Hotel Altyn Otau

4.5

257 ratings

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Славик

Level 9 Local Expert

Excellent hotel, everything works, linen is clean, no mold or foreign odors. The only drawback is the reception and rooms on the 4th floor, it is inconvenient to climb with bags.

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Олег Кушнарев

Level 5 Local Expert

Positive. Nice windows, a bed. There is a wardrobe, TV, mini fridge, air conditioning, shower cabin. Quiet, clean. The convenient location is opposite the train station. Minuses. The shower is running out of all connections. Breakfast is not included. The rooms are on the 5th floor, you can't run around with a sore knee.

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Павел

Level 4 Local Expert

Everything is on top, the room and the corridors are clean, tidy, the bed is clean, the staff is polite, I liked everything

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Zara Ч.

Level 2 Local Expert

It's a very cool hotel, my family and I really liked it, the comfort and polite staff welcomed us. For convenience, there is a lovely dining room on the first and second floors. We will definitely stay with you next time.

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Олька Петухова

Level 5 Local Expert

The hotel is not neat, we did not like it, the paths along the corridors are dirty., there is dust everywhere in the room, we took apart the sofa, and behind it dirt, garbage, papers from sweets, some kind of steamroller, towels and sheets are gray, washed, smelling of bleach, on the sheets, black long hair, a second blanket for the child even They didn't give it to me! There are cups for tea, no kettle, no tea, no water. the room is not that cheap , about 3500 rubles were given away,

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Наталья Натальевна

Level 3 Local Expert

Clean, cozy, quiet.Polite staff. The room rates are normal. There are two good cafes.

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Юрий У.

Level 4 Local Expert

The hotel as a whole is not bad. Her location is very good, the room is clean and tidy.But!! Her rooms are on the fifth floor, there is no elevator!! Her biggest disadvantage!! And, of course, little depended on the administrators, since there was no water in the whole city (due to an accident at the water intake), it would have been impossible for the management to organize some kind of supply or delivery of water for household needs...

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Сергей

Level 10 Local Expert

Nice hotel! Very convenient entrance, guarded territory, everything is nearby. There is a dining room and a cafe on the first and second floors. I recommend it!

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Юлия Щетинина

Level 5 Local Expert

The hotel is generally not bad. We rented a standard double room with a double bed twice. The rooms are clean, the linen is clean. There is a refrigerator, mugs, glasses. But in one room there is an old-format TV, in the other there is already an LCD TV. Wifi catches in one, not in the other. Therefore, you can check with the administrator. And there was a toilet running in one room 16, which was also not pleasant. But there was no way out, we had to look for another hotel, we came from another country, tired from the road, it was night outside. I had to stay and spend the night. But in this building on the floor below there is a cafe with delicious food and inexpensive prices. There is also a water cooler on the hotel floor, which is also good. According to the staff, as for the guards who sit at the reception. Young guys with a very important look who can't even open the gates for transport in a timely manner. It's not a pleasant moment.

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Салтанат Мухаметжанова

Level 7 Local Expert

Clean, cozy, odorless rooms, friendly admin! In general, I liked everything! Thanks!

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Виктор Карташов

Level 8 Local Expert

A great place to spend the night during a transit trip. There is a good Parking in the yard. There are two Cafes and a small shopping center. We had dinner on the 2nd floor, delicious. It was the end of October. The rooms are clean and warm. Near the railway station, which is convenient (across the street). There is an excellent exchange of rubles for tenge at the station, it works around the clock. The course was 4.98.

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Наталия

Level 4 Local Expert

A very cozy hotel, with spacious and clean rooms.Convenient location, friendly hotel staff.I recommend.

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Victor Shvets

Level 3 Local Expert

Great hotel! The dining room is very decent! Everything is fresh every day, pastries and a large selection. The location in the city is very good, there is a check-out in all directions.

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Александр И.

Level 8 Local Expert

The attitude of the staff is good. The price is humane. Good location: bazaar, shops, train station, round-the-clock exchanger, private Parking.The room is not very clean, the bathroom plumbing is asking for repairs

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Макс Кузнецов

Level 27 Local Expert

An excellent hotel is always clean and cozy the facilities on the tower are friendly the staff is polite the service is super cafe the food is delicious there are no complaints

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Dmitriy C.

Level 8 Local Expert

The rooms are old and in need of renovation, but overall, not bad. I wasn't interested in the price, it seemed too high

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Дмитрий К.

Level 2 Local Expert

The most terrible place to stay for the night that I have ever met. I won't say anything about mold and mildew in the shower, but faulty plumbing, complete lack of water pressure and besides, the water is cold, about 20-25 degrees, no more! There is no way to wash! The room has not been repaired for a very long time.

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Александр Кравченко

Level 8 Local Expert

Everything is on the same level, the only faucet in the washbasin is long, the sink is small, it is not convenient to wash

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Acousma Pavlodar. ул.Павлова,11

Level 12 Local Expert

The hotel is good. The client stayed there. The repair is super and the maintenance is super

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Ринат Аспенбетов

Level 8 Local Expert

A good hotel, we lived in a junior suite, there is a good service for half the night, and we had to sleep off the road and take a shower, and move on in the morning! Everything you needed in the room was, shampoos, slippers, towels, refrigerator.

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Роман

Level 7 Local Expert

The staff is on fire. Bomb maintenance. Cleanliness is 4. Hospitality is 5. But at the current price, everything is 5 out of 5.

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Анатолий Попов

Level 3 Local Expert

A good hotel.It is clean and cozy to park nearby.

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Людмила Семёнова

Level 20 Local Expert

I really did not like the fact that there are no household appliances in the rooms, a kettle is on demand, and it is very hot in the room, it is simply necessary to think about it!!!

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Надежда Ненадовец Польская

Level 3 Local Expert

The room is clean and warm. Everything is there, everything works. The staff is polite. The rooms are spacious and cozy.

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Алёна

Level 4 Local Expert

+ Polite staff. The room is cleaned, clean bed linen and a towel. There is Wi-Fi - Floor 5, there is no hair dryer in the bathroom. I had to wait a long time for hot water.

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Владислав Водолагин

Level 12 Local Expert

A cozy, clean room. TV, refrigerator, air conditioning. There is a bathroom in the room. Boiling water and drinking water in the hallway. There are two cafes in the same building.

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Дмитрий Попов

Level 6 Local Expert

During the night, I gave about 7000 tenge, about 1000 rubles. There is Parking, the cafe on the second floor is delicious and not expensive, the room is clean.

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Мади Муратов

Level 4 Local Expert

I liked everything, nice prices, clean fresh bed linen in the rooms, not that it's warm there. it is convenient that there is a dining room on the second floor

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Никита Шилов

Level 6 Local Expert

Nice rooms. Good service. There's a problem with the water. There is no pressure in the pipes. It is difficult to take a shower.

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Наталья З.

Level 4 Local Expert

They could not hand over the key in the morning and leave the hotel because a guard was sleeping at the reception

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Марина Смирнова

Level 8 Local Expert

The courteous staff is clean and comfortable, all the amenities in one building have a desire to come again.

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Руслан Русланович

Level 12 Local Expert

Everything is well and clean. But the hotel itself is on the 5th floor after a long journey, the stairs are annoying, there is no elevator.

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Евгений Пятковский

Level 11 Local Expert

Clean, quiet and peaceful. 5th floor without elevator minus, otherwise very good

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Светлана Соколова

Level 10 Local Expert

A normal hotel, interesting design in the rooms.

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851918 Кудряшов

Level 3 Local Expert

The rooms are cozy, clean, and the staff is helpful!

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Людмила С.

Level 11 Local Expert

Excellent respect, friendly staff and cafe

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Sss Sss

Level 5 Local Expert

I haven't been to the hotel itself, well, the cafe downstairs is great! The prices and quality of the food and the staff are pleasing!

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Broneviktor

Level 11 Local Expert

Nice rooms, everything is clean, but walking to the 3rd floor was annoying every time.

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Андрей Д

Level 7 Local Expert

I liked everything. You can stop. There is a great bistro at the bottom of the hotel, I highly recommend it.

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Серик Смагулов

Level 8 Local Expert

Good service and excellent staff

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Олеся Франтисова

Level 5 Local Expert

I really liked it, everything was clean and cozy in the junior suite, I advise you.

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Хасан В.

Level 4 Local Expert

2 your room is very cold , there is practically no hot water in the room and you have little ability to work with clients with the staff .

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Улан Султан

Level 2 Local Expert

I liked the hotel very much. Cozy clean 👍👍👍👍

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Надежда Х.

Level 3 Local Expert

Excellent quality for a very reasonable price! 😊

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Green

Level 14 Local Expert

The building and the entourage in the interior in the style of the noughties, something needs to be changed, and the guards too with their charisma :))

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Алексей Золотарев

Level 5 Local Expert

We stayed overnight. The room is very warm. The electricity went out a couple of times.

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Алимжан Нуржанов

Level 6 Local Expert

Nice rooms. The only drawback is that you need cash

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Александра С.

Level 3 Local Expert

A great place, the rooms are clean and comfortable.

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Инкогнито 1315

Level 4 Local Expert

Nice room.

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Виктор

Level 5 Local Expert

Dirty 90s style. The water is somehow flowing in the shower

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Hotel Altyn Otau

66 reviews