Zya Regina Resort and Aqua Park
207 reviews
December 29, 2021
The hotel is a little old, everything is tired, they didn't give beach towels for two days, they gave them only when we started getting them every hour, a tactless bartender on the beach, the food is not for Russians, not tasty sausages, well, in general, everything is normal for such money
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3
1
February 2, 2022
For three. The food is not bad. Excellent hotel grounds . It is better to ask for a good room right away. If you don't like the number, change it without question. It is very difficult with towels, I had to beg for 2 days.
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April 2, 2021
For the first time in my life, after living in several dozen hotels, I leave a negative review about the hotel, I hope for the last time.
So, let's go;
Positive:
-a gorgeous area strewn with greenery and flowers
- the first line from the sea
-super Mega cool animator Bambucha, (the son even burst into tears saying goodbye to him), pleasant bartenders and all employees of the restaurant, including the restaurant manager
Cons:
-Old, shabby, crumbling furniture, complete inconsistency of photos on the booking
-washed laundry in a spool with unstoadable stains
- always only cold tap water
-lack of any layout (no toothbrushes, no shower gels, no slippers, NOTHING)
-the refrigerator was constantly leaking, the TV was rippling, they did not respond to complaints
- very poor cleaning, all public areas - starting with floor lamps and ending with billiards are covered with a thick layer of dust. By the way, billiards is paid for guests, 50 feet per hour! I would like to mention the Maid, who, although he did not clean the room very much, turned swans out of towels for us every day and smiled a lot, a very pleasant man!
-zero noise insulation
-boorish reception staff - 3 guys, never smiled, always talked from the top, reacted to requests extremely slowly and reluctantly, periodically forgetting to bring the necessary information to the relevant services. And when we left at 00-45 on March 31, the administrator named with the letter A (unfortunately, I did not remember his name, but he is the only one who speaks a little Russian among the administrators), detained us for 20 minutes! (the Coraltravel bus was already waiting for us at the hotel with passengers) due to the loss of the key to the safe, which we handed back on the day of arrival! He demanded that we pay a fine of $ 100, and when he finally found this key after 20 minutes of shaking our nerves, instead of apologizing, he said that we had created a lot of problems for them. Can you imagine?! The administrator, to us, the guests who paid for 12 nights of accommodation for three at their hotel, instead of thanking us at check-out and apologizing for the unreasonable delay, said that we were nothing but problems! This is the first time I've encountered such rudeness and tactlessness. We travel abroad every six months, but this is the first time I have had such a bottom and such an unpleasant aftertaste, I have always been happy with my vacation before.
- there was also a situation with a hookah. We love him very much, However, all hookahs in Hurghada are closed due to coronavirus and our coral Trevelor guide Halit advised us to buy a hookah, he showed us the way through 2 streets of our hotel (even showed the way) and smoke a hookah on the balcony of the room. That's what we did. We bought a hookah and all the accessories for it, spending about $ 60 and in the evenings we bought a hookah quietly for an hour on the balcony of our room, and on the 5th day a guard saw us and after 5 minutes a delegation from 3 people comes to our room (without a warning call) to select a hookah, which is our kind of property, Just for a second. I immediately call the guide Halit, who advised us to buy a hookah and smoke in the room, and he tells us: "Don't invent anything, I didn't tell you anything, we didn't have any conversation about hookah!" Realizing that there was no one to hope for, I agreed not to smoke hookah anymore, the hotel team of 3 I didn't let the people into the room, they worried us for half an hour in the hotel corridor, insisting on picking him up. For me, it was already a matter of principle. After half an hour, they finally left. The next day, my man and I are relaxing in the room, doing personal business, and then there is a knock on the door - again the brigade showed up and, of course, again without a warning bell, I open the door - they say that they allow us to keep the hookah for ourselves and smoke on the terrace near the pool. I am all in surprise and gratitude, and on the same day, at 10 o'clock in the evening! There is a call from the reception and without any apologies for waking us up (we were already asleep at that time, since an excursion to Luxor was scheduled for the next day from 4 a.m.), the administrator informs us that the management has changed their mind and we still need to give them our hookah. For the sake of principle, I did not give them anything, I gave it to our gornitsky, writing an appropriate donation statement. I am a hotel worker myself with 12 years of experience, at the moment I have been the director of a large four-star hotel in Irkutsk for 300 people for 6 years now, and comparing the level of this hut with my hotel, I am simply horrified! With that, Regina's stars are not confirmed- to be honest, there are 2 of them, but it costs 4!
- the food is of the same type - chicken and beef, no seafood, only fatty fish in batter. Milk was diluted with water, we went to a restaurant For breakfast with our milk. Sausage and cheeses are not edible at all. Of the fruits, only green melon, orange and very rarely bananas. Desserts are tasteless. Strong alcohol was periodically diluted with water. The food is not delicious, the only thing that pleased with the food was fried eggs for breakfast and dinner, there were always dishes on the grill.
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8
December 2, 2021
The hotel is a three-star hotel, but to pay tribute to the bay with emerald water and quite good cuisine. The numbers are dead. And I didn't quite like the fact that the hotel is practically in the center of the city. Hotels south of Hurghada are preferable.
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2
January 24, 2022
The beautiful territory of the hotel, good access to the sea. But the hotel has weak all-inclusive, poor room cleaning, dilapidated furniture. There is no wi-fi.
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3
February 22, 2023
The food for 5 in the room is clean. In general, everything is fine👍👏😆
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3
2
March 15, 2024
A good budget hotel
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1
August 5, 2024
Terrible hotel. The staff is terrible. The approach from the sea is good.
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3
2
December 26, 2021
The hotel is good in location, but the food is disgusting and the rooms are very bu, the bed linen is in holes and towels too. The hotel is 10 minutes from the fish market and Marina promenade.
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3
November 9, 2019
We are currently staying at the Regina Hotel. At the hotel for the second time. The territory has changed a lot. It has become much greener and more beautiful. Many thanks to the animators. Ksyusha, Nastya, Buddha, Limbo, Rahal, Kimo. You are super!!!!! Positive and active. Thanks to them, our vacation was wonderful.
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3
November 23, 2022
The Shiraton hotel chain is one of the most luxurious! Cool!
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1
December 23, 2021
The hotel sucks. There is poverty and squalor behind the veneer. Mosquitoes, there are not enough beds for all, turn off the water, both hot and cold, they are rarely cleaned, in 12 days the bed linen was changed 3 times
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5
3
November 2, 2023
The sea and the sun 👍 the hotel is dirty, one deception
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1
2
March 18, 2024
It is quite 4 stars.
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3
1
January 10, 2022
We understood that we were flying to an average hotel, but not so much...It's all dirt, the rooms are a nightmare, everything is patched up.the dishes are dirty, the tables are not wiped.2 stars for the beautiful sea.
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3
2
April 19, 2023
Nice hotel 🏨)! And the green area
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October 19, 2022
The animators are just wow, very active, positive, kind
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3
January 17, 2022
The tin is full. They clean up as they want and when they want. There are no plates in the dining room)) the food is monotonous and often not tasty. Everything is old. The staff is arrogant and lazy.
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4
2
April 4, 2022
The improved rooms are normal.
The beach is super.
The food is monotonous, often tasteless. Fruits green melons are generally OK?!
The territory is green and beautiful.
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3
November 16, 2024
Have a good rest
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1
May 8, 2023
A wonderful hotel, I advise everyone
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2
1
January 25, 2022
The hotel is very tired, the staff does not respond to the requests of guests, on December 31 was injured due to the negligence of the hotel staff, as a result, the manager said that they did not care, the beach in the lagoon is good, the food is below average, meager, monotonous, not tasty.
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3
1
January 11, 2020
The food is good, the sea and the entrance to the sea are excellent, although there is one building, near the dining room, there are ticks in the rooms, if they don't settle there, everything is just great. We were in winter, when the hotel is 50% full, maybe in summer it will be too crowded on the beach and in the dining room.
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3
2
October 19, 2021
The hotel is good. They made elephants, crocodiles, or just put flowers in our room. The service in the dining room was disgusting. The booze is a complete mess.
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3
1
December 5, 2021
Not a bad hotel. The food is a bit monotonous. The main part of the beach is solid land without sand.
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3
1
January 11, 2020
The hotel is disgusting, to be honest I was shocked by such service.
Regina Swiss Inn Resort guarantees 4-star accommodation conditions, of which 2 are simply screwed up. The requirements for 4-star hotels are completely ignored.
The problems were as follows :
The waiting time for check-in was 7 hours , because they supposedly check in at 12, but we ended up in the room at 13:30.
The problem of water supply : for several days only steam came from the hot water tap, after a while the problem was fixed. but solving this problem does not solve other equally important problems. There was no warm water in my room at all , the water in the shower was only ice cold and boiling water .
The furniture was in very poor condition, old and shabby.
there was no wi-fi in the room , and the reception was very weak , they didn't even send SMS to whatsapp .
Alcohol and juice , it 's just a disaster . All alcoholic beverages are whiskey. And the juice is water .
The hotel is terrible.
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4
November 23, 2021
I really liked the hotel. Beautiful territory, well fed.
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2
1
October 11, 2021
Nice hotel, beautiful grounds, excellent sea, good cuisine.
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3
1
May 10, 2021
Thanks for a great stay, fun animation, especially to ALI the bartender
!!!
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3
2
January 24, 2022
We had a great rest at the cool sea and everything else.
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2
2
February 16, 2022
In general, for this money, everything is good and even excellent
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2
2
April 27, 2023
Both the hotel and the staff....!
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March 23, 2024
Class
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3
2
August 21, 2022
The real three.In the 3.9 reviews, what do you want.
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January 11, 2022
an old crumbling hotel, dirty everywhere, the food is monotonous and not tasty
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3
1
May 28, 2023
Great hotel
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3
January 16, 2022
A super place to relax, in the center of Hurghada
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3
1
December 6, 2019
I visited this hotel in October 2005. A green area, a small but cozy beach.For the unassuming, a fully acceptable vacation.
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2
3
December 17, 2021
It's not bad, but it's time for the numbers. Repair it!!!!
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1
1
April 23, 2022
The Internet is very weak, but everything is fine
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3
1
February 21, 2022
I really liked the hotel, and the first line
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3
1
July 23, 2022
The territory is well maintained. The food is disgusting
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February 9, 2022
Everything is the same from year to year)) average))
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1
February 13, 2022
It was not a vacation, but a war with the staff
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4
1
December 10, 2021
Change the chef.The rest is good.
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1
1
April 1, 2023
Great
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1
1
August 28, 2022
Nice hotel
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January 15, 2023
Solid 3*
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December 22, 2021
Superrr
Rest at altitude
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3
1
May 6, 2022
Everything's fine,
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