They do not return the deposit of 2000 AED, they hold for a month "plus 5-7 days for a bank transfer", they cannot send a duplicate of the contract, they answer the claim - these are your problems, you should have read the contract, they are rude periodically and rudely communicate when it does not concern a new car reservation and you need to resolve customer issues.
Customer orientation 0
After-sales service 0
One of the advantages is a good fresh car , Mercedes C class, changed the rubber for free when cutting
But it's not worth the nerves. I recommend using the services of international rent a car.
These are locales and behave very incorrectly. The refund of the deposit remains open