The first disadvantage is a girl who harshly overexcites a dog. Teach employees how to communicate with animals. Yelling and waving your arms is not the best way to contact a dog.
The second is an eternally closed store. Today, I waited at the entrance for 10 minutes until they deigned to open, even though it was already past 10:00 on the clock.
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MORNING
Level 9 Local Expert
April 19, 2023
I have known the store and entered it for 8 years, since the appearance of the dog. The assortment is good, the sellers are attentive. but! I had a VIP customer card with a 20% discount. With fairly high prices for goods, it was possible to save a little. And then, without warning, these cards stopped working. I turned to the manager for clarification at a time, and as a result I got a 1% discount!)). It's like throwing a bone to get rid of it. My dogs love this store, and we always went there for sweets, but now I began to prefer the PET store, which is closer to home, and I also have a discount on their card. That's how stores lose regular customers.
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Ольга К.
Level 3 Local Expert
September 15, 2023
It was not the first time I noticed in the store that large bags of feed were OPEN. Today I made a remark to the seller, I said, like, I don't have time. Do you understand that the feed by weight should be closed from air access?