The call center is working fine. You have made an appointment for a while and you come to the appointment exactly at the appointed time or a little later. When diagnosing, you do not need to walk several times, you can get answers by telegram
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Светлана Strong
Level 2 Local Expert
March 9
We come here every 3 months, for 2 years already.
Today we came back for a checkup after a stroke, and it was terrible 😠
Not only is the ramp narrow, not the size of a wheelchair, but we were always helped by either clinic visitors or passers-by, the staff always just look.
But today, upon arrival, they found that the porch was glazed, there is no separate entrance door from the ramp. Only through the main entrance, a narrow door. Fortunately, 2 men came out and carried a non-walking grandmother in their arms after a stroke, since I can't do it alone for a girl.
And after we entered, a guard appeared and with an impudent grin ordered us to put on shoe covers... which had not been worn before. When asked why they made such an inconvenient entrance, he said that everything was supposedly fine and he would help. Throughout the journey, I transfer Grandma to a wheelchair, which is completely maneuverable and not controllable. The staff just grins at this and says, oh, poor thing …
I ask the administration to create conditions for patients.