Wildberries

4.9

258 ratings

Rate this place

Карина Пупчик

Level 2 Local Expert

The goods are always piled up at the entrance, the tiles are broken, and the table is all disfigured. The table is in an inconvenient place, when you check the goods, all the people who are standing in line simply climb on your neck. The staff is so terrible, they never say hello, no good-bye, they go gray with dissatisfied faces. Compared to other pick-up points (which I visited), this is the worst.

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Дмитрий Зырянов

Level 6 Local Expert

A very nice and friendly employee! My product couldn't be accepted for a long time because of the workload, so the girl was looking for my order in the first place.

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машуня соколова

Level 3 Local Expert

Feedback on the work of an employee at the Wildberries pick-up point I would like to express my deep disappointment in the service I encountered at the Wildberries pick-up point. The employee showed an extremely disrespectful attitude: she communicated rudely, snapped, did not try to resolve the situation, but on the contrary, demonstrated a clear unwillingness to meet the client halfway. The reason for the refusal to accept the refund was the hair on the jeans, which could have been easily removed manually. Despite our willingness to fix this, the employee immediately stated that she would not accept the product anyway. An unsubstantiated argument was also made that the jeans were wrinkled — which, as is well known, is not a defect and does not violate the return conditions. According to the Law of the Republic of Belarus "On Consumer Rights Protection", the buyer has the right to return the product of proper quality within 14 days if it has not been used and its consumer properties have been preserved. Crumpled items, as well as stray hair, are not grounds for refusing a return, especially if the product has not been used and is stored in its original form. Moreover, the employee did not even inspect the goods properly, and her behavior resembled a demonstrative disregard for our rights as customers. One gets the impression that the refusal was principled and intentional, which is absolutely unacceptable. We have been ordering at this point for over 4 years and have always been satisfied with the quality of service. However, this attitude completely negates trust in the service. We ask Wildberries to pay attention to this incident and take appropriate measures. Such behavior of employees violates the standards of customer orientation and discourages further orders.

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Захар

Level 5 Local Expert

A good pick-up point, convenient location, but constant queues, no matter what time, there will be queues

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Владимир Филиппович

Level 6 Local Expert

A good pick-up point!There were no force majeure situations on the part of the staff.But some customers will lay out their flower beds, with which they came and check their goods, it seems that they are alone in their yard counting their belongings and figs with it, that they are interfering with others.

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Сергей Прокопенко

Level 6 Local Expert

Everything is fine there, the goods are on time, if they don't fit, they are accepted back and the money is returned to you without any problems.

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Полина Мяу

Level 6 Local Expert

I always go to pick up my orders there, everything is perfectly packed , kind consultants.

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Анастасия

Level 7 Local Expert

An excellent pick-up point near the house. It is popular, so there may be queues. The staff is very friendly. They issue orders very quickly.

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Bl3kill

Level 8 Local Expert

The renovation is terrible. The working staff shows their indifference with all their appearance. Payment is very slow, unlike other PVZS.

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Geli Kunda

Level 4 Local Expert

Everything is fine with the product, it arrives intact, but the politeness and manner of communication of the staff wishes the best!

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Кирюханцева Е.

Level 12 Local Expert

The pick-up point is conveniently located, there is good Parking near the pick-up point, polite staff.

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Алексей Р.

Level 6 Local Expert

They sell things without a refund

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Александр Лукьянов

Level 8 Local Expert

Everything is not very good with the courtesy of the staff. I picked up the goods several times and there were no special queues, but maybe it was the same.

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Жанна В

Level 9 Local Expert

There are a lot of people, but they work fast.

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Валерия

Level 12 Local Expert

Friendly staff , there are no queues as long as possible , everything is fast and clear , clean and tidy in the fitting rooms

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Nika Lisina

Level 8 Local Expert

Excellent pick-up point. Always friendly girls on the issue. I already know which days it's better not to go because there will be a queue😆

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Im Difty

Level 5 Local Expert

The usual wildberries PVZ, employees calmly and quickly issue orders, there are fitting rooms, there are no problems with refunds, occasionally (more often in the evening) there are problems in the operability of issuing orders

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Mila Ya

Level 11 Local Expert

Clean, tidy, convenient, everything for the client

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Илона Горбунова

Level 7 Local Expert

It's a good product.Friendly and competent employees.Fitting rooms.It is convenient because it is located two steps from the house.

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Зоя Порхач

Level 6 Local Expert

Good pick-up point, courteous staff

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Екатерина Ухолкина

Level 10 Local Expert

Good, clean, not enough air conditioning.

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Ольга

Level 7 Local Expert

The service is good. The room was not very big. But they are doing repairs. It is convenient that it works, well, actually, like all pick-up points, late.

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Павел

Level 11 Local Expert

Cool reception point Only on New Year's Eve there are long queues... It is necessary to order for the next one near the 37th school

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Михаил Михайлович

Level 11 Local Expert

Dirty, no questions about work

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Valia Denisova

Level 5 Local Expert

The staff are well done, they work quickly. Polite. There are no questions or complaints.

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Татьяна Галась

Level 7 Local Expert

Orders are issued quickly. But! The "sellers" are not always happy.

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Вадим Я

Level 9 Local Expert

It's cramped and there are often queues

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Геннадий Рудковский

Level 4 Local Expert

Excellent service, polite attentive, conscientious staff.

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дарья а

Level 3 Local Expert

I don't know who was being rude to or how, but they always spoke politely to me if they didn't explain something clearly. Good service

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Натали Минчук

Level 5 Local Expert

Everything is fine, polite girls, fast delivery

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-_- 👍

Level 7 Local Expert

I wish there were more fitting rooms(

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Владимир Брезицкий

Level 10 Local Expert

Without words, SUPER and Thanks.....to the whole team

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Ирина Б.

Level 9 Local Expert

Excellent service

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Станислав Неверович

Level 8 Local Expert

I like it, only a small room, but it's so good

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LYALYA N.

Level 6 Local Expert

Long wait, as queues

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Александр Дубовик

Level 10 Local Expert

Very good service.

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Сергей Вага

Level 6 Local Expert

The work of the issuing point is exl.. It's simple...., I came, I got and I'm happy.

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Наташа

Level 4 Local Expert

The most wonderful staff!

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Борис Глумов

Level 6 Local Expert

Most likely with great effort, but in this PVZ, everything is always somehow quick!

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Ангелина Адуло

Level 2 Local Expert

Only boors!

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Влад Голубович

Level 8 Local Expert

A cool pick-up point and convenient!

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Антон Ович

Level 7 Local Expert

It's convenient that it's close

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влад_vlad

Level 6 Local Expert

Parcels arrive in 0000000.1 miles per second

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Елена Добрина

Level 11 Local Expert

The main advantage is the absence of queues

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Юлия

Level 11 Local Expert

not enough space (

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Екатерина К.

Level 4 Local Expert

Good staff

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Кирилл Корытник

Level 3 Local Expert

Cool

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Александр Шершень

Level 7 Local Expert

The staff is super)

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mr-alex-ms13

Level 11 Local Expert

Ouse of kindness and chotka

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Селиванова Л.

Level 3 Local Expert

wonderful staff!

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Wildberries

53 reviews