Constructive feedback in Russian:
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Dear Dasha UAE brand team,
I would like to share your feedback about my experience of interacting with you as part of the consideration of my candidacy for the position of designer. I hope this will help improve communication processes with future candidates.
Timeline of events:
- January 3, 2025: I have applied for a job.
- January 5: After exchanging WhatsApp messages, I sent a portfolio and information about the experience.
- January 7: I was informed that the data had been transferred to the head, and promised feedback.
- From January 8 to January 21: My requests for deadlines were ignored.
- January 22: I was scheduled for an interview on January 31, but later rescheduled for January 30 without taking into account my employment.
- After the interview (January 30): They promised a response within a week.
- From February to March 19: I was regularly reminded about myself (once every 3-7 days), but I only received requests to "wait". As a result, the contact was blocked (the avatar disappeared, the messages are not being delivered).
Main questions and suggestions:
1. Deadlines. A three-month wait without a clear explanation is contrary to the principles of transparency. Even for non-linear positions, it is important to set realistic deadlines and inform candidates about changes.
2. Communication. Ignoring messages and blocking is disrespectful of a person's time and efforts. A refusal can be formulated briefly and politely — this will preserve the brand's reputation.
3. The reputation of the luxury brand. Luxury is not only about products, but also about a culture of communication. Incorrect attitude towards candidates casts doubt on the values that you declare.
Recommendations:
- Implement a system of automatic notifications about the status of the application.
- Train the HR team to give clear deadlines and feedback, even negative ones.
- Add a final response stage to the process for all candidates in order to close communication ethically.
I believe that you can turn this experience into an opportunity for growth. Thanks for attention.
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Constructive Feedback in English:
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Dear Dasha UAE Team,
I would like to share feedback regarding my experience as a candidate for the Fashion Designer position. I hope this helps improve your communication processes with future applicants.
Timeline of Events:
- January 3, 2025: I applied for the vacancy.
- January 5: After a WhatsApp conversation, I submitted my portfolio and experience details.
- January 7: I was informed that my materials were forwarded to the manager and promised feedback.
- January 8–21: My follow-ups about timelines were ignored.
- January 22: A Zoom interview was scheduled for January 31, but later rescheduled to January 30 without prior consideration of my availability.
- Post-interview (January 30): I was told to expect a response within a week.
- February–March 19: I sent regular reminders (every 3–7 days), receiving only requests to “wait.” Eventually, the contact was blocked (profile picture disappeared, messages undelivered).
Key Concerns & Suggestions:
1. Timelines. A three-month waiting period without clear explanations undermines transparency. Even for non-linear roles, setting realistic deadlines and updating candidates is crucial.
2. Communication. Ignoring messages and blocking candidates shows disrespect for their time. A polite rejection takes minimal effort and protects your brand’s reputation.
3. Luxury Brand Standards. Luxury is not just about products but also about respect. Poor candidate experience contradicts the values you promote.
Recommendations:
- Implement automated status updates for applications.
- Train HR to provide clear timelines and feedback, including rejections.
- Introduce a final response stage to close communication ethically.
I hope this feedback serves as a catalyst for positive change. Thank you for your attention.
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Situation analysis / Analysis:
Such treatment not only harms the brand's reputation, but also demotivates talented specialists. For the luxury segment, where image is important, transparency and respect should be a priority at all stages, including hiring.
Even the standard rejection pattern ("Thank you for your interest, but we chose another candidate") is better than ignoring it. This shows professionalism and caring for people, which directly affects the loyalty of the audience.
This approach damages brand reputation and discourages talent. For a luxury brand, transparency and respect are critical at every stage, including hiring. Even a generic rejection template (“Thank you for your time, but we’ve moved forward with another candidate”) is better than silence. It reflects professionalism and care, which directly impacts audience loyalty.