The first disadvantage is a girl who harshly overexcites a dog. Teach employees how to communicate with animals. Yelling and waving your arms is not the best way to contact a dog. The second is an eternally closed store. Today, I waited at the entrance for 10 minutes until they deigned to open, even though it was already past 10:00 on the clock.

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крот

Level 3 Local Expert

Sorry, the store is not open yet at 10.05, what is it called? after that, an indignant woman comes that it is impossible to get to the point normally. okay, it seemed to open, but no, 20 minutes after that, the cash register "hung", could not open the shift... in order to avoid such situations, you need to arrive at work at least half an hour before the opening, and not on the minute (or later). I work in the service sector myself and I have everything ready for the opening, I have never had guests waiting for me at the door after the opening! after I waited for 20+ minutes, I went to put the goods in place and left, so the employee threw the phrase at my back that people couldn't wait, sorry, but how much longer to wait? of course, there are embarrassments, but in order to avoid them, you need to calculate the arrival time, especially if the point is not yours. I ask this company to choose the staff better and not only at this point, judging by the employee's monologue, this is her permanent point. There was a woman named Evgenia on shift. take action, a person incompetently performs his duties, and there is also a lot of indignation when a person does not wait and leaves when his break at work ends.

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MORNING

Level 10 Local Expert

I have known the store and entered it for 8 years, since the appearance of the dog. The assortment is good, the sellers are attentive. but! I had a VIP customer card with a 20% discount. With fairly high prices for goods, it was possible to save a little. And then, without warning, these cards stopped working. I turned to the manager for clarification at a time, and as a result I got a 1% discount!)). It's like throwing a bone to get rid of it. My dogs love this store, and we always went there for sweets, but now I began to prefer the PET store, which is closer to home, and I also have a discount on their card. That's how stores lose regular customers.

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8 reviews