Ома

4.6

1563 ratings

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Валерий Борис

Level 2 Local Expert

To be honest, one star is a lot for this online store. I made the order on 08/31/25, paid online, the delivery time was postponed three times. Today, on 08.09, I called the information center, no one knows anything, we'll find out, we'll call back, I didn't wait for the call, I called myself again, they said that tomorrow 09.09.25 he would be in Grodno, 10.09.25 it would be possible to pick up, I think it's good. After 5 minutes, they call and say that this product is not available and there will be no delivery.

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Ольга Малиновская

Level 12 Local Expert

The product selection is wide. The staff is polite. Parking is available. All the services of the Oma stores are working, including the discount program.

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Svetlana Zhelikhovskaja

Level 5 Local Expert

A great store, the assortment is quite large. The staff consultants will always prompt and help with the choice. There is a little lack of lighting. The cash register is fast.

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Игорь

Level 6 Local Expert

It's a little annoying, for example, I came to the instrument department, and there they drove the boom and fenced the whole department with ribbons, and there's not much choice, either wait or leave, and if you're in a hurry? It seems like the store is big, but the selection is sometimes very scarce.

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svetlana Zabirova

Level 2 Local Expert

A wide range of products. I really love this store! Always favorable prices and offers.The staff is always ready to help and prompt in choosing the product. I advise everyone!!

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Валерий Богданов

Level 9 Local Expert

Everything is classic. The assortment, staff, and service are excellent. There is enough parking. Discounts are available throughout the network. Get cards and shop.

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Сергей Карпович

Level 4 Local Expert

There is no worse store in Grodno, the staff does not know anything. They don't know where the product is located. We didn't find the right product, although it is in stock. And this is not an isolated case (((

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Андрей П.

Level 3 Local Expert

The store disappointed me greatly. I bought a chandelier, according to the design and lighting, it did not fit me in the kitchen. I was refused a refund, no one warned me when I bought it. The only advice for others is to look for the product elsewhere

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наталия глебович

Level 2 Local Expert

I want to thank the Sosn employee Sergey Yanovich, a very attentive, endearing employee, I bought a trimmer, showed everything, told, even helped to assemble, it was so nice for me, I left the store with a great mood and emotions, I would like more of such responsible people. Now only the trimmer would not let you down 💐

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Екатерина

Level 9 Local Expert

A well-equipped store, the staff is almost all well-chosen and takes its place. The location is convenient and the delivery is fast, you can always choose a convenient day and time for yourself. Sometimes there are good discounts. I would like to do it more often🤗

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Nursam Domadoma

Level 11 Local Expert

A good store for building materials and tools. A wide range of products. Prices are not always adequate. Some exclusive items that are not in stock can be ordered. Any whim for your money. Discounts for frequent visitors. There are also promotions for certain products. The staff is adequate. The waiting time is acceptable. Payment by cash or card. The location of the store is not suitable for everyone. The cargo is delivered if necessary. When you purchase a large amount of goods, then the delivery is free. Unloading is paid or by yourself.

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Денис Иваньков

Level 6 Local Expert

I ordered the product on the website at 8 a.m. I arrived at 13 o'clock and had to look for him myself and give him in my hands at the checkout. Since I was, as I was told, 12m in line. It's been a very long time.

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Алеся Шишко

Level 2 Local Expert

We ordered a towel rack on September 14 at the Gorky Street store, looked at the website,everything was available, issued,told to wait for 6 days.On September 20, without waiting, they called Minsk, looked through everything there and replied that it would be sent to Grodno on the 26th.On September 28, they sent an SMS from om to call us back.It turned out that he was not there and nothing would be brought to us......A very unpleasant situation.

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василий

Level 10 Local Expert

The store is good, there are a lot of goods.There are often discounts.It would not be bad to adjust the front door (sometimes tarmosit)You don't always find a consultant in the department (even the call button doesn't help).The road to the warehouse is asking for repairs.I visited the store again today.As before, the consultant is not in the department.The button is for me (press it, maybe it will be easier)I spent 20 minutes catching consultants from other departments (go to the plumbing, - mutual responsibility) I didn't get it.So he left with nothing.

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Анна Савицкая

Level 10 Local Expert

Excellent choice, competent consultants, fast service at the checkout

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Iron Man

Level 9 Local Expert

One of the places that stretches the shopping complex, and there is a very difficult question between the rating of five or four while I tend to the least at the expense of the staff. Of course, as in any construction business, you can find a missing product if you really find fault, the prices are competitive, and the choice itself-you can find something that others do not have.

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Леонид Лошкарёв

Level 7 Local Expert

There is a large selection, there are many promotions and discount cards. When choosing a product, you need to check the price through the barcode scanner, otherwise you may be surprised at the price at the checkout.

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Иван Климец

Level 2 Local Expert

Cool store. Responsible employees, a pleasant assortment, normal reasonable prices.

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Екатерина Глухова

Level 5 Local Expert

Excellent store, qualified staff who know their job. The choice is excellent.

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Svetlana Kukushkina

Level 9 Local Expert

A nice, big store. There is a choice, you can buy almost everything you need. And if there are promotions and discounts - in general, beauty - you can buy what you planned 1.5-2 times cheaper! Now the layout of the product has been slightly changed - it has become visual.

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Семён Беседин

Level 14 Local Expert

a pleasant store, the goods are affordable, there are discounts and promotions. Queues at the ticket offices are small, there is an online store, which is also good, parking with a ramp to take you to the car on a trolley, which is very convenient

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Алексей Карпенко

Level 2 Local Expert

There are good promotions, but at the checkout you need to carefully monitor the price at which the product is being sold - I have already encountered the problem several times that promotional items are being sold without discounts.

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Маша

Level 3 Local Expert

Many thanks to the OM store! On Friday, July 11, we bought a tile and were delighted with the work of the sales consultant! Unfortunately, I don't know her name, but I want to mention her professionalism, speed and sincere desire to help. With her, the buying process became fast and enjoyable. I wish all the stores had such wonderful consultants! I recommend OM!

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Александр Чабровский

Level 8 Local Expert

A great store, there is everything for construction, decoration, interior, landscaping!

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Лариса Терас

Level 11 Local Expert

Thank you for the many suggestions and the service in the big store that covers all requests.

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Елена

Level 10 Local Expert

A great store, although there are not always price tags ..., but sellers competently eliminate shortcomings! A variety of products, polite and fast staff!

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Дмитрий Красько

Level 10 Local Expert

There are a lot of goods, prices are normal. When visiting, you will be looking for a consultant for longer than the product itself, they are never in place (except for the laminate section, the guys work responsibly there), the last time I searched for 20 minutes for a person working in the dry mixes section.

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Дмитрий К

Level 7 Local Expert

The main disadvantage is the management in the hall. To find a seller, sometimes you have to run through all departments. Not all employees of the hall are competent in their field. They often do not know about the availability of a particular product on the shelves. A couple of times after answering that there was no such product, it was really already without the help of sellers.

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Владислав Харламов

Level 15 Local Expert

In Grodno, I used to visit construction stores like Gemma and Mainland, but when I learned about the OM store with its incredibly pleasant prices, wide selection, convenience of orders through the online store, I became your customer forever. Definitely some of the best prices in the city for individual goods. Of the disadvantages: the location of the store, there is only one store in the city, I would like more.

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Виктория Котт

Level 22 Local Expert

A good store with a convenient location, you can always find everything you need, sellers help you choose the right product.

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Инна Т.

Level 3 Local Expert

A great store with reasonable prices and friendly staff. Thank you for the quality service.

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Ольга Новицкая

Level 11 Local Expert

The store is not bad, a large selection of goods, affordable prices. But there is one thing, but it is very, very problematic to call a sales consultant, the last time we waited 10 minutes for at least someone to come up. A girl from another department came up and didn't really tell me anything, but everyone can read from the price tag. It's not very pleasant

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Ульяна

Level 9 Local Expert

The choice is quite good, BUT the work of consultants leaves much to be desired. We bought a frame pool in the summer, it turned out to have a micro hole. We immediately contacted the information center, where the girl provided all the necessary information. And she said that they would solve this problem within a few weeks, as a result, they forgot about us. As a result, when I arrived for the second time, I was told that these pools were no longer available. And we have to wait. It's like December already... so we need to improve the quality of customer service.

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Юрий

Level 13 Local Expert

The range is good, the prices are adequate. The shares are present.

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Сергей Микашов

Level 11 Local Expert

Everything you need, in principle, can be bought. It's a problem with lumber, but everything else is easy. A bunch of stocks. Ranging from carnations to large power tools.

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Alexandr Tel

Level 6 Local Expert

The store is not a block, a large selection of materials, a discount system, everything is OK. One of the disadvantages is that in some departments you wait for a consultant for half an hour, and they themselves are not particularly eager to approach you. I came across it two more times, I liked the tile , I ask and find out that the leftovers and there will be such a thing, again half an hour to choose from, they say leftovers again and so three times, all the desire is satisfied.

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Галина Петельчиц

Level 11 Local Expert

A large selection of products, always give advice

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Андрей Просто

Level 9 Local Expert

A good assortment, but some prices are inflated several times, compared to other points of sale. Consultants often have to look for a long time, well, slow service at the ticket offices, or rather at 1-2 of all the ticket offices, because the rest do not work normally

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Александр Островский

Level 8 Local Expert

I made an order through the online store of Om. Many positions were available, several had to wait a week. I received the order a month and a half later, and in addition, not all of it... What was with a good discount did not come, they said it was out of stock, although these products are on the shelves in the store and are also available in the online store, but at a higher price. It is not possible to reach the store managers, no one knows anything. And this is the second time, delivery times are constantly delayed, feedback does not work. I wrote on the Oma website that the appeals have not been answered so far, two months have passed....

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Oleg Shuleika

Level 4 Local Expert

02/01.21 I bought a shovel, removed the snow around the car three times and that's it, the shovel broke. 05.02.21 The store replied that there is no guarantee for the shovel, so we can not help in any way. Well, then it's not worth selling such a low-quality product, which breaks down almost immediately after its intended use.

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Сергей Карпенко

Level 16 Local Expert

A hardware store at reasonable prices, some things are even cheaper than in other stores, a good choice, come and see you will find what you need and most likely inexpensive. Thank you for having such a store.

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Ната Подымова

Level 8 Local Expert

The choice of products is limited. Consultants are nowhere to be found. They arrange good promotions with a Halva installment card. A large wallpaper department has appeared.

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Angelina

Level 4 Local Expert

The assortment is good, the staff is always eager to help customers, I recommend

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Виктор Волосевич

Level 11 Local Expert

A large selection of products, polite and responsible staff, very often promotions and discounts (which I constantly use myself), a bonus card, parking at the entrance.

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Я. Снежана

Level 9 Local Expert

A good store. A lot of things. Even if you don't need anything, something will always catch on) There are regular discounts and there are no annoying sellers. Sometimes there are even shortages of them.

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Игорь Дергачев

Level 10 Local Expert

The store is big. The choice of goods is also. The staff is very arrogant. It is a big problem to get a consultation. They are thrown to each other. The impression that customers are bothering them. They create the appearance that everyone is very busy.

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Павел

Level 11 Local Expert

Excellent choice,friendly staff, always prompt, easy to find the right product, prices are pleasing

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Нелла Бойко

Level 5 Local Expert

My favorite pie!!!!!!I am a regular customer!!!!Every department is needed here!!!The staff is friendly, you can't leave without buying!!!

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Елена Козулева

Level 9 Local Expert

The assortment is poorer than in the Cosmonaut Range. I colored the paint unsuccessfully a couple of times. The shade could not be automatically selected according to the sample and the paint itself. It is necessary to train sellers. So they have something to work on.

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Лена Немер

Level 9 Local Expert

Recently, Oma has very responsible and attentive sales consultants, I am very pleased with their work, they often buy building materials there! I wish prosperity to this store!

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Ома

423 reviews