Maps • Minsk • Data centers

BeCloud

3.7

137 ratings

Closed until Monday

Minsk, Klary Cetkin Street, 24

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Minsk, Klary Cetkin Street, 24

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3.7

137 ratings

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Е.К.

Level 5 Local Expert

at the moment, I've been hanging on the phone for 35 minutes and listening to that my position in the queue is "One". Three days ago, I submitted an application to add an IP address to the trusted list, the status of the application is currently "NEW". That is, it has not even been accepted for work, Karl! I'm calling to find out if there's any life at this office. I created the previous application under the guidance of their employee. I look at it a day later - the request has not been completed. I'm starting to find out - it turns out that the application was created incorrectly. HOW IS THAT???....... It's good that this is the last month of our cooperation.

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Иван

Level 4 Local Expert

It's just terrible. An elementary issue with billing has passed 6 hours during business hours! And another day to transfer funds, although the payment is provided. Calls are being answered, we'll do it soon, and that's it. Don't mess with me!

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Екатерина Цупикова

Level 2 Local Expert

We (a small budget organization) have never felt worse cooperation. High tariffs, lack of help and reasonable advice (in most cases, when contacting by phone, it all came down to either "write a request" or "instructions will be sent to you" - in the absence of a specialist in this field, I would like more technical support (although this part comes down to money), adequate explanations on "how to do this," they throw in the instructions and that's the end of the technical support work. When the deadline for the end of the contract comes, we will say goodbye.

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BeCloud

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32 reviews