Doubletree by Hilton Ras Al Khaimah
93 reviews
November 22, 2022
Thanks! Thank you very much to your hotel and separately to each hotel employee for creating such a wonderful holiday for me! ❤ You were so kind to me, answered all my questions! Always tried to help me very quickly! You were friendly! I didn't have any problems at your hotel! It's not a problem for me to go to the beach! My room was always clean! Each of you paid me a lot of attention and care! I got complete relaxation and comfort while being here! I really relaxed! And I not only rested, but also celebrated my birthday in a great way! I am very pleased that your hotel gave me such a delicious and beautiful gift, and you even brought it to the room!!!
Special thanks to Loveth! ❤She is very kind, understanding and caring! She is a master at her job! I have never seen such! And did not meet in other hotels! I cried when I came here, but now I want to cry even more because I don't want to leave you! You are professionals at the highest level! I have never seen such great service anywhere! Your boss should be proud of you! Especially Loveth!
with love,
You guest, S. KADELLA!
3
June 13
Good hotel, professional service!
2
May 22
Hello, thanks to everyone who writes reviews, it helps people. I will write briefly about the nuances, because there are a lot of reviews.If you don't know English, it will be difficult, the staff almost don't communicate in Russian. The San Fan organization is weak, (maybe we are so lucky🤷♂️)we went to the all-day sightseeing "View" a good program you will not regret, but the hotel guide (Katerina in our case)I did not warn about the documents for children, and many almost lost their trip, and in general I gave little information about the trip (toilet, water, etc.), the buggy was taken with the evening show, the buggy I will say right away slowly and do not even give a little gas, women and children may like it,snowboarding in the desert is also funny he's not going, but the photos are interesting, and the show is cool, it blocked the discontent from the rides. In the evening there is no entertainment program (a little live music, and a little light disco, but it's until 10 p.m. and that's it.. The room is cleaned without problems. There is a button on the display at the door with a choice of cleaning, or do not disturb. It's a bit far from Dubai, an hour and a half drive away.
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June 4, 2023
The hotel itself is not bad, a large modern room. A huge 55-inch TV. The breakfasts are good, everything is edible. Delicious coffee (ordered from the waiter). Of the minuses: room service. If you don't catch the maid by the hand, the room will not be cleaned!!! Change of towels, the same picture: if you do not ask, they will not bring you, you will wipe yourself with old ones. And in general, the hotel is 4 stars, and there were only 4 towels (for 2 adults and a child), this is very little. We drove to the beach (for 30km!!) .The beach on the territory of the hotel of the same grid.The beach is nice, with sun beds, umbrellas and towels. Very nice panoramic pool. The transfer is included, but no one will wait for anyone. We were 2 minutes late, the whole bus left without you!! In general, the hotel is good if you understand it for a good price.
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3
1
June 16, 2023
A great hotel, a large room that has everything you need. Excellent food (we took breakfast and dinner), the pool on the last floor is also excellent. The rooms were cleaned every day. The room has water, kettle, tea/coffee, sugar, ironing board with iron, free safe. The hotel is located near the shopping center, 10 minutes on foot, which is very convenient. There are many banks nearby for exchange. The beach is a 30-minute drive away at a partner hotel. Bus 1 time a day from the hotel at 10 am there and at 16-30 back. The time is right clear, I was delayed for a minute, you may not have time)
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4
1
September 25, 2023
Tired hotel with its pros and cons....
Pros: 1) In the city center (near several shopping centers and a park); 2) Budget option price / quality, but you will go to the beach Hampton by Hilton 5 stars
Minuses: 1) Old renovation with stains on the carpets; 2) Three-course meals (sometimes spicy, little meat, little fruit, little seafood)
Recommendations: take all inclusive and you will have lunch at the Hampton by Hilton and at the bar by the sea and beach drinks are all yours
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2
2
April 23
Now we are in this hotel ((( we gave 300 tr for a minute for 2 in a week. Let's start with the rooms: they are beautiful, spacious, but if you do not ask to change the linen or towels, then no one will do it. No one knows how to erase the dust from the word at all. I asked 3 times, I didn't even understand what I want)))) Atas food: the same every day, a maximum of 2 dishes change, everything is spicy, including the children's table, but this is not the main thing (( there is no food at all on the beach, no ice cream, no fruit, no French fries and it's all included. Juices and cocktails from 12 to 18. That is, if you want it earlier, buy it. Rixos, on the contrary, were there 2 times - heaven and earth. There is a good coastal area and pools here, but we will not go here a second time
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1
July 20, 2023
I really liked this city hotel. Within walking distance of shops and Manar mall. There is a very comfortable swimming pool on the roof. Transfer to the hotel to the beach every day. The rooms are clean and spacious. Breakfast is super (scrambled eggs, pancakes, vegetables, fruits, buns, tea, coffee, juices), you will not stay hungry. Very good staff.
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4
April 12, 2023
An ideal hotel in terms of price/quality ratio. This is a city hotel with good rooms and a kitchen, next to two large moguls, in the nearest athlete, a la surname - crazy clothes and shoes with discounts. Take an all-inclusive - then breakfast will be available to you, a trip to the Hampton by Hilton by the sea + hotel bars from 12-00 + lunch with drinks including synonymous beer, etc., and dinner in a calm, not overloaded city hotel.
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7
3
March 15, 2023
The service is good, the food is varied, delicious, a lot, you won't stay hungry. Upon arrival, they give delicious hot oatmeal cookies with chocolate. But the lunch box at the check-out is not very good (sandwich, butter, honey, water). There is no Russian-speaking staff. Communication in English and the staff has a C grade. We lived on the 4th floor, the windows are deaf, there is no ventilation, the laundry does not dry. On the roof (15th floor) there is a swimming pool and a bar. There is a gym, a sauna. There is a bus to the beach from the hotel once a day there at 10 and back at 16. Far away! It takes more than 40 minutes to drive. Well, you can get there by taxi yourself. There is no entertainment for children. The hotel is located in the very center of RAS, great accessibility of shops, shopping centers, pharmacies, an exchange office, banks. A city bus stop is just a stone's throw away. Opposite the hotel is a small park, nice to walk in the evening, there are benches.
In general, you can live if you go on vacation. For those who are fastidious, it will not work.
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4
1
February 24
If you want to see both the beach and the city, choose this hotel!A transfer from the hotel will take you to the beach, and in the evening you can stroll through the markets and the nearest shopping centers.The hotel is good.The food is very good.There is a swimming pool and a bar on the roof.
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4
2
December 9, 2023
The hotel does not correspond to either 5 stars or Hilton. Read the new reviews - they are almost all negative. We are now here with a 3-year-old child. It all started with the fact that when we first arrived at the reception they said that they would now take your luggage to the room and you shouldn't worry, as a result we waited for almost an hour and a half! 5 times they called - the answer is 10 minutes. The staff is not friendly and corresponds to a maximum of 4 star hotel. The hotel's infrastructure is worn out and has not been new for a long time. The main thing is nutrition. The hotel seems to be a family-run children's hotel, but the food can be a maximum of 4 stars, and that's a stretch. We just have something to compare it with, we were at another hilton a couple of years ago, also in Ras el Khaimah, well, this is heaven and earth. The most important thing is that the child was poisoned and was sick all night. In the morning I went down to the reception, the supervisor said with a straight face - you have insurance, call. No first aid, no finding out what he ate to prevent more possible poisoning of children, he just feels purple, the feeling that this is not the first time such a case has happened...
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3
November 4
A great city hotel. There is a transfer to the beach, where sun beds, umbrellas and towels are provided
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1
January 7
A clean hotel in the city center. Public transport is available. The rooms are cozy. Cleaning every day. On the top floor there is a spa complex. The only thing is, it's dangerous with children. Very high.
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2
November 5, 2023
We were in this hotel from 02.10 to 10.10.23. I can't call a decent hotel, the windows don't open from the word at all, the rooms are damp, things don't dry after the beach, there is nowhere to dry, ventilation is weak from that and dampness. The kitchen is good, the hotel itself is for a couple of days for those who came on business or shopping. There are a lot of malls nearby, there is an ADIDAS OUTLET, the assortment was decent, a Russian-speaking girl works, she will always help with the choice and size. The hotel has a guide from the FUN SUN guy zavut Mirlan, I do not advise you to take excursions, the prices are crazy and the attention of tourists when visiting objects is minimal, you don't really have time to see anything, cleanly ride, feed, return back. There is a public beach nearby that is not equipped yet, in the process of construction, but it's better to go to a 5-star hotel for the whole day and take a steam bath until 5 pm. At the reception, adequate people will always help! Good luck to everyone and be careful in choosing a hotel. There is a bar and a swimming pool on the roof, it's hard to call it a pool, it's a puddle, the water is muddy.... To everyone
good luck.
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1
2
February 1, 2023
Hello! We rested at the hotel for 10 days. We are satisfied with everything: a chic bed, snow-white linen and towels. Delicious breakfasts and dinners. The hotel is generally very clean everywhere, pleasant aroma. The service is at a high level. I admired the warm, sincere attitude of the staff. They left with tears. I will definitely come back again.
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3
4
June 19, 2023
I liked the hotel. We were in June 2023. We arrived early in the morning.At the reception we were given delicious livers. We paid extra and immediately checked in. The room was gorgeous.on the 1st floor . From the balcony there is a view of the bay, which was 15 meters from our room. There are pools, but we are not fans of pools. The territory is well maintained. Rooms are cleaned daily. They always ask if we like it or not.How can I help you?
We just didn't like the food. There was no seafood, dry or uncooked beef and ordinary chicken were made from meat.Compared to Turkey, the food is lame.But you won't be hungry. You won't gain weight.
If it doesn't bother you, then you'll like it here.Outside the territory there is a shop in 10 minutes on foot. A free bus takes you from the hotel to the shopping center, which is 10 minutes from the hotel. In the evening, you can walk along the beautiful embankment with children and ride bicycles.There are good playgrounds for children.
If you have any questions about this hotel, ask, I will be happy to answer.
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4
June 25
Dubai is cool as always. The hotel is nice and close to the sea.
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April 30, 2023
A very cool hotel with Spanish-language music, excellent Belgian beer and a wonderful warm bay, only with children. You can come back here, Everything is at a level close to ideal
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August 15
Trips to the sea are not very well organized and the hotel needs to be cleaned
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December 17, 2023
Be careful, there are 4 hotels with the same name. We were told that it was a 15-minute walk to the sea, and it took 40 minutes by bus. In the morning at 10 the bus takes you away and picks you up only at 16-30. To get back only by taxi or to sit all day in the heat by the sea. Taxi drivers themselves don't really know which hotel to take you to. The first time we took a ride through all of them, ours turned out to be the last. I really liked the food.
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1
November 4, 2022
Good time of day.I want to thank all the staff of this hotel very much.In October, we had a rest with my daughter at this hotel, I liked everything from check-in to departure home.The guys at the reception are great, they try to help with translation in communication.The waitress girls are also great.And special thanks to the chef of the restaurant, he is super and his team, there was always a different menu, no one was left hungry.The rooms are clean, everything was cleaned on time.We decided that we will spend our next vacation in this hotel.And again, the staff is super and this is very important because with such an attitude to us, vacationers always want to go back there.The transfer to the bay is comfortable in that hotel on the coast, too, all well done.We liked the fact that after breakfast they take you to the bay the whole day you are there, in the evening they bring you back there is time to swim in the pool on the roof and then go for dinner, and after dinner take a walk through the night Ras Al Khaimah.Go for freshly squeezed juices .I also want to add how you behave with them, so they will communicate with you.We politely and warmly addressed them and they came to us with all their heart and a suite and towels and always water and air conditioning working and everything as it should be.Of course, if you come and turn on a super star and you behave very brazenly that you paid and you owe me everything here, then they will treat you like that.you will be waiting for towels and room cleaning, etc.My advice is to be simpler and people will reach out to you and the rest will be cool.
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15
3
April 26, 2023
An ambiguous opinion, because there are many minuses, but there are also pluses.
The hotel is VERY tired: constantly something breaks, does not work, the furniture is ill-conceived and clearly outdated.
Minsuy:
Poor food, the same thing all the time, but you won't stay hungry. Many dishes are not updated during the operation of the dining room - I did not have time for the first portion for the opening, then that's it, selyavi. For dinner, ONLY water is included in the drinks.
When cleaning, they can pick up towels, but do not put new ones, they forget to update the portion coffee from the bag, they may not take out all the garbage. The refrigerator is small, barely works, our one stank terribly of perfume. The carpet in the room was stained, the safe broke several times. The windows are dirty, do not open, things do not dry and there is nowhere to hang them at all. There are only a few hangers on a huge wardrobe - it's absurd. The light bulb over the bed didn't work. For the whole number 1 socket with our connector!!! The cards in the elevator are constantly buggy (for everyone).
A bus takes you to the beach at 10.00, but it does not go to the nearest Hilton beach (2.5 km), but to Hilton beach, which is 40 minutes away (30+ km) + change clothes, find sun beds, comes out at least minus 2 hours a day. By arrival, all the sun beds and umbrellas are occupied, the sun is baking. The sand is coarse and sharp, algae in the water. There is nowhere to walk, the public beach is terrible and without amenities.
It's very far to the bus stop, so you can't go to Dubai, but go broke by taxi to the stop. RAK is a village with hotels, which is not designed for tourists - only fields and zero infrastructure.
Positive:
Bath cosmetics of a good brand - gdd, shampoo, conditioner, lotion. They clean every day, make the bed, put 2 bottles of water. Very nice staff in the dining room. The air conditioner works well and does not turn off when you exit. Comfortable pillows, nice bed linen.
On the roof there is a hookah 60aed and a beautiful view of the mountains and the sea.
There are two shopping centers with a large number of shops nearby. A liquor store can be reached on foot.
The cost of living - in hotels on the beach, rooms are 2.5 times more expensive, and you will get the same beach.
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3
March 15, 2023
We had a great two-room suite. The cleaning is good. The breakfasts are varied. The city beach is a 20-minute walk away, although they write that 30km. 30 km is a free shuttle takes you to another hotel and picks you up in the evening. We went once and preferred the local beaches.
From the roof there is a gorgeous view of the mountains. The pool is very "so-so". But we are not fans of chlorinated pools in places where there is a sea, so I do not lower the estimate)
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6
1
April 4
The hotel is not bad. The food is excellent, but the staff is harmful: two pants were stolen, they did not want to let them into the dining room for breakfast a second time. I liked the room, but there were stains on the carpet floor.
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1
April 29, 2023
The hotel is simply beautiful - it fully deserves its 5 stars. There are Russian employees at the reception. The staff is responsive and well-mannered.
There are no problems in the rooms, there is everything you need.
There are a lot of Russians in the hotel, but the contingent is adequate, drunken screams and fights are definitely not worth waiting for here. There are many private pools, there is a private beach.
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3
May 4, 2023
Wonderful, good-natured staff. Good location in the city, accessibility of a number of shops and restaurants. Transfer to the beach daily exactly on time.
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3
March 16, 2023
There is 1 poorly Russian-speaking receptionist at the reception. The room was cleaned every day, bathroom accessories were replenished daily. Overall clean. The rooms have no balconies, the windows are dirty, of course... the air conditioners work well, things are dried, okay there was a dryer and an iron. On TV 1 Russian channel hz of what, some ancient series. The food is not bad (for an unassuming tourist), there was a choice. At 18, there is a swimming pool on the roof. The frog is more accurate. To swim, you need to take a transfer from the hotel to another, 45 km, to MarinaIsland. It took 2 hours a day, with shaking. If you buy excursions, especially from a guide: FIRST YOU WILL BE PICKED UP, THEN FROM THE ISLAND OF MARINA ISLAND, THEN YOU WILL ONLY GO TOWARDS THE EXCURSION. AND YOU WILL BE THE LAST TO ARRIVE BACK UNTIL EVERYONE IS TAKEN AWAY. With the child tired. I won't choose this hotel another time.
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3
1
December 1, 2022
I do not recommend this hotel, the only plus is there are many shops nearby and that's it. At the reception, the girls are not friendly, you can not approach them once again. We had cockroaches running in our room on the 5th floor, on the penultimate day in the morning 3 cockroaches ran around our table ((((soap, towels and not only had to call and clarify to bring to the room. Before departure, we clarified the time of our transfer to the airport, to which the reception said the question is not for us, we do not know anything. We wrote to the guide, also silence. As a result, a call at 2.50 at night to the room, in 10 minutes to be downstairs with suitcases. I don't care that the children were asleep, get ready as you want to be called. We were furious, packed up, went down. And instead of apologizing, giving us our paid-for morning breakfast with her, she didn't even lift her fifth point from her chair. That's such a terrible reception staff there. The sediment remained, I do not recommend this hotel.
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6
7
February 27, 2023
It is very strange to read some reviews. There is obvious confusion in hotels, as there is one on Marjan island.
As for this hotel (city), you don't need to come here. Honestly. I trusted my wife to choose on her own head. This is not a hotel for a beach holiday. By itself, it's on 4-, but you're not going on a business trip to it? To the beach, and they take you to the Hampton by Hilton 40 minutes in one direction. At 10 I left, while I got there, changed my clothes, found a sunbed already 11. It was the hottest. In 16-30 years ago. That is, it takes almost 2 hours a day to get to the sea. Absurd. The food at the hotel is very mediocre. There are a lot of spicy dishes that children will not eat. The service is unobtrusive. Lunch on the menu. At 12-30 I came, ordered and you're sitting. You sit for 30 minutes, 40. Where is the food? Cooking.
The rooftop pool is a froghouse. And the bar goodbye youth.
The contingent at the hotel is mostly decent, there are a lot of Russians. But there are also strange aggressive characters of Uzbek-Pakistani appearance.Well, the region itself is not Dubai.
I sincerely recommend looking at other options if you are going to go to the UAE.
We will not return here (to this hotel and the region) ourselves
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2
2
April 24, 2023
A good hotel for your money, located near the airport, you can get to the center by metro, the hotel has everything, the prices are affordable, we liked it
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3
July 3, 2023
A little tired hotel. Service for 3. They save a lot on everything. Ask for ice cream, waffles, spaghetti, fries, and so on. The most normal meal for breakfast. All inclusive is not worth taking here. Skip lunch, almost won't notice. There is a small pool on the roof, there are about 10 sun beds.
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2
1
July 10, 2022
A great, comfortable hotel for a beach holiday. A well-planned territory allows everyone to enjoy their vacation. The organization and quality of food at a high level. The staff is responsive and professional.
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8
6
April 7, 2023
The rooms are very well maintained and provided with a good repair, so they felt cozy. The room was cleaned and towels were changed every day. There are no questions about breakfast meals - delicious and varied! I really liked the hotel
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3
March 18, 2023
The rooms are large, but the windows don't open. We stopped by there is no shampoo, no lotion, no gel... Nothing... There were three of us, two towels... You have to run after everyone, towels were taken away, new ones were not brought, you come from the sea, no one cleaned anything, garbage is in the room, and there are no towels... Just ask and run after them, and then there is no gel, it's in the foot, I'll bring it tomorrow, tomorrow it comes, nothing... Everything is in the foot... The food is the same every day, but everything is delicious, you won't stay hungry. There is a very good supermarket near the hotel. Seafood and fruit for 5+
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March 17, 2023
We had a rest in November, we really liked the room, they gave us super two-room tea, coffee, water, everything is in the room.the bus takes you to the beach twice a day, the cuisine is excellent .
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3
June 17, 2023
The cook is gorgeous especially the chef
Reception one girl is very rude and so everything is personal chic and the location is gorgeous there are all communications and shops and a different park
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3
March 15, 2023
We have been to this hotel before, so we chose it again and.... We've checked out. We went with our grandson, settled in a room with two single beds. How to sleep? It's not clear. There were three of us, leaving 2 bottles of water. What a meal. Not much is edible. We took breakfast and dinner. The main disappointment of etl is food. On our first visit to this hotel, everything was delicious. I'm unlikely to come here for the third time, although the location is wonderful.
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3
1
January 16, 2022
Settled on 13.012022. Nice hotel, great room with sea view, Wi-Fi catches well. Live music in the evening. For children there is a children's club, a mini disco. The pools are heated. Restarans in self-service, which is a huge plus, there is a lot of everything, there is a choice, maybe we are not pretentious to food. The wine is delicious.
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8
4
May 22, 2023
A great hotel, the cuisine is just off the scale for yummy! The cleaning is wonderful, the staff is polite and modest, I adore ❤❤❤
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1
February 27, 2023
A good hotel for its 4 stars was in February 2023. The service is excellent, cleanliness and service at a height. Breakfasts are monotonous, but there is a choice.
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3
June 20, 2023
A mouse was running in the hall. The rooms are not very clean. The food leaves much to be desired. The location in the city is excellent, everything is nearby.
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1
1
February 2, 2023
I liked the hotel. An urban-type hotel. A transfer takes you to the beach and then returns you back. The food is monotonous every day, plus or minus one or two new dishes. There is a rooftop pool. Nearby there are various eateries and restaurants where you can eat, as well as shops.
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3
June 28, 2023
Magnificent hotel, city center, roof pool, in the bay bus condei, fmtness attic, chic breakfast
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3
September 11
Great food! Good service
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July 17
A super hotel. Delicious and clean
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April 27, 2023
The hotel is just terrible, we bought a tour package, had to book another hotel through booking and moved, the rooms are terrible dirty, the windows don't open, the smell of mold is everywhere, the hotel has no territory, the hotel rating is 8 in booking, how they got I don't even know, the service is 0, we had everything included once we went down to breakfast, we went out completely hungry, I DON'T ADVISE anyone!
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1
2
May 19, 2023
One of the advantages is a great location in the city.
Of the minuses - meals for 3, rooms for 3, transfers to the beach - 2
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March 26, 2020
Wonderful hotel! Friendly polite staff! The entire working team performs its duties professionally! The kitchen is wonderful, we had a rest with food (breakfast), no questions! Everything is delicious, varied! The room was cleaned every day, towels were changed, shampoo , conditioner, body milk were proven every day, tea coffee cream is no exception! The fitness room is beautiful, sauna, hammam. The bus to the sea is comfortable, but it takes 30-40 minutes to go, but it didn't bother us. There are people who are not very cultured, but this is my personal opinion. We were all taken away without any problems, no one stayed on the island! And it all depends on you, people! With what attitude, with what worldview you eat to rest! We were positive for all 10 days!!! Thank you CANCER, thank you UAE, thank you hotel!!! Rested 2 vz.1 child 12 years old
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11
February 28, 2023
Nice clean 4 . they take 200 dirhams at the reception upon arrival as a deposit, then return it. Delicious breakfasts, we were not hungry. They take me to the beach by bus for 40 minutes, I can't say anything bad. Everything is on the level
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3