Good service and nice people. We bought a coffee machine with delivery from them. The elevator was not working and the courier girl brought the car by herself up the stairs. And when it was time to contact the service center, everything was done quickly, sent to the service, fixed the breakdown and tested the quality of coffee grinding together with us. It was very emotional.

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Виктор Казаченко

Level 4 Local Expert

A heater was purchased at this store. As a result, the adapter to the euro socket (included in the purchase package) burned out and melted my outlet. I gave it back under warranty, where the diagnosis was carried out on the same day(he inserted his other adapter, turned it on and said it was working fine), for which he accused my outlet of needing to buy a normal one with grounding (the house was built in 2016 and reinforced with wiring and, of course, a grounded outlet) and use it. To the fact that the product is not safe and leaving it overnight is simply life-threatening, the answer was the same, use it with pleasure. A refund or exchange for the same but new product was refused. You'll have to go with a claim and then through the court

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hell cat

Level 3 Local Expert

They do not warn by phone in advance that the payment is in cash, they do not want to pay the bank and the client must go and withdraw money from the ATM with a commission. I said on the phone that there is no showroom, I come, the headphones are hanging on the shelf in the showroom. I pay more than their competitors, and here the service is so disgusting, don't buy anything from them.

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28 reviews