the bank is great, the specialists are masters of their craft. BUT to hand over the proceeds (bring the money to the bank), the PROBLEM is to queue for at least 30-40 minutes to a specialist, or even an hour. And another queue to stand at the checkout.... BUT either at the cashier or at the specialists there is a break / lunch / end of the working day. I visit the bank often, it takes a lot of time, and there is a desire to carry money to another bank....

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Andrey Matyushenko MARKS

Level 8 Local Expert

I would like to express my deep gratitude to specialist Sofia Kot for her efficiency, professionalism and responsible approach to solving customer issues. Sofia is a true professional and we would like to see such employees in all areas! In a matter of minutes, Sofia solved a difficult issue despite the end of the working day. I also want to come to the office with such employees, and after visiting, only positive impressions remain!

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Виктория

Level 5 Local Expert

I would like to express my sincere gratitude to Alfa-Bank for the excellent service and always relevant offers. Every time I contact the bank, I feel like a valued customer. I would especially like to mention the staff who always greet me with a smile and are ready to help in any situation. Their professionalism and attentive attitude towards customers create an atmosphere of trust and comfort. Thank you for your work and for making banking services accessible and enjoyable!

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