Maps • Dubai • Medical centers, clinics

Polyclinic.ae

5.0

56 ratings

Open until 9:00 PM

632A, Jumeirah Street, Dubai

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632A, Jumeirah Street, Dubai

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WC for people with disabilities

Parking

Credit card payment

Wi-Fi

Automatic door

Parking for people with disabilities

Droppers

An injection

Massage services

Wheelchair accessibility:full access

Colonoscopy price:10000 aed

EGD price:8000 aed

MRI price:2490 aed

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5.0

56 ratings

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siuzana vaitsekhouskaya

Level 2 Local Expert

Dear Clinic Manager's I hope this message finds you well. I would like to bring to your attention an issue I recently encountered with one of your receptionists, Ms. Daria, which left me quite disappointed. I had an appointment scheduled for BBL therapy, but on the day of the appointment, I received a call from the clinic informing me that the session had to be canceled due to a machine malfunction. While I appreciated the clinic’s effort to notify me, I was offered a rescheduled appointment on a day that coincided with Eid, which, understandably, I couldn’t attend due to family commitments. When I inquired about alternative availability on my off days (Monday or Tuesday), Ms. Daria informed me that the doctor would not be available on those days. However, instead of assisting me in finding a suitable alternative, she abruptly stated, "So then we can't book an appointment for you, goodbye," before ending the call. I was quite shocked by this approach, as it felt dismissive and unprofessional. As a loyal client, I expected a more accommodating and supportive response, especially given that the initial cancellation was due to the clinic’s issue. This experience has made me reconsider my trust in the clinic’s service. I hope you can address this matter to ensure better communication and customer service in the future. I appreciate your time and consideration. Best regards

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Divash Uma

Level 4 Local Expert

Nice service

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Елена Гр

Level 7 Local Expert

Many thanks to the clinic staff. Unfortunately, during the rest period, the child got an earache. After contacting the clinic, we were promptly accepted and registered, there is an administrator at the reception with a good knowledge of the Russian language. Due to our lack of a good level of English, the staff was polite and patient. We were received by Dr. ENT Yana Kochieva. Dr. Yana is a great professional. She found a special approach to my child, conducted an examination and gave recommendations. The clinic commands respect and trust. Special thanks to Yana and big greetings from us from Khanty-Mansi Autonomous Okrug-Yugra. We wish all the staff good health and grateful patients. Elena and Arina.

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Polyclinic.ae

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27 reviews