Maps • Minsk • Currency exchange

Alfa-Bank

4.0

44 ratings

Closed until tomorrow

Minsk, Kulman Street, 5Б

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Minsk, Kulman Street, 5Б

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4.0

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Анна А

Level 9 Local Expert

And what about the sale of currency? Is it a personal decision of the employee to whom and how much to sell or the bank's order? "Old-style dollars" and "how much do you need ?" Name the amount of 100, it will be 20, name 500, it will be 50-100, name 2000 - only the old 100 sample and there is no other face value. But at the same time, it turns out that not 100, but more, because they begin to sort out and slip old ones, or with a deft movement of their hands, new ones turn into old ones. P.S. : the response to the bank's response. This means that it is necessary to record video so that it can be seen that this is a real situation. Or send employees as clients of the bank in order to purchase currency and you will see for yourself that this is what happens.

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Level 23 Local Expert

There was a technical break at both ticket offices without specifying the time of the start and end of the break, according to the schedule it should not have been in any of them.October 10, 2024 11.05, already 11.10 and the situation has not changed.

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Олеся П.

Level 4 Local Expert

Evaluation of the work of the employees of this point, specifically, those who work at this address today. At work, you have to periodically withdraw cash from the card. And since this is the nearest place where it is possible, there is a limit in ATMs, we contact a colleague at this point. At first, we were told the withdrawal limit of 5000, with only one cashier! It so happened that they got on it constantly, today it also works in the right window. When I turned to another employee in another window, no limits were announced. And after the next refusal of the same woman from the right window of the cash register, I decided to check with the bank about the limits, which, as it turned out, are not! And today, 08.11.2023, before paying me the amount on request, the girl from the left window decided to recalculate the entire cash register. I have a question, what is the attitude towards customers? Employees decided to make fun of big payments, or how to regard such behavior? Always dissatisfied faces and boorish behavior! I would love not to apply to this cashier, there would be an opportunity!

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Alfa-Bank

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13 reviews