Naz City Hotel
Directions
Taksim
810 m
Bülbül Mahallesi
148 m
12 reviews
May 27, 2023
Not bad, not bad
2
October 14
Beware of this hotel!I had two rooms booked through the world-famous hotel booking system, where I am a regular customer. The booking conditions were - payment on the spot. A few days before check-in, I received a notification from the booking service that my card with which I confirmed the reservation was invalid due to the expiration date (which was a lie) since I had paid and booked hotels with this card more than once before. I contacted the hotel and offered to deposit the required amount into the account (if they want to take a deposit, although the booking condition was payment on the spot). I was notified that nothing was needed and we were expected with a payment condition on the spot. On the day of arrival, they sent a notification that the card was invalid ( which is a lie) and canceled the reservation. I immediately called them, to which they replied that the rooms were no longer available and they canceled the reservation. I guess they sold our rooms for more and they just kicked us out! At the same time, on the eve I wrote to them that elderly people would come and asked for care , they responded positively. The result ! My parents stayed on the street! Booking did not want to solve this problem ( they tried to justify themselves and offered to go directly to the hotel even though they knew that there were no rooms there ) although it is obvious from correspondence with the hotel that they are wrong! Boorish and not disdainful attitude towards people ! I really hope that their mothers won't cry because someone cheated on them!
See original · Русский
1
November 20, 2022
Прекрасный отель. В номерах чисто. Убирают хорошо. Сам отель небольшой. Очень приветливый персонал.
Самое классное преимущество они бесплатно предоставляют трансфер до ближайших районов: Османбей, бейглоу. От них рукой подать до Шишли.
И самое классное-забирают оттуда же после прогулок. Для этого достаточно скачать приложение Naz City. Это очень удобно, и действительно много экономит и времени и денег. И нервов. Так как таксисты в Стамбуле часто обманывают и попросту отказываются вести по счетчику -дерут в 5 раз дороже.
Завтраки хорошие, вкусно и разнообразно. Как очень хороший промежуток для завтраков с 7:00 до 11:00. Успеваешь и проснуться и покушать.
В номерах есть все, кроме халата.
В спа зону зайти можно бесплатно. Там небольшая сауна и хамам. Я сделала себе массаж за 65 евро (60 минут). Качество массажа прям отличное.
Единственный минус-не дают одноразовые трусики к массажу. Но это не существенный минус.
В общем рекомендую
3
1