Overall, I am satisfied with the service at Hamkorbank. Convenient location and parking are great advantages. The staff is always friendly and helpful. However, there is a problem with waiting for money transfers to be received. In most cases, the waiting time is about an hour, which is not very convenient. I would like the bank to pay attention to this point and take measures to speed up the service, possibly by returning a second window for transfers.
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БЬЮТИРЕЛЛА САНТИ
Level 3 Local Expert
January 23
I had 40 thousand people charged to my cards without my consent in order to issue their bank card to me - and they gave me a microloan at 32% without a guarantor - although I asked for 28% with a guarantor - they confronted me with the fact in an SMS notification on the phone and did not pick up the phone.
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Saurjan Yakupov
Level 6 Local Expert
March 12, 2024
Plus: it is located at arm's length from my house. However, all the advantages end there, and a fairly large list of disadvantages begins.
Long before the official closing time, forty minutes before, the doors of the institution were tightly closed. I had to ring the intercom. The receptionist, who opened the door, blocking the approach with his body, announced in a dissatisfied voice that the bank was already closing. This was the first negative.
The receptionist behind the counter asked in surprise:
-- What do you want?
-- Get it?
-- No, give it to you
After that, the girl became friendly and pointed in the direction of the offices:
-- The third time for you
-- And the receipt...
- So go!
The receipt system really didn't work. I don't think she even existed. I didn't see the scoreboard with the beckoning numbers of the queue scoreboard. A clear disadvantage.
I didn't see number three anywhere either. Minus again.
After following the vector of the girl's hand, I got to the last operator, but he was busy. There were three more free people sitting next to me, and I thought that maybe they could take the initiative from the mysterious "third" and invite me. I even looked at them questioningly. But to no avail. I think this is also a minus.
Without losing hope that free operators can call me, because in the absence of a scoreboard, a live queue works on the principle of first come, first serve, and I was the very first in the whole bank. So I stood with my legs wide apart, like a cowboy before a duel, right in the middle of a completely empty client area and waited for some kind of mop to fall and signal the start of the duel.
I stood there for about twenty minutes, and not a single Teller/operator reacted to the elderly client. Minus!
Twenty or thirty minutes later, the receptionist passed by, apparently she was going to the toilet, and asked in surprise:
-- Has anyone helped you yet?
-- Not yet. I'm waiting for the third...
-- And if you haven't contacted a free operator?
-"But you sent me to this, didn't you?"
-- No, I sent you to this!
As a result, summing up all the above-mentioned disadvantages in my mind, I came to the conclusion that such a bank could not be trusted, and retreated home. The door was closed again. I tried to turn the key in the lock and open it and couldn't.
-"I'll do it myself, I'll do it myself," Bellboy exclaimed, running up and violently turning the handle down. Something clicked and the door opened. Minus. An outsider would not have been able to get out, even during the disaster. I just couldn't open the door.
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М А
Level 5 Local Expert
December 1, 2024
The service is cool, they do their job quickly! Thanks for the convenience of Hamkorbank!
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Валентин Ли
Level 10 Local Expert
November 26, 2024
The staff is polite. There is never a queue at the exchanger. The only thing is, it closes early for lunch(
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Сайёра Таджибаева
Level 10 Local Expert
March 3
Yes, the team is great, there are no queues, I recommend a good bank to everyone
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Сардор С.
Level 5 Local Expert
April 1, 2024
A good bank. Usually there are not many people. The staff is pleasant. There is always a place where you can park your car.
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Anna
Level 6 Local Expert
October 24, 2024
Polite staff, no cups to drink water.
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Сардор Саидов
Level 4 Local Expert
January 11, 2024
Terrible people cannot properly explain what the problem is by providing a bill, they say the diameter is 1 mm, they themselves do not understand what the diameter is in general, I do not advise you to come to this ATM and to the bank
Negligent treatment of clients
It makes you wait just like that, although it should already be working time at 9:00
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Илёс Аззамов
Level 17 Local Expert
March 15
Cool bank. Everything's fine
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Дилмурод Юсупов
Level 11 Local Expert
January 3, 2024
I am dissatisfied with the ATM there does not accept the five thousandth bill, I really wanted them to accept the 5000 bill, But alas, the ATM does not accept the 5000 bill, and there I also have a 2000 bill
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Александр С.
Level 9 Local Expert
April 5, 2023
One employee works on the main issues of servicing individuals, while not at the highest speed, to which other employees of the bank still get in without waiting in line. Here, if you are in the queue for the third or fourth in order, you can lose from 45 minutes to 1 hour.
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Елена Петрова
Level 30 Local Expert
November 20, 2022
It is difficult to judge the quality of banking services if you are denied them. One of the mini-branches of Hamkorbank (pictured) reported that the management decided not to open accounts for non-residents. "But you issued Humo cards to the Russian guys the day before? And they advised me to contact this particular bank." "It was a mistake that has already been pointed out to us." And you will be shown the door, albeit in a polite way. ATM and exchanger are still working, yes
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Артём Мамедов
Level 3 Local Expert
February 25
Great service
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Shuhrat Babajanov
Level 16 Local Expert
June 29, 2023
By chance, the queue is served by one computer that is working slowly, we hope that the staff will be replenished soon and everything will be fine. We rejoice in what we have.
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Сергей
Level 13 Local Expert
April 13, 2024
The receptionist always helps clients, tries to reduce the queue.
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Azamat Yudashev
Level 3 Local Expert
March 28
Everything is fine
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Сергей Ковязин
Level 6 Local Expert
September 4, 2023
It is convenient to change the currency, excellent staff, the queue is thought out on the scoreboard
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Гуля Сафарова
Level 5 Local Expert
November 11, 2024
Maintenance 0
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Жомол Тошкенбоев
Level 7 Local Expert
February 26
Convenient bank
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Maxsudbek Durdiev
Level 8 Local Expert
December 26, 2022
It's good, except that one poor girl serves individuals, and there are long queues. Apparently, the management does not care about this at all. Legal department 4 people are sitting idle.
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Сергей Мовчан
Level 5 Local Expert
September 2, 2022
The bank is not clear to me, I opened a visa card, it's useless, they charge a half dollar commission for viewing the balance through an ATM!!! The application has not been working for two weeks, although they promised that it would work the next day, it is not possible to enter the personal account, they cannot give the card account details (((
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R
Level 18 Local Expert
December 5, 2022
They brazenly withdraw all the money on a plastic card...with the monthly payment repaid...theft...I was left without money...What right do you have to dispose of my money???
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Shuhrat Safarov
Level 13 Local Expert
December 3, 2023
Comfortable cozy convenient for customers
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Дмитрий Горшков
Level 22 Local Expert
November 26, 2022
Well done. Very polite staff. Very clean, beautiful
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Aybek Djumadillayev
Level 6 Local Expert
October 23, 2022
Great location. There are few queues. Patient and competent staff
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Константин Сериков
Level 6 Local Expert
November 17, 2022
Such a large department, but actually one employee works. But many others just sit there. I was there twice, but I never received the service.
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Екатерина Лукьянова
Level 11 Local Expert
November 30, 2022
It sucks, not the bank. I ordered and paid for a Visa card . Almost a year has passed, there is no map. Terrible service. I do not advise, it is better to find another bank.
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Maksim Khen
Level 10 Local Expert
November 2, 2021
Over there on the left, batteries for all kinds of cars are sold. Very good quality and at affordable prices. When buying, they will install it for free, and the generator will also be checked👍
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Расим А.
Level 5 Local Expert
April 19, 2024
I call the bank's number and speak in queue 1 for 30 minutes , that is, they force customers to waste their time
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ОсобАя филоСофия
Level 12 Local Expert
August 6, 2023
The air conditioning is good in this heat. The staff does not always know the answers to your questions. The cash register is always open. And the other one is not always...
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Дмитрий
Level 6 Local Expert
October 25, 2022
Fast, good and convenient. There are practically no queues.
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363743 Nasriddinova
Level 5 Local Expert
April 12, 2024
Excellent service
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Екатерина Лукьянова
Level 18 Local Expert
April 25, 2022
I came and ordered a plastic Visa card. Not for 4 months. I went 4 times, then I'm not ready, then no one knows anything, then no one can answer anything.
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Андрей С.
Level 4 Local Expert
April 4, 2023
It is impossible to get to the cashier, you have to stand in line for an hour
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Шейх 989
Level 14 Local Expert
June 11, 2022
A new branch on Sarakulka , a private bank,fast loans, an exchanger and of course 24 ATM
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Нодир Ака
Level 4 Local Expert
September 18, 2024
Super
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Ремзие Эмирова
Level 7 Local Expert
July 9, 2023
The service wishes you the best!
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Хуршид Инамов
Level 2 Local Expert
June 20, 2022
Those who serve individuals work very slowly. For more than 30 minutes, the person's data was entered
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Azamat Azimov
Level 3 Local Expert
June 11, 2024
So-so
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Дауран Назарбаев
Level 7 Local Expert
January 24, 2024
The best bank
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Руслан Наркулов
Level 16 Local Expert
February 8, 2023
The cashier communicates very rudely as if it were their bank
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Валерий Ким
Level 7 Local Expert
May 8, 2023
The best bank in Tashkent
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ADMIN_YANGIYUL
Level 5 Local Expert
July 27, 2023
The most super
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шиорхон набиходжаев
Level 3 Local Expert
August 10, 2022
Good luck to the collective in a non-technical business