Finished cleaning my boots one day earlier than expected. Good quality work. They took 50% prepayment and after I was satisfied with result I paid the rest.
Sabina Kholiyarova
Level 6 Local Expert
November 2, 2024
disgusting service! I gave away two pairs of sneakers, they dragged for two weeks, although a week after the return, they said that they would definitely be ready the next day? 15 days after the return, I came to get the shoes, they said that they were not ready yet! I suspect that they did not even start, because upon receipt the shoes turned out to be in poor condition, for the most part the fabric part of the sneakers was not cleaned, they tried to highlight only the sole. at the bottom I will attach a photo of the sneakers in a clean condition, which could be brought to a GOOD QUALITY dry cleaning and what they gave me, pay attention to the white sole and the dark dirty cloth part of the sneakers. It was also confusing that one of the pairs inside the shoes had liners from another laura luxury laundry dry cleaner.
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Камилла Шарипова
Level 3 Local Expert
February 23
The heel of the pumps came off, I took it for repair. They return it, the heel is glued crookedly and the gap is half a centimeter. She said that the job was poorly done, they contacted the master or the main one, so he assured me that my supinator was broken and this was the maximum that could be done. I replied that the other shoe had the same story, but the master from another company fixed it beautifully for me, to which I heard: "And what did you bring us then, and not to that master?
" Although this is his job, he shouldn't care who I brought the shoes to.
He talked very rudely, and eventually redid the job, but it still wasn't perfect.
In general, the service is rude, they work poorly, they are rude to customers.
I don't recommend organizing.