Ohhhh... Here I am ready to write a book about how we flew with Oman!
We flew from Moscow-Oman-Manila. We flew there with the transfer of the plane in Oman for 8 hours. But we were given a very good hotel and delicious food. But when we flew back, it was a complete n* zdets. We flew for 3 days. In Manila, the plane broke down, we waited at the airport for more than 8 hours, in Oman our plane left and we were given tickets through Cairo, in 3 days and fly for more than a day. I was in shock, screaming and crying there. As a result, the tickets were changed after 5 hours of waiting, the flight the next day was a direct flight to Moscow. We were sent to the hotel to wait for the flight, we have only 5 hours left before departure. In the morning they forgot to call us a transfer, as a result, the hotel helped us out. And again their plane broke down. The delay is again 2 hours, the plane is being changed, and there are fewer seats in it. And our seats are gone now. They offer us to fly in a day. But when we see my sinister face, there was no need for words. They took the others off the plane, and we were put down.
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Антон В
Level 5 Local Expert
March 26
An excellent airline, the service is at an altitude, I flew with a transfer to Bangkok, the planes were not killed , I really liked the kitchen , they are not greedy with drinks, including alcohol, who may be interested, the distance between the seats is not close, with growth
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Надежда Новикова
Level 4 Local Expert
April 14
We were flying with a transfer.Departures are on time.The food on the plane is average, sometimes better, sometimes worse.Different drinks, wine, whiskey, juices... You can watch movies, but in English.
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Анастасия С.
Level 3 Local Expert
December 18, 2023
Disgusting service. The situation is as follows: we arrived at Manila Airport 50 minutes before departure. Registration is usually completed in 40 minutes. We come, and they tell us: "The gates have closed. Go to the main office on the 4th floor." We ran in there with another "lucky guy". Instead of help, they received only: "Sorry, we can't help you in any way. These are the rules. Sit and wait for another 2 hours until the main office in Manila opens and call them." Attention! The plane is standing, people are not allowed on board yet, and we (who were late, as it turned out) were immediately turned around to purchase a new ticket, although there are still 50 minutes before departure! There is no check-in desk for latecomers, no additional payment, NOTHING at ALL. In the office, the word did not help us at all, why they are sitting there is generally unclear. They asked to call the main one: "Go there, I don't know where, but he will tell you the same thing." No one tried to help from the word at all, although in other companies in such a situation the whole airport would have been running after us. The mission didn't seem impossible in 50 minutes, but no one lifted a finger. You can't buy tickets from these office goats, you can't register. We had to wait another 2.5 hours JUST to call the main office. When it was 9 o'clock in the morning, the airport office told us: "Go away and call yourself. We have a break." Although we persuaded the unfortunate woman to call without our participation, since we don't know the language for a moment, she informed us after the call that we need to wait another 25 minutes. The operator from the main office will call her back. However, we will have to wait for a response not for 25 minutes, but 1.5 hours, because they started a break before 10:30. Ironic, isn't it? You wait for one to open, and in parallel with these, the second ones close. As a result, they told me to come tomorrow. Of course, inspired by such a service, we spat on them and had to purchase new tickets from another company. It's just bureaucracy in its purest form. We lost more than $ 1,500 on this, although we had time, but we still didn't get on the plane (with hand luggage)! We will never fly with this terrible company again in our LIVES, and I do not advise you. Oman air has broken through the bottom of the most backward airline in the world
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Юлия Заика
Level 5 Local Expert
February 3
We flew Moscow-Muscat-Colombo there and back. We had a comfortable flight. Departure and arrival on time. The team of onboard guides is super. We have not identified any disadvantages for ourselves.
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Андрей З.
Level 14 Local Expert
January 12
I bought a new suitcase, a plastic protective cover for it, transferred it to the checked baggage Phuket - Moscow, as a result, in Moscow they give me a suitcase without a protective cover, without a wheel, beaten. I am trying to write a complaint, but they show me that the airline is not responsible in such cases and does not accept complaints. Do I have to buy a NEW suitcase for every flight of your airline in order for you to break it??? I do not recommend it!
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Anton
Level 6 Local Expert
October 2, 2023
Great airline. Comfortable seats, delicious food and drinks, no delays, very smooth takeoff and landing. We flew from Moscow to the Maldives.
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Галина Пичко
Level 8 Local Expert
September 29, 2023
We flew Moscow-Colombo and back via Muscat, everything is clear as clockwork, according to schedule, the food is decent, the staff is well-trained, no complaints
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Олег Самойлов
Level 19 Local Expert
October 17, 2023
the planes are old , the food is not delicious , there was a transfer of 3 hours in Muscat , as a result , we sat for 8 hours , were transported from plane to plane , without water, food and apologies .
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Наталья В.
Level 12 Local Expert
November 8, 2023
A good airline.
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Sergey
Level 21 Local Expert
October 2, 2023
Business, worse than the economy of normal companies, the worst of the worst👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎