Flydubai

5.0

223 ratings

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Рустам Хузахметов

Level 7 Local Expert

One love!

AlenaU

Level 12 Local Expert

We have used FlyDubai airline several times and it has already helped us out twice. We flew for the first time in June 2025, when a force majeure situation developed and the skies over the UAE were closed due to the conflict in the Persian Gulf countries. We waited three days for the flight, we were accommodated in a hotel with 3 meals a day and were constantly kept informed of events. This year, the situation was the same, but we had rented our own housing. Our tickets were changed to the date we needed, and the promised flight took place without delay. The staff is polite and always ready to help with any situation. The planes were comfortable enough, and there was hot food. It's all clear. I can safely recommend it, not the premium segment, but everything is fine.

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Елена Порядина

Level 6 Local Expert

The advantages of the company include: 1. The friendliness, courtesy and customer orientation of the cabin crew and service at Dubai airport; 2. The presence of an entertainment system and decent food on board (in comparison with the Egyptian low-cost airline, where they give a dry sandwich, there is a choice between 2 dishes: omelette or French toast for breakfast, pasta with beef or chicken with mashed potatoes for dinner) 3. Loyal conditions for the weight and size of luggage and hand luggage (economy light tariff - the weight of hand luggage is 7 kg, luggage is 20 kg, + a women's backpack); 4. The convenience of online check-in and baggage handling, even on an international flight; 5. Punctuality 6. Attitude towards baggage Of the cons: 1. A small distance between the rows of seats and a narrow toilet (after all, a low-cost airline); 2. Absence or non-compliance with uniform service standards on different flights (Yekaterinburg -Dubai, Dubai-Yekaterinburg); 3. Lack of presents for children and sleep masks (very relevant when, with the general lighting turned off, they are watching a bright cartoon in a row or two ahead, and you are trying to sleep on a night flight)

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Ирина Иринова

Level 7 Local Expert

We flew on August 22 from Novosibirsk to Dubai and back on September 4 from Dubai to Novosibirsk. I really liked the plane- it was beautiful, spacious, everything in the cabin was stylish and comfortable, comfortable chairs, plenty of places to sit and sleep comfortably, tablets with movies, games, flight maps, etc. on each seat, delicious hot food, friendly flight attendants, hand luggage compartments are huge. We took off smoothly, it was also comfortable in flight, a smooth landing, and my ears were almost numb🙂 We flew back at night, the flight time was half an hour less. We are very satisfied with the flight, I recommend it.

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Мосгаз

Level 17 Local Expert

Flight: Koltsovo International Airport - Dubai International Airport. Flygubai Airline. On-board amenities for economy class: - meals (they are fed 1 time per flight, drinks are provided separately, you can always take water for free); - on-board entertainment system built into the back of the seat, everyone is given individually packaged headphones; - USB charging port. On the screen, you can watch where you are flying, distance, temperature, travel time, movies, music, games, as well as interesting information about countries with major attractions.

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Наталия Булынёнок

Level 13 Local Expert

Well, what can I say! The company brought us to Dubai on that very difficult day on February 28th. And most importantly, I got out of there right on schedule: on March 7, we were at home in Samara! Of course, the respect and respect of this company! As soon as flights to Dubai resume, we have given preference only to this company!!!

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Галина Будникова

Level 5 Local Expert

We had a vacation in Dubai from February 27 to March 1, 2026. It's a very difficult time. There was a lot of confusion with the check-in. We ran out of seats on our flight. There are a lot of people in the terminal. Everyone froze. What to do, what will happen....??? And suddenly there was movement. They gave me another plane. I am very grateful to Fly Dubai for resolving issues in the interests of passengers. There were many check-in counters. We don't know English well, the young man at the front desk typed us a text and we read in Russian what to do next. We flew away. We were at the airport for a day. I felt cared for. Dubai and the people of Dubai ))) You're so cool. I wish you a peaceful sky! I want to come again. Thank you for your humanity and decency.

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Екатерина

Level 28 Local Expert

We flew to Dubai with this airline. The plane is very comfortable, everything is without delay. We had lunch on board, everything was great, thank you! The prices are more affordable than in other UAE airlines.

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Крупнова Татьяна

Level 16 Local Expert

I enjoyed flying on the planes of this company👍👍👍 friendly, professional and caring staff! I liked that there are video devices built into the chairs, there you can find a lot of useful information, as well as learn the geography of not only our Russia, but the world.Enjoy your flight and soft landing.

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Наталья Яроцкая

Level 9 Local Expert

Great company. I really liked the business class - the chairs can be folded into cots, expensive alcohol and delicious food. They give you an escort from Dubai and you go through everything without waiting in line

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Юлия Т.

Level 8 Local Expert

I really enjoyed the flight, the professional team knows how to land the plane on the Kurumoch strip. Thanks to the airline for punctuality, courtesy and convenience when checking in tickets.

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Ирина Колчина

Level 18 Local Expert

It's so nice to fly with them! Even charters, even regular flights! It is very comfortable, delays are possible, but for a maximum of an hour. The interior is clean, the air is fresh! And this is very important, the food is not bad! It is possible to move around the cabin, if there are available seats. The service is top-notch, no one forces you to put your bags away, fasten your seat belt throughout the flight, as in our planes! The prices are affordable! In short, I recommend it))) anyone who knows a lot about flying will understand!

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Eugene Zn

Level 5 Local Expert

Super, comfort, speed, responsiveness, range, luxurious interior, pleasant atmosphere and music, as well as paintings by Picasso and Rembrandt.and then there was the Brazilian carnival.

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Anna Golitsyna

Level 30 Local Expert

Thanks to the airline, we were transported from Dubai to Moscow during the cancelled flights due to the military situation with Iran. When the flight was postponed 3 hours earlier, an airline employee called and asked if I was on time for the flight or if they could reschedule. Excellent notification of flight changes

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Константин я.

Level 17 Local Expert

I flew on 03/06/2026 on a Moscow-Vnukovo - Dubai DXB flight, flew alone in an empty plane, the staff was very friendly, they fed and watered. I flew back on 10.03. by the same airline via Pakistan, I liked everything.

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Инна Заводченкова

Level 9 Local Expert

We flew from Moscow to Dubai on April 04. The flight was postponed from 2 a.m. to 06:30. Okay, it's not the airline's fault, the airport has temporarily canceled all flights. But!! We weren't fed at all. Not a proper meal, not even a sandwich on a 5.5-hour flight. The children were given sweets, and the adults had coffee or tea to choose from. And that's it!!

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Оксана Саунина

Level 17 Local Expert

Everything is fine, there were no delays, everyone is beautifully dressed, polite. There are plenty of spacious seats between the rows on the plane, there is a place to stretch your legs, there are screens on the backs, you can watch the flight for free, the rest of the movies, cartoons and games are paid. Only Russian speakers don't understand anything). When handing out the food, they asked this or that in English, I didn't understand what, I said anything that they didn't understand, but they didn't give me my portion, it wasn't very pleasant. But I didn't want to eat, and I saw that it wasn't delicious, my child gave me his whole portion, everything was not delicious.) Minus a star just for that, everything else is on the level.

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Анна

Level 8 Local Expert

Good airline! The salon is clean, they feed you, they give you water. The delay is 20 minutes, but we arrived earlier. When you write bad reviews, do not forget that this is a low-cost airline. Otherwise, they will pay as for economy, but they demand it as for business.

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Александр Лавров

Level 16 Local Expert

The planes are good. The staff is excellent. But when we flew to Dubai, it was early in the morning. They offered pancakes for breakfast and an omelet for the second option. Both dishes are not edible. We flew back in the deep evening, very decent food. Goulash and chicken

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Сергей

Level 8 Local Expert

I am very happy with my flight with Flydubai! I was pleased with the Russian—speaking staff - communication was easy and comfortable. Special thanks for the delicious food on board: the menu is varied, the portions are sufficient. I recommend this airline — excellent service for reasonable money!

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Марат Газизов

Level 11 Local Expert

A good air carrier. Quick inspection. Convenient service. Airplanes have a monitor in the back of the front, very cool! You can watch movies, TV series, etc... There is a flight review function. Altitude, speed, route, and all that....

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Елена Курышова

Level 11 Local Expert

Comfortable chairs, good and delicious food, take-off and landing are so comfortable that they didn't even notice how it happened.

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Lara

Level 7 Local Expert

I enjoyed flying with flydubai, everything was comfortable, I watched several films in Russian during the flight, the takeoff and landing were wonderful, the flight attendants were friendly and caring, I will definitely fly with this airline.

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Алёна

Level 7 Local Expert

The lack of any support when the flight is delayed for more than a day. The position of the company's employees is your responsibility, where to stay and what to eat and drink. Be prepared for the fact that there will be no seats on your flight for which tickets have been purchased and you will be transferred to another flight, which will be much later.

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Ольга Залесская

Level 11 Local Expert

I was there at very difficult moments on 28.02.26 and 05.03.26. clear organization, quick passport control. Spacious waiting room, clean toilets.

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Андрей Пекай

Level 15 Local Expert

Fly Dubai special thanks for the care and comfort during the flights. My favorite airline)) I recommend everyone to experience this level.

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Ульяна М.

Level 7 Local Expert

We fly them, it's always clean, the staff is friendly. Once there was a delay, they provided a hotel, food, and a transfer to and from the hotel.

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Дмитрий М.

Level 6 Local Expert

The best place in the airline world, everything is fast, good, the staff is even willing to chat, despite the workload, funny guys, well done!

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Софья самохвалова

Level 6 Local Expert

Good company. During the flight, they were fed and offered tea/coffee. Comfortable chairs and there is a screen in the front seat. Friendly staff

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Наталья Чурина

Level 18 Local Expert

Of course, it's not comparable to Emirates, and we got on the flight Deck, as it turned out, because they are Emirates partners and there was a surprise waiting for us on the way back . I bought Emirates there and back, but it turns out that after completing the payment, I was shown that we would fly a flydubai. This is very strange, of course, and there remains an aftertaste of some kind of deception. The food was so - so , there are no blankets , although the air conditioners work perfectly .

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Анастасия

Level 12 Local Expert

Super, we liked it! Lovely flight attendants on board, friendly! Comfortable chairs. It's good that you can turn off the TV screen in front of you. It's a pity that you can't do this for others so that it doesn't shine in your eyes!

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Максим Уфимский

Level 30 Local Expert

Airplanes, of course, are mercilessly exploited. The cabin is clean. They feed me, give me coffee, juices, and water. The staff is polite and helpful.

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Григорий Сабянин

Level 5 Local Expert

Good airlines , everything is clean, delicious, the price is acceptable, the flight attendants are beautiful and sociable . I was satisfied with the flight, I recommend Fly Dydai to everyone as an airline

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Level 6 Local Expert

The flydubai is the most comfortable flight available, delicious food, comfortable chairs, a variety of entertainment on the seat screen, movies, games, music. I recommend it!

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Юрий О

Level 13 Local Expert

New planes. Good service., but I was flying in business class and I don't recommend the 1st row, there is a strong smell of food from the bow kitchen and there is nothing to breathe. The plane seemed to be a mah8

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Сергей Захаренко

Level 5 Local Expert

A good airline, a comfortable and comfortable business lounge with a seating area and a separate boarding gate.a large selection of drinks and snacks.

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Александр Садовников

Level 8 Local Expert

Cancellation of a flight paid for six months ago without explanation. We rebooked from Dubai-Minsk to Moscow at the same time. Why should I fly to another country? Celebrate New Year's Eve at the airport?) On December 30, 2025, not flying home is a real gift. There has never been such an attitude in 25 years of working and personal flights - airlines have always found flights with delivery to their destination. There wasn't even an apology, and the money wasn't returned. That's the attitude

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Anrdu Eye

Level 9 Local Expert

I flew on November 22 from Dubai to Vnukovo. I upgraded my class at the departure airport and paid for an extra space seat (4,400rubles), since I am two meters tall, I always take a seat with "long legs". We have allocated place 9A. but what was my surprise, the seat on the plane turned out to be an absolutely ordinary place for which I could not pay extra. Moreover, when taking out the drinks, I asked to pour me two cups of mirinda, because I was very thirsty, which I was refused. When asked why I wasn't given an extra space seat, they just shrugged, even though the business class wasn't fully filled. It's very strange, this is the first time such an attitude has been shown on local airlines. If the airline wishes to reimburse me for the losses incurred, you can contact me via email or telegram.

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Денис Антропов

Level 22 Local Expert

Good airline, nice staff. Quite comfortable seats, good multimedia. The comfort level in the economy is average.

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София

Level 10 Local Expert

Comfortable planes, decent food) the only thing: there was a flight delay in both directions (back by 7 hours), but I don't think there are any questions for the airline.

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Сергей Салов

Level 9 Local Expert

They are improving for the better. Planes are being upgraded - more legroom!

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Ольга Ауст

Level 7 Local Expert

Terrible airline. Very expensive, unjustifiably. Golden prices Minsk - Dubai. It feels like only millionaires fly from Minsk. I would never advise anyone to fly from Minsk.

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Анна

Level 10 Local Expert

Thanks to Fly Dubai for taking us home, everything is organized on the level.

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Лена ЕФ

Level 8 Local Expert

Departures without delay. Acceptable food. In flight, it is convenient to watch movies on the screens of the front seat.

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Артем Смит

Level 14 Local Expert

Good company, food on board, a tablet in every seat, movies, games, music.

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Анна Каюкова

Level 3 Local Expert

It's a good airline, they give you headphones, the headphones are very comfortable, and the food is delicious.I liked it!!!❤️❤️

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Регина Сафиева

Level 6 Local Expert

Everything was organized and calm in such a difficult situation, and we flew away

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Petr Bashkatov

Level 25 Local Expert

A good low-cost airline, but better than some. There is a media system, and the food is good!

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Румия Хусаинова

Level 11 Local Expert

To reissue tickets for another date - collapse

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Dmitry

Level 8 Local Expert

Terrible airline! They never fly out on time, the arrogant representative in Vnukovo

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Flydubai

79 reviews