Aidana Plaza Hotel

5.0

1722 ratings

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520 reviews

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Rajiv K.

Level 3 Local Expert

Nice hotel to stay, very proficient and polite staff especially at reception... food is delicious and location is also good.

K Arison

Level 2 Local Expert

Best location to stay , every thing like magazine and restaurant are all near by

Ержан Кумысов

Level 4 Local Expert

Very good service and rooms

Amir Wahab

Level 6 Local Expert

A very nice hotel. Close to good shops.

Алексей Ткачёв

Level 16 Local Expert

Overall, the hotel is not bad, freshly renovated, stylish interior, friendly staff. I didn't have time to appreciate breakfast, I left at night, but they gave me a snack in the lunch box, for which I would like to thank the guys. Good location. I took off one star for very poor insulation, I listened to someone coughing and snoring all night) The window was not fully closed yet, which was why I could hear noise from the road. Near Bolshoy Prospekt. It prevented me from getting enough sleep before the trip. There are better hotels in the city for the same money.

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Slaffka

Level 13 Local Expert

Nice hotel: nice cozy rooms, everything you need, clean, bright, comfortable bed! Unfortunately, I couldn't get to breakfast, because I left the hotel at 3 a.m., but the early breakfast was beyond praise, including delicious coffee! In short, I recommend it!

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Аня Smil

Level 4 Local Expert

This is the first time I have come to Kazakhstan from Crimea. I chose the hotel intuitively, after 4 nights in the team of this hotel, I would like to confidently say that it is modern, hospitable and a masterpiece, cleaning was done daily and top-notch, all reception staff provided diplomatic and relevant support. Special thanks to the restaurant manager and his team, the manager personally controls the quality of service and cleanliness in the hall of a cozy romantically decorated restaurant. I recommend this hotel.

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Артем

Level 7 Local Expert

Everything is fine. The price-quality ratio is 100% hit. The staff is very courteous and pleasant. The location is good. It's convenient to get to the right locations. The breakfasts are decent. You can smoke on the fire escape (the exit was right next to the room. Very convenient) Recommend. 25,000 tenge per room with breakfast.

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Сергей Ц.

Level 6 Local Expert

A cozy, modern hotel in the very center of the city. Within walking distance of restaurants, water park, pedestrian boulevard, city amusement park. It is convenient to get from the airport and back. Friendly and helpful staff. Large rooms with city views. With good visibility, mountains can be seen from the upper floors. The room service is not bad. Some rooms require replacement of the floor covering. Decent European and national cuisine. If someone is not satisfied, there is always an alternative in the nearest restaurants and cafes. Fortunately, they are within walking distance.

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Abu Alib

Level 11 Local Expert

Чистый отель, на уровне 4 звезд даже) вкусный и разнообразный завтрак, отзывчивый персонал, в общем рекомендую

Айгуль Дурманова

Level 3 Local Expert

Good evening! I stayed for 1.5 days, first they put me in a room with windows above the air conditioner, terrible noise and rumble, this is taking into account the fact that I arrived late at night from Astana on Friday. There was a pungent smell of tobacco in the room, although the room is not for smokers. Breakfast is not delicious, although there is a lot of choice. Due to business trips, I constantly stay in different hotels, there is something to compare it with. For the future, the competition is growing now and you will need to compete with new and better hotels.

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Assel Mac

Level 3 Local Expert

It is comfortable enough, clean, convenient location, but it requires updating the room stock, prices are affordable for room service, I liked it for a business trip, but not for a family vacation

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Жасулан

Level 3 Local Expert

Good impressions, reasonable price and a fairly high level of quality, good breakfast, polite and helpful staff. I also really liked the room, it was clean and cozy, the only thing that can be improved is to add light in the toilet in the sink area, where there is a mirror so that you can shave comfortably, put a larger TV and the Internet sometimes "logs" on the TV, but this did not affect the overall impression, so I give maximum marks!

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сергей клименко

Level 9 Local Expert

Clean, spacious, pleasant. Water, bed, towels are updated daily. Breakfasts are not a fountain, but they are normal for a couple of days. The staff is helpful.

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Ермек Р.

Level 5 Local Expert

Great hotel Friendly staff Clean rooms Convenient location Parking is available It is convenient to get to any part of the city. Reasonable room price Timely cleaning

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Ержан Талгатов

Level 13 Local Expert

Great hotel I don't know how many stars there are, but mine is 4 stars for sure. The breakfast is great. The rooms are great. Everything is at the highest level. There was just a problem with the electronic keys, but everything is OK. I recommend.

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Виталий Ромашко

Level 11 Local Expert

The hotel deteriorated in six months: it became noisy, savings on gels, shampoos, tea bags 2), the windows do not open, the air conditioning system is only heating, although it was more than 5 degrees Celsius outside. The breakfasts are cold and not varied enough

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Andrey Vorobev

Level 7 Local Expert

I stayed at this hotel for 2 nights during a business trip. I liked it very much. Not far from the airport (about 20 minutes by taxi), friendly staff, spacious and clean rooms, good breakfasts. The air conditioner works well and is quite silent.

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Андрей Савченко

Level 6 Local Expert

It is one of the most acceptable options for its class. The rooms are spacious and comfortable for work and leisure. The location is also convenient, the place is quite calm and quiet. There is everything you need nearby. Of course, I would like a gym and a swimming pool, but this is already a class above…

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жасулан смагулов

Level 5 Local Expert

In general, I liked everything, the service, friendly staff, good breakfasts, comfort in the room, I would like to note separately that the hotel has a bar and meals around the clock!

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Nikita Kodenko

Level 17 Local Expert

The hotel is clean, pleasant and bright. The breakfasts are standard, the staff is polite, there are many shops nearby, Dodo Pizza

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Карлыгаш М

Level 6 Local Expert

Good location, price-quality ratio, rooms and interior are a little tired, varied breakfast, walking distance to park spaces, overall one of the best hotels in its segment

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Махмадулло

Level 12 Local Expert

Surprisingly, the European level and the highest level of service. The breakfasts are the best compared to hotels abroad and even in Astana. The negative is that the staff tries hard, but they don't speak Russian well, let alone English - and nevertheless, thank them very much!

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Kamilla Urivskaya

Level 7 Local Expert

Great hotel. I liked everything very much . Clean, comfortable. I liked the breakfasts too. I would stop here again. There is also a park nearby .

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Динмухаммад Бегларханов

Level 6 Local Expert

One of the best hotels in our city, excellent service and staff, the rooms are very clean, as well as the hallway, very clean linen in the rooms is all white and fluffy

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Irina Isaeva

Level 7 Local Expert

The convenient location of the hotel. There are shops, a park, a cafe, and a public transport stop nearby. Polite staff. Excellent breakfast buffet. The rooms are well cleaned, the only drawback is the old bathrooms, they are clean, but some rooms have a musty smell. Slippers and bathrobes are provided in the rooms. Mountain view from the rooms that overlook the road. A big minus is the constant noise under the windows. But if you only come to sleep and leave early in the morning, then it's quite bearable.

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Алия Сугирбаева

Level 3 Local Expert

The breakfast is good, the service is also stable for four. The staff is excellent, everything is unobtrusive, with care and attention. There's a five here! Rooms - there is no mosquito net on the windows, you have to sacrifice fresh air) and the TV is constantly frozen:(

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Anonymous review

Great hotel, service, cleanliness, service, everything is great. The breakfasts are varied, lots of fruits and vegetables. Great location, city center, all the most interesting things nearby.

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rks55

Level 20 Local Expert

Perhaps the best hotel in Shymkent. Yes, even better than the dead old rixos. Of course, it's not without Shymkent nuances - for example, one elevator doesn't work all the time, or sometimes they don't put a dental kit. But otherwise, it's clean, light, and warm, and everything is as it should be.

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Виталий Калинович

Level 16 Local Expert

I really liked it, the friendly staff, the breakfasts were awesome, the rooms were clean and cozy, and this is exactly what you need on a business trip.,

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Эльмира Абдукасимова

Level 3 Local Expert

We often come to Shymkent. On business trips and events. We always stay at this hotel. The staff is very polite and helpful. The breakfasts are hearty. The rooms are clean. I wish you prosperity!

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Арстанбек Садыков

Level 4 Local Expert

Breakfasts are weak, there are no necessary accessories in the room such as ear sticks, cotton pads, hair balm, a spoon for shoes

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Василий Буденный

Level 6 Local Expert

A great comfortable hotel! Soap, shower gel and shampoo are changed every day, as well as toothbrushes and toothpaste. As well as slippers and shoe care supplies. Delicious breakfasts!

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Asqar Omarbek

Level 10 Local Expert

The breakfasts are delicious and hot both times were updated in a timely manner. The service is excellent, we came right after check-in and brought additional bedding and bath accessories. The room is clean and quiet. The staff is friendly and helpful.

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Ольга Сонина

Level 3 Local Expert

The hotel is great! This is the second time I've stayed there, I like everything! Quiet, very clean, excellent breakfast!!! I recommend it!!! Qualified staff!

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Ayzhan Yessenbayeva

Level 3 Local Expert

Great hotel! Clean, cozy, beautiful! Delicious breakfasts, courteous staff! I definitely recommend it, and I hope to come back again.

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ирина Бойкова

Level 8 Local Expert

Great hotel Polite and friendly staff Delicious cuisine -- our guests were very pleased (the Germans liked it - the plumbing is German - they recognized their own brand)

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Laz Ahm

Level 6 Local Expert

There was no room, no room,no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room, no room. The wind was cold, and the smell of cigarettes .

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Флорида Панченко

Level 6 Local Expert

I really liked the room, I stayed just for one night plus breakfast. I liked the mattress, the towels are lush, fresh, the bathrobes are not washed. The room is clean and cozy. Prices are normal. The breakfast is average, there is plenty to choose from, it was delicious. The staff is polite. The bartender charged up the mood for the whole vacation 😁 I checked in almost at night, he danced to the music "If you're not mine" so I spent the whole vacation with this song 😂🫶🏻 thank you from the bottom of my heart, I don't know the name.

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Anonymous review

Promptly The location is super Polite staff Excellent cuisine The price is acceptable A clean room Everything is super We have been booking for two years in a row I advise everyone

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Любитель покушать

Level 10 Local Expert

The rooms are of good size, everything you need is there. But our junior suite had a locked door and we could clearly hear voices and a working TV from there, it was somehow uncomfortable. It was unclear why there was a door, there was no sense of privacy. Breakfast starts at 7 a.m., we went down at 7:30 a.m. there was nothing to eat, everything was sorted out and nothing new had been brought yet. They arrived unsuccessfully, drank instant coffee and left. Come down for breakfast at 7:00

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Ирина Ефремова

Level 7 Local Expert

Lovely hotel, helpful staff, the room is clean, cleaning is daily. Very decent breakfasts and what pleasantly surprised you, you can have a good freshly brewed coffee for free until 10 o'clock (included in the breakfast). There is parking for cars. Convenient location, cafes, walking areas are within walking distance. If I'm going to have a vacation in Shymkent, I will definitely stay there.

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Денис Гайнуллин

Level 3 Local Expert

Nice hotel. The breakfasts are excellent. The rooms are cozy, the prices are reasonable, the staff is attentive.

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Kirill Shchedriakov

Level 5 Local Expert

Four against five! 👍 A good-quality hotel, not only for Shymkent, located almost in the city center. Fresh and cozy rooms, delicious breakfasts, friendly staff. By the way, the numbers, by the standards of Shymkent, are small, but they are no less than the standard stars for this level. But they are well equipped. And the underwear is like new. I recommend.

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Oleg Demidov, AeroBureauConsulting CEO

Level 6 Local Expert

An excellent non-chain hotel. Clean, nice restaurant that works around the clock. The price is just great.

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Nailya

Level 8 Local Expert

A very nice hotel. It's not the first time I've stayed at this hotel. This time we booked a junior suite -we were surprised by the size of the room. Everything is fine-bed, linen, bathroom, work area. I would like more healthy breakfast food and cleaning the sofa in the room from stains. In general, everything is wonderful at the hotel and the staff are very polite and helpful. Thank you.

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Айдар Султанбеков

Level 6 Local Expert

The rooms are clean and cozy. Good cuisine. Friendly staff

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Zhanibek B.

Level 9 Local Expert

The hotel is in the center, good location. Nice staff. Overall a good hotel. It is convenient to hold business meetings in the lobby. Parking is small really

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Татьяна П.

Level 18 Local Expert

The hotel is conveniently located, close to a pedestrian street, close to many cafes and restaurants. The hotel is clean, comfortable room, good work area, large bed. The breakfast is decent, the waiters work well at breakfast, they clean everything at once, there is a lot of space in the restaurant.

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Роман Червов

Level 9 Local Expert

It's a good place. Responsive staff. The rooms are comfortable and clean. Breakfast is a buffet, a set of dishes without fanaticism, but everything you need to eat

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