Hello! I want to make a claim on the quality of the product. In mid-November, men's shoes worth 230 rubles were purchased at your outlet in the Mirror shopping center. After a pair of socks, a serious defect was discovered: the sole on both shoes burst. This indicates the extremely low quality of the shoes, which does not correspond to their price, and the presence of a manufacturing defect. Today we specially came to the Zerkalo shopping center to make a refund, but we found that your point is closed. In accordance with the law "On Consumer Rights Protection", I demand the termination of the purchase and sale agreement and a full refund of the amount paid. I am attaching a photo of the shoes. If you ignore this request, I will have to contact the Administration of the Zerkalo Shopping Center to obtain your details and send an official complaint to the Consumer Protection Society and the State Control Service.

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Татьяна

Level 3 Local Expert

The young man is one of the most customer-oriented sellers I have met recently. The product was not available in the store in the right size (although according to the information on the website it should have been), I quickly found it in another store and brought it to us as quickly as possible!!! Yes, this store can work with the assortment (so that there is a lot in stock). But in general, I am very, very happy!!

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Ольга

Level 3 Local Expert

There are shoes of non-standard fullness. It was very convenient to place an order on the website and try everything on and choose on the spot. Thanks!

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