Crowne Plaza Festival City, an Ihg Hotel
25 reviews
November 20
Great hotel! The location is perfect! The views of the canal are gorgeous! There is a shuttle service to the airport and back, to the me ro and to the beach. Find out at the counter. We included breakfasts and dinners. It's worth it. It is very expensive to eat in Dubai. Nearby is Creek Island, a new neighborhood, there will be a new largest tower in the world. The hotel itself is in good condition. The carpets in the rooms are natural and smell of sheep's wool) it went fine for me, it's still natural! but it's hard to say about others) bathroom accessories are new every day. And it feels like the linen is also bed linen! We made a compliment from the hotel, chocolate and fruit. The gym is better to go to the intercontinental, go through the transition and that's it. Breakfasts at the Crown Plaza and dinners at the intercoetinental. In 2024, the restaurant received a Michelin star. It's delicious, but sushi can't cook) and be sure to sit outside, you can see the singing fountain there! A very cool view. The pools are not heated, except for the Jacuzzi, where the water is warm. The staff is at the highest level. Everything is clean and perfect. And there is also a small spa, separate for men and women. Mini hammam and sauna. The entrance is directly from the pool, where you can change clothes and wash up. So you don't have to go in swimsuits from the room. And all the buildings with the festival mall are connected by passageways.
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December 20
It's a nice big hotel, part of a five-star hotel complex located nearby, connected to each other and to a large shopping center by walkways. You can use the infrastructure of neighboring hotels. Several restaurants, great food. Half board meals are justified - they are very diverse and tasty and more profitable, given that everything in Dubai is not cheap, including meals.Nice pools. There is a station nearby from where pleasure yachts and small boats depart. It's a long way to the beach, but there is a hotel shuttle once a day, round trip.
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December 4
The hotel is perfect for a short (1-3) stop in Dubai. Among the advantages: not far from the airport, next to the large Festival City Mall (direct entrance to the mall from the hotel), it takes 10-15 minutes by taxi to the Dubai Mall. Beautiful view of the bay, several pools. The staff is friendly. Although it is written that it is 5*, but rather it is either 4++ or 5-, it falls a little short of the solid five
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June 13
I liked the hotel. We took a tour from 01.06 to 07.06.2024, breakfast and dinner. Breakfast until 11, dinner from 12.00 to 23.00. Dinner and breakfast were held at the anise restaurant, everything is very tasty and varied. During the week, the dishes were changed 2 times. Stations of European, Indian, Chinese cuisine, for vegetarians and seafood, plus desserts and fruits. There is a Pierre's restaurant, Michelin 2023. I didn't go) The hotel staff works quickly and discreetly, the air conditioning of the rooms is excellent! The slightly scratched and broken sockets in the room did not spoil the impression. Intercontinental and Crown Plaza form a single complex with Dubai Festival City, they say, the pools are clean, the bar is from 12.00) I will come again
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April 16
The hotel is urban, near the airport, connected to the Festival Mall shopping center. The rooms are cleaned clean, the public areas are clean. On the 5th floor there is a very large restaurant for Swedish food, a gym and outdoor pools. The staff is unobtrusive, focused on the flow of guests, in a hurry. There are really a lot of guests, as can be seen from the dinners at the hotel.
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December 14
A super hotel. Delicious breakfasts and dinners! Friendly staff. All questions are answered quickly. They solve any of your problems! Special thanks to the reception desk. Especially Canula!
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May 4, 2023
+ the modern hotel is located in the new Festival City district in the same complex with the Intercontinental Hotel and the Festival City Mall shopping center (very large!);
+ when choosing the Crown Plaza hotel, you can use almost the entire infrastructure of the Intercontinental hotel (swimming pool, gym, spa, restaurants), but the rooms are about 40-50% cheaper;
+ a combined complex of cool pools of two hotels with an outdoor recreation area, a main breakfast restaurant, a gym, saunas, a children's room are on the 5th level;
+ you can go to the neighboring Intercontinental and to the Mall along the corridor at the GF level without going outside, from here you can also go to the promenade by escalator;
+ for a change, you can go to 2 gyms (although I liked Crown Plaza even more);
+ the breakfasts are delicious, varied; we tried the lunches several times at the Anise restaurant in the Intercontinental - we also liked everything (they gave a 30% discount for one child over 12 years old, up to 12 years old for free);
- the hotel does not know and has not heard about the IHG program "Children eat for free", information about which is indicated on the IHG website when booking - very strange👎
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4
February 28
The hotel is cool! They were placed quickly and on a high floor as requested! The pool and the area next to the stunning view are mesmerizing. Breakfasts for 5+, different cuisines, escorted to the table, coffee and tea are brought. There is a gym with a friendly girl, water and towels are served. Thank you, I liked everything very much!
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3
June 11
It's a great hotel, we came here 2 times and everything was great every time. We haven't seen any Russian-speaking staff this year, but it's not that scary, the translator helps out) The staff is friendly, they even remembered us in the pool, which is very nice. Delicious breakfasts and dinners. It is very convenient that there is a shopping center nearby. They gave me small gifts at parting. In short, there are some advantages. I recommend
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2
January 4
A lovely hotel near the airport.
Excellent breakfasts, excellent service, well-maintained, clean and spacious rooms.
There is a passage to the shopping center without going outside.
There is a nice bar at the hotel.
Most likely, I will choose again on a business trip.
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October 13
We stayed at this hotel for almost a week and never regretted it. There were not very many people in the hotel, it was comfortable to be in it. To begin with, I lowered the rating due to the hotel's far location from the center, from the metro. That is, in order to get somewhere, you either need to walk in the heat, or take a taxi, which is not cheap. I will immediately make a reservation that there is a transfer to the beach, which takes you away in the morning and brings you back in the evening. It's convenient. If you want to take the subway, then it is 20-30 minutes on foot. There is another hotel within walking distance, which also has a swimming pool, Jacuzzi, sauna, gym, which can be used. Nearby there is a huge shopping center Festival City, which has everything you can imagine. The pool is clean, lifeguards are working everywhere, this is a huge plus for families with children, for example. They keep an eye on the order all the time in the heat, sometimes 5-6 people at the same time from different angles, they are always ready to help. Water and towels are provided free of charge. The food for breakfast is simply gorgeous, you will not leave there hungry. There is no jostling, no shouting, everything is civilized. Very considerate service. It is convenient that you are greeted at the entrance, escorted to your table, at which no one will sit down. Here they make scrambled eggs, omelets, and all variations of eggs from under a knife. They can cook falafel. I really liked the rice with vegetables and meat. The hotel is clean and fresh. The room came across with a view of the Burj Khalifa. A separate plus for the hotel is that they do not rip off the deposit upon check-in. We were also checked in 5 hours earlier than the scheduled check-in time, entered the position that we had not slept for a day and were off the road. The territory of the hotel is clean, there is even a concierge, a doorman at the entrance who can help with a taxi, boarding a transfer, with personal belongings and luggage. There are three elevators that always arrived quickly. The rooms were cleaned regularly and efficiently. They asked to bring a lemon to the room, they were ready to pay. But we were told it's free for you. It's a small thing, but it's nice. In general, if you are thinking of going or not, you must go! This is a great hotel!
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December 17, 2023
A wonderful hotel! The room has everything for a comfortable stay. The kitchen is excellent, the choice is huge. The pool area is large, there are enough sun beds for all vacationers. The view from the rooms and the pool is amazing!
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March 17
Great place! Location, mall, swimming pool, city and bay views. The hotel is excellent and the service is great. Good breakfasts! Great staff!
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1
March 2
A good business hotel. Close to the airport, comfortable and spacious rooms, delicious breakfast, helpful staff!
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February 19
Everything is excellent, the breakfasts are excellent. The only negative for me is the glass between the bathroom and the bedroom, but there are blinds, so it's not so scary
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March 30
Everything is super, the fragrance is expensive everywhere, the staff is very polite, I liked it. I plan to return in a year
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April 28
We came to this hotel once a year, for 4 years in a row. And now in 2024, it is a complete disappointment. The ventilation and air conditioners smell damp and old, it's just unbearable to be in them. We changed two rooms, the third one smells more or less. But we will not come here anymore, alas, the hotel has gone out of normal condition.
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1
May 28, 2023
Great service. Excellent breakfasts. Rooftop pool with a beautiful view. The staff is on top. Cozy rooms. Our family liked everything.
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February 6, 2023
On a business trip there was a big break between flights, we decided to stay at this hotel. Of the advantages of the hotel, only the proximity to the shopping center. And now from the interesting. When paying $6 in cash / as a tax on accommodation / I was not given a check at the reception (put $6 in my pocket)? I had to report at work - I wrote to the hotel on arrival, they sent an invoice and then ignore it. Made a mistake in the name, didn't bother to fix it (good attitude to people?). The windows in the room are all dirty (exactly a 5* hotel?). And this quest - find the button to descend wc 🤣 Was the designer in the adekvat?)) Never set foot here again.
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1
February 25, 2023
There is a completely different philosophy of attitude to the guest! Everything is much more formatted)) The quantity and quality of breakfast dishes, the variety of restaurants in the evening, even the size of the rooms!
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April 10, 2023
We missed a paid breakfast and dinner because of work, no one even bothered to take care of anything, they say this is your problem, no one brings water to the room either, dinner is very poor, there are a lot of people in the pool and all the sun beds are always occupied
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1
December 19
There are no words
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March 4, 2023
A very nice place to stay.
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1
June 13, 2023
Great place
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2
January 13, 2020
Great hotel, with good breakfasts.
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3