5 Element
Directions
Partyzanskaja
167 m
Stancyja mietro Partyzanskaja
147 m
30 reviews
January 3
In addition to the beautiful store in the new shopping center - for which I actually give at least one star, otherwise "0" and even a minus. The delivery of the goods a few days later is at best, the administrator on the issue is openly rude, the seller does not even know how to turn on the purchased device, not to mention tell something about its characteristics or advantages ((( And most importantly, no one gives a damn about your problems that the goods did not arrive on time. And the 5th element website is a separate topic. To log into your personal account via SMS or Viber message (you have to wait more than an hour for the code!!!). I highly do not recommend it!
See original · Русский
3
January 12
I recently visited the Fifth Element store in order to get acquainted with the range of watches and get an adapted consultation. At first, I had positive expectations: I thought I would be able to get useful information and choose the appropriate option. However, I came across a situation that was extremely disappointing to me.
When I approached the consultant and asked him to show me the model of the watch, he replied that he would not open it because he believed that I probably was not going to buy it. Such a boorish attitude came as a real shock to me! It was truly unpleasant for me to hear such a thing. I came for information and a desire to talk about products, rather than face the seller's preconceived opinion.
I expected the staff to be interested in helping clients, rather than being limited by stereotypes. The more I think about it, the more I realize how important it is for a business to be open and responsive. If the store's employees are not ready to show interest in customers and their requests, even if they are just looking at the goods, this jeopardizes the company's reputation.
This attitude does not meet the standards of good service at all. I'm upset and I'm not sure if I'll come back to the Fifth Element again. I hope that the store will draw conclusions from such situations and start paying more attention to its customers.
See original · Русский
2
March 16
I love the 5th element. A good chain of stores! A large selection of products and reasonable prices. I have just bought a vertical vacuum cleaner in the 5th element. There was a lot of choice. The consultants explained everything in detail. I'm sooo happy!!! I recommend it!!! I took the vacuum cleaner in installments. Very convenient!
See original · Русский
1