I'm facing a problem: as soon as priority is acquired, negative reviews immediately appear that are not confirmed by official sources, and 2GIS does not delete them. This violates laws on the protection of business reputation, such as Article 152 of the Civil Code of the Russian Federation and Article 143 of the Civil Code of the Republic of Kazakhstan, as well as laws on information and data protection: Federal Law No. 149-FZ "On Information, Information Technologies and Information Protection", Federal Law No. 152-FZ "On Personal Data" in the Russian Federation and the Law of the Republic of Kazakhstan "On personal data and their protection".
Support for the service is extremely slow, which is especially inconvenient for large advertisers. We cannot effectively host with such a feedback confirmation system, since an account with unjustified negativity leads to financial and reputational losses. The company not only loses the funds paid for the priority placement, but also bears disproportionate reputational risks if the reviews come from unconfirmed sources. Why does the service, declared as a reference book, not protect the interests of advertisers and allow negative information without its legitimate confirmation?
See original · Русский
1
Любовь Топкина Топкина
Level 2 Local Expert
June 3
We would like to express our great gratitude to the head. by the department of Zhanerka Asanovna! For her professionalism and real human qualities - kindness and cordiality. For a long time, she has been helping her former very elderly patient, Goystein Tsila Borisovna, in this way. Even when she is absent from her workplace, she remembers and continues to lead the treatment process! On the eve of the holiday of the Day of the Medical Worker, we would like to congratulate our Zhanerka Asanovna and wish her health, well-being and career growth! I wish we had more such doctors!
See original · Русский
1
Дмитрий Панкратов
Level 3 Local Expert
April 3
2GIS are great guys, they helped, they told me everything. Advertising pays off.