Crowne Plaza Dubai - Deira

4.6

181 rating

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Sayyed Ashfak

Level 3 Local Expert

Very large size banquet, beautiful view, spice restaurant nice

Sergey M.

Level 3 Local Expert

Сергей Д.

Level 12 Local Expert

Thanks Hana and mena

Khan Sardar

Level 2 Local Expert

Nice hotel

Матильда

Level 10 Local Expert

The hotel is nice, the receptionist is friendly, they will solve any questions...the room is clean, tidy, but the windows are blocked - only the air conditioner...Personally, I was disappointed with the restaurant...Breakfast includes both national cuisine and Indian cuisine...everything looked so delicious...I picked up a plate...but I couldn't really eat anything- it was too peppery...It was better for lunch, I liked the vegetable soup...I wanted to try the local meat...I couldn't, pepper...I had to make up for the shortage of delicious seafood... and so, in general, it is quite a worthy place...There are many shops nearby

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Валерий Карлин

Level 14 Local Expert

Not a bad hotel. But it doesn't pull 5 stars. At first, when checking in, they tried to re-take payment for accommodation, although initially everything was paid. The issue has been settled. The room initially smelled very damp, but after turning off the air conditioner and turning on the hood, the situation improved. But the air conditioner did not stop working, as I understood it, there are 2 conduits and an extractor hood in one. The room he lived in needs renovation. Especially the bathroom. There was a buffet for breakfast, the food was not bad, lots of fruits and vegetables.

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Cергей

Level 11 Local Expert

Maybe we just got the worst rooms because Aeroflot put us there when the flight was delayed for a day, but the room smelled damp, and a lamb fell off in the bathroom when trying to turn on the shower water.the air conditioner was working and kept 17 degrees and was not properly regulated, dubak.And in the morning, someone was working hard with a hammer drill, somewhere in the room was being renovated. But to be fair, there is a swimming pool on the 4th floor, and a luxury restaurant for a fee. And there are certainly luxurious rooms. But it already costs money.

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Наталья

Level 13 Local Expert

The hotel is nice, the staff is friendly. There is a girl at the reception, Olesya, I think, who speaks Russian. The rooms are cozy and clean. The restaurant on the 6th floor is excellent, the food is delicious, the cuisine is European. The pool is not bad, the water is clean and warm. The water in the Jacuzzi is even hot. Now about the cons...Room 658 curtains are torn. Umbrellas by the pool are battered from the wind. At about 4 p.m., the umbrellas are closed, even if you're lying under the umbrella, hinting that it's time to leave. Disgusting restaurant on the 1st floor with Indian food. The tables are poorly cleaned, and it's scary to eat there in such unsanitary conditions.

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Антон

Level 5 Local Expert

In principle, the hotel is not badly located, so to speak, in the middle. The airport is not far away, and it is not so long to go to the center. There is a metro and buses right next to the hotel, for those who prefer local transport rather than taxis. There is a huge pier (AL Ghurair) not too far away, where you can buy everything, there are also a lot of good cafes and restaurants in the area for every taste, in the evening you can go and eat. Al Mamzar beach is not so far away, a very nice clean beach, we went to a paid one, there are 3 of them. (as there are not large coves around the embankment with stones). We went to the second one where it is more convenient, there are benches with umbrellas for free, a locker room and a shower next to it, you can also get drinking water nearby, there are not many people on weekdays, the water is clear and clean, crabs run. The food was excellent (they only took breakfast), different juices, fruits, porridges, different cuisines (Indian, European and something like Arabic), everything was very tasty and fresh, eggs were also cooked in different variations straight from the frying pan.) The hotel lobby and reception look good, overall the decoration is good. Of course, the rooms are no longer the first freshness, you need to change a lot, as well as the ironing board, which is already uneven from time to time and it is very difficult to iron on it. By cleaning, the hotel does not pull at 5 * in any way, the room was cleaned poorly, dust was poorly vacuumed or not at all (we were mostly at the hotel in the morning then left until the evening). The grille of the air conditioner is clogged with dust. As we understood, the bed linen was not changed for 6 nights. Towels were changed, but one day they forgot, apparently I had to ask. Upon arrival, there were no slippers and a bathrobe, they were asked at the reception and only the second time they were brought. The water was replenished regularly, cream and coffee (except for one day when no one came in at all). The sink was clogged, too, from the second time they just came to punch. There is a Russian-speaking girl at the reception, who was contacted mainly and thanks a lot to her, very responsive. At the reception, in principle, everyone was responsive, thank them very much for this, we arrived early, the girl who was alone (looks like a Filipina) quickly arranged everything and explained, also settled us 3 hours earlier without additional payment. The deposit was not taken, the current tax was paid 120 dirhams. The pool is not bad, there are showers, changing rooms, separate for children, a Jacuzzi, but we were there a couple of times in total. There are not so many sun beds, if there are a lot of people, obviously not everyone will be able to accommodate them. But the area around the pool is not very large either.

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Oleg SU

Level 13 Local Expert

A standard hotel for tourists for one day, the hotel is no longer new and the price is also too high, the main contingent is Indians and African-Americans, the restaurant also has Indian food and a little European, on weekends the restaurant is chic and makes a more refined table for guests probably with the last money. The rooms are spacious, the beds are large and comfortable, there is a surprise faucet in the bathroom... figure out how to turn on the water and set it up. The hotel is for one day to the nearest shops 3-5 minutes by taxi, 15-20 minutes on foot, but in the heat it is extreme, there is a swimming pool on the 4th floor

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Горожанин

Level 3 Local Expert

The area where the hotel is located is mainly populated by Pakistanis, Hindus and Filipinos (( There are many business cards of "women with reduced social responsibility" lying on the street with offers to spend leisure time, which is surprising for the UAE. But it says a lot about the area. The hotel leaves much to be desired. Housekeeping is not working well. Stationary bottles with bath accessories were empty, then the shower does not work, then the toilet does not flush ((( You have to constantly call the staff. It's the same with a set of towels, then one is missing, then the other. They generally forget about dressing gowns. An extra guest, a cockroach, was noticed in the room, which also did not please. We were pleased with the laundry and dry cleaning services. The food in the restaurant is not very diverse, but you can eat. I didn't use the pool. The staff responds to requests, not instantly, but they come.

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Александр Бондарев

Level 30 Local Expert

Pros: a good number of rooms (albeit tired), the room has everything you need, the beds are comfortable; I liked the food (sometimes peculiar, but I am pleased with the choice: it really suits every taste, well, almost any); a five-minute walk to the metro station; a pleasant crew lounge with a billiard table and coffee-by car (and if there is milk and the opportunity to drink something besides Americano and espresso, then there will be no price for it). Cons: there are few sun beds on the pool (and the existing ones are already pushed almost to the ground), an extremely specific area of the hotel location. It can be seen that the hotel is good, but it requires attention to detail.

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Яна

Level 4 Local Expert

Wonderful hotel! Good location, delicious food, helpful staff. I would like to single out Kibri, a sincere, attentive person. He was pleasant, polite, attentive, and made sure we were satisfied with everything! Thanks!

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Егор М.

Level 5 Local Expert

We stayed at this hotel in March 2024, first about the advantages : - Good breakfasts, varied. - walking distance to the metro green line to “Salah aldin” by metro you can get anywhere. - heated swimming pool + Jacuzzi + sauna free of charge + gym. Now from the cons: - this is the Diera district, if anyone does not know, read, there are practically no Russians, only Hindus are Pakistanis because of this subway is crowded at this station after one trip, the desire to ride the subway disappears. Although this hotel was supposed to be only accessible to the metro. - the beaches are far away, the nearest one is 45 minutes by bus. - the hotel is shabby old furniture, the cleaning is so-so, there are COCKROACHES!!!! - there is no balcony, the linen does not dry from the word at all !!! - there is a pool but there are 6 sun beds there!!! SIX DAMN IT!!! For the whole hotel 😂 - the hotel is located on the highway, there is no place to go next to the hotel! - nearby there are only more or less cheap shops with products.

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Linich

Level 8 Local Expert

The hotel is pleasant, clean, comfortable, delicious breakfasts. There are small shops nearby, and public transport is within walking distance.

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anatoly f

Level 19 Local Expert

Nice hotel in Deira, friendly staff, try to keep it clean. The food in the restaurant is different, sometimes very tasty and refined, sometimes weak and without a choice. The middlemen's arrival was a VERY delicious lunch with incredible desserts, and dishes to choose from..

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Анатолий Каштанов

Level 6 Local Expert

Nice hotel. The food is normal. The room is spacious and clean. The staff is polite. The location is just not convenient.

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Светлана Алексеева

Level 10 Local Expert

mixed impressions - good service, a normal location, although the area is not the most pleasant. the rooms were made with good ideas, as they are everywhere on the web, but apparently a long time ago: something does not work at all, something falls off somewhere, the cushions in the chairs are turned over, apparently there is something completely obscene on the front side, I did not dare to look there. Breakfast is empty for me - baked goods are edible, you can also order pancakes. They make scrambled eggs and omelets, which are completely bland and not tasty, and you can only eat them by pouring ketchup over everything. There are Indian dishes, but this is not my thing. There is almost no slicing. I do not recommend the hotel, I would not like to be there again.

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Никита

Level 13 Local Expert

It was a great hotel! My wife and I spent our honeymoon here. The staff was very attentive to us. Cleaning was carried out every day, and the food was delicious and varied. I will definitely come here again!

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Василиса

Level 13 Local Expert

Pros - clean swimming pool and sauna until 21.00 and right next to a cozy cafe. Cleanliness in the room, tea station, refrigerator, safe, iron. Good breakfasts, free luggage storage. 10 minutes walk to the metro and shops. Friendly and helpful staff. Cons - pillows in the room, lack of dryers, swimsuits were dried on the pool. The men's sauna was turned off all the time.

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Ольга

Level 6 Local Expert

Not a bad hotel, but the room was dirty. The staff generally responded to requests. They asked for another room, and we were moved the next day. The choice of food is sufficient. Overall, I liked it. We may come again.

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Василий Шефер

Level 17 Local Expert

A musty, beat-up hotel on the outskirts of Dubai. But staying overnight is acceptable if you need to get to the airport quickly in the morning.

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Инкогнито 8932

Level 6 Local Expert

Nice hotel. Clean rooms, great food in the restaurant, there is a swimming pool.

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Анна Незванова

Level 10 Local Expert

I didn't really like the hotel, the place and the food. The pool is a separate story, there are practically no sun beds, it is small in itself, there are always a lot of people.I wouldn't want to come here anymore.

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Aitakin

Level 7 Local Expert

If it were possible to put 0, then I would put a score of 0! It seems to be a five-star hotel, but in fact 0 stars. 1) Check-in. We waited a very long time for the whole company to be served *...*, there were two people at the reception who did not offer to check us in quickly and did not even call anyone to check us in (we are 2 people). They just pretended that we weren't there, even though we were standing at the reception. As a result, one administrator, seeing us, just left. As a result, after about 25 minutes, another administrator came and settled us in. 2) Rooms. It is very, very, very dirty, the smell of urine, the windows do not open, it is impossible to ventilate, there are traces of mold on the walls, all the furniture is dirty and dirty, they usually walked with a napkin on the table and it turned black. The room is very humid, not a single thing has dried out. I washed the swimsuit after the sea, as a result, it was just wet all the days. I had to blow dry it. By the way, the hair dryer is in the room, not in the bathroom, and is tied to the table, i.e. to dry your hair you had to lean towards the table. The door to the toilet is like a slider, plus we didn't lock it. 3) Location. Yes, this is a hotel in Deira, not in the best area of Dubai, but Deira may be normal, but this particular hotel is located in the worst place in Deira, by the highway, everything is dirty nearby, etc. 4) The price. If this hotel was not so expensive, you could close your eyes to some shortcomings. But the price of this hotel is not small at all, considering that it is Deira :) For Russian money, 10 days cost us 120 thousand. Although in fact the price of this hotel is 30 thousand 6) It rained a little, I was forbidden to swim in the pool, they said that it was impossible when it was drizzling :) 7) There was a cockroach running in the gym 5) Of the advantages, there is a metro nearby, the breakfasts are not bad, that's all It is better to book a hotel, let's say in the neighborhood, Barsha Heights, the prices are not so expensive, but everything is beautiful and there are hotels cheaper than this one but much better.

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Екатерина Семенова

Level 6 Local Expert

Cockroaches, sticky table surfaces, unpleasant pungent smell in the rooms, the buffet is very scarce in the off-season

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Александр Исаков

Level 23 Local Expert

Nice hotel. The staff is polite and always ready to help. The only drawback is that there is no transfer to the beach, although the travel agent promised. As it is, everything is fine. Thanks!

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Anna

Level 18 Local Expert

I stayed at this hotel twice on a business trip. The rooms are good, the staff is excellent. Close to the subway. It takes 40 minutes to get to the center by taxi in traffic jams. When I was there for the first time, I didn't like lunch/dinner. The whole kitchen is for Indians. And the second time, on the contrary, it was great. A huge variety of dishes , different cuisines are presented . Insanely tasty and rich!

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natalia makletsova

Level 9 Local Expert

The area is not bad, the hotel is clean, comfortable stay. The food is varied! It is suitable for all types of people!

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Дэнис

Level 21 Local Expert

Very old rooms, the restaurant is open for lunch and dinner 3 days a week, even if you have "all inclusive" - you will eat in the room, choosing from several dishes. The reception does not deceive and only Alie👍🏻 is friendly, the rest of the staff is 2/5. I don't advise anyone!

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Айгуль Б.

Level 6 Local Expert

There are a lot of advantages) good rooms, delicious food. A fairly new hotel. The pool is not very large, but it has a sauna.

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Ульяна

Level 4 Local Expert

One of the worst hotels I've ever been to. Greasy armchairs, dirty carpet in the room and mold in the bathroom certainly do not pull 5 *.

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Андрей Богатырев

Level 10 Local Expert

Good price-quality ratio. The rooms are a little outdated, repairs would not hurt.

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Наталия Ким

Level 22 Local Expert

Excellent service, rich breakfasts, a separate impression is the composition of the guests. I highly recommend it

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floweret.21

Level 6 Local Expert

Settled in from Aeroflot, fed, rested, beautiful. Customer-oriented staff. 👍🙏

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Виктория Седакова

Level 6 Local Expert

The hotel is not located in a completely tourist area, it is an industrial zone where migrants mainly live, so there is no mention of all the beauty and luxury of Dubai here, I do not recommend this hotel

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Граф Монте-Кристо

Level 6 Local Expert

Nice hotel! Cozy clean rooms! Friendly staff!

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Boeing7889

Level 3 Local Expert

Unsanitary conditions, cockroaches in the food in the kitchen. If you like to eat live insects, then this is the place for you. To me, this is not acceptable for a 5-star hotel.

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Мария

Level 6 Local Expert

A luxurious hotel, the rooms are spacious and modern. The restaurant is excellent, the food is varied and delicious

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Дмитрий Малахов

Level 6 Local Expert

There is little choice of dishes, only on weekends there are many dishes for every taste. The location is not very convenient

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Ольга Измайлова

Level 27 Local Expert

The rooms are clean, the staff is friendly.

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Галия Маджитова

Level 4 Local Expert

A 3-star hotel, does not correspond to a 5-star hotel

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Индира

Level 8 Local Expert

The restaurant is good. Administrators are unfriendly. The pool is not heated.

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Ильдар Сабиров

Level 9 Local Expert

We had a rest with children in February ! Nice clean hotel!!!

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мария ясюра

Level 4 Local Expert

A wonderful hotel, beautiful Julia at the reception, competent and competent, satisfied with everything!

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ir-sayfullina

Level 17 Local Expert

Sharpened on Indian tourists. Staff is not particularly diligent. The pool is nice and spacious. Near the Salah al Din metro station.I won't settle there a second time

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Kris

Level 7 Local Expert

A wonderful place I was there with my family, the hotel is beautiful and there is a large pool at the top, I advise you, but it's expensive, although it's Dubai...

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Iuliia Iulova

Level 5 Local Expert

Cool hotel

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Константин

Level 30 Local Expert

We spent the night at this hotel due to a flight breakdown. In general, everything is OK, although it is clear that some rooms are already tired.

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Здобнова Наталья

Level 14 Local Expert

Not much of a hotel! I got there by chance - the flight was delayed and Aeroflot decided to put us there until the evening! The smell in the room was terrible!!! Meals for 4!

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Crowne Plaza Dubai - Deira

73 reviews