Good afternoon! I would like to share my opinion about the work of Evgenia's manager from the Lu-Lu hotel in Sharjah.
We bought an excursion to visit the flower park and the fair on 04/09/2024.
A bus arrived with a driver who does not speak Russian from the word at all...
As a result, at the fair we got lost in the parking lot, because it was not clear where the gathering place was, we had to take a taxi to the hotel.
The next day, they presented their demands to Evgenia for the organization of the tour, they heard rudeness and negativity in their address....
If the tour had been organized with a Russian-speaking guide, this would not have happened..
During the tour, drinking water is not provided, no information is provided, disgusting work in general ...
I would like to warn all tourists who use this company about their disgusting work..
It makes no sense to spend your money, and in return get rudeness and a spoiled mood....
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2
иван петров
Level 3 Local Expert
May 10, 2023
We had a rest in April in Sharjah, Summerland Hotel Apartment, 2 stars. We bought a ticket from Tatiana, who is located opposite the hotel on 11.04. in Abu Dhabi. The ticket price is 170 dollars. Tatiana took 20 dirhams from above for ordering abay and condoro to visit the Sheikh Zayed Mosque, referring to the subsequent washing of these things. However, on the bus, when communicating with other tourists, they found out that they did not pay anything for the laundry - only $ 170 and THAT's IT!! Although they were also given clothes without questions and surcharges! After the tour, we turned to Tatiana for clarification, but she zealously assured that this could not be. That's how, because of some 20 dirhams, a good attitude towards representatives of the indigenous population of the country and representatives of your organization was spoiled. We never thought that because of such a trifle, representatives of your organization would do such a thing. And in such a believing country! We have been vacationing abroad for a dozen years and have never behaved like your employee behaved in your country. It's all sad. Attention! Do not be fooled by additional fees that are not spelled out in the price list.
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1
Шаукат Насибуллин
Level 5 Local Expert
December 9, 2021
We express our gratitude to Tatiana Kolerko for the wonderful excursions that she organized for us!!! Thanks to her, our vacation in this wonderful country was filled with even more vivid impressions!!! In the future, God willing, we will definitely return to the Emirates and use her help!!!🙏🌹🌹🌹