Today, on 10/28/2023, I was very dissatisfied with the work of the girl who serves customers. At first, the girl served the customers who came before me and they still chose. I was waiting for my turn. When she came up, I asked for specific flavors, I was served only one A10. I liked this fragrance, I told him not to clean it and expected the next one. Nobody gave the next one. The girl began to serve the next customer, moreover, the fragrance that I had set aside, the girl took and gave to the next customer . I did not understand such a disregard for customers, not serving one to grab another, I have to stand and waste time. Once again, I am convinced that your sellers do not know how to work with customers, how many times I bought perfumes from you, your sellers with a dissatisfied expression do not know how and do not even want to offer, recommend and show something. They need to work in some kind of archive, just sit on a chair and in silence. Pay attention to how others work, even in a Trio. I didn't have time to come in, they say hello and offer help. Your employees are very far from it. Even buying your perfume in Minsk, there is something to compare it with, the service is on a different level.

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Наташа иванова

Level 3 Local Expert

30.10.2023 was in a trio service in the first building leaves much to be desired. The lack of desire to work to offer fragrance options, the dissatisfied look and dissatisfaction of the seller simply scared away from the purchase.

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Etib Parfum

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