We had a rest in May 2024. We are gambling travelers. There is something to compare it with.
We do not consider ourselves fussy, we are content with what is necessary. In fairness, I must say that the hotel has a pleasant atmosphere. A cozy, flowered hall. A good menu. Helpful staff. Hair dryer, iron, ironing board and other amenities.
But we had an incident that the inert staff did not solve and nothing was done to smooth out the conflict.
On the day of arrival, we prudently asked when to leave for the beach and back, whether it was necessary to make an appointment. "Everything is OK, come down at 10, at 15.00 back," they told us. As a result, they forgot us, saying that they had to sign up (the same receptionist). Seeing our dissatisfaction, they organized a departure for us. Thanks! But at the appointed hour, they forgot about us again. After waiting for an hour, we took a taxi and paid for it by card.
They agreed with a mistake, but they did not pay the expenses, getting off with promises. And they did nothing to make amends.
Professionalism is assessed not in the daily routine, but just in the resolution of force majeure.
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Andrey Sitkov
Level 7 Local Expert
October 26
It's a pretty good hotel. The rooms are clean, comfortable and spacious. Good quality full board, although somewhat monotonous. But for that kind of money, I didn't find anything else like it in Dubai. One of the disadvantages is the location. There is nothing to do there, it takes an hour to walk to the nearest cultural and gastronomic places, 15-20 minutes to drive
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Саша А.
Level 5 Local Expert
April 25, 2023
The hotel is above all praise! Beautiful and comfortable. The staff has always been Russian-speaking. They are polite, tactful and ready to solve any issue. Tea, coffee, water, towels, etc. were brought on request in 5-10 minutes. Cleaning every day, you can turn on an alert about additional cleaning, will do. The room is huge, with a gorgeous view. Climate control cools quickly, you can adjust it to your preferences. Everything you need in the room is there, a blackboard and iron, hair dryer, hangers, safe, toothpaste, brush, lotion, shampoo, conditioner, cotton pads, sticks, soap, razor, shaving cream, nail file - all this is disposable. There are a lot of sockets, including USB, we took our own adapter, we need it for our plug, maybe there is one at the reception. Breakfast is from 6.30 to 11.00, there is a lot to choose from, something new appeared, the cook cooks eggs separately with additives on request, any coffee/tea is also brought by waiters on request. Dinner from 19.00 to 23.00 in the Italian restaurant at the hotel, every day a choice from one not very large menu soup or salad and hot, for dessert fruit or ice cream. The pool is on the roof of the hotel, open until 20.00, small but cozy, towels are given out, there have always been places. Cocktails can be enjoyed at the bar. There is a shower and toilet. There is a gym, small. Union Metro station is a 10-minute walk away. Cost 7.5 dirhams (35-40 minutes) to the Marina area, to Burj Khalifa - 5 dirhams (15-20 minutes). We bought Silver cards on the subway for 25 dirhams, there were 19 dirhams on the account. Trips are paid at the exit from the subway. The golden market is a 35-minute walk along the embankment.
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Юльчик А.
Level 2 Local Expert
April 29
The best place I've ever been! An incredibly cool hotel, a view from the room, varied food, very friendly staff, a rooftop pool, there is a Russian-speaking staff, which is incredibly pleased. If possible, we will definitely return to this hotel.
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Aleksandr Parshunin
Level 14 Local Expert
March 12
Good afternoon. This is probably the best hotel in Deira. I think he's worth his stars. The service is excellent. They provide everything they need on demand. Clean and beautiful. The rooms are spacious. The bathroom is large with a bathtub and a shower stall. Cleaning every day. Twice a day, they offer to add water, tea and coffee (there is a capsule coffee machine).The rooftop pool, although small (approximately 10*6), is very good. (Depth 1.4) . The breakfast buffet is excellent. The hotel has an Italian restaurant. There are great views from the roof. If you want to have a good rest, I advise you. I liked the hotel. I'll give you a solid five.
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nemec-perec .
Level 15 Local Expert
March 13
A nice hotel with a swimming pool on the top floor, far from the center, 10-15 minutes walk to the metro. Buffet breakfast ,a large assortment ,very tasty pastries 👍
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Ольга Шушунова
Level 6 Local Expert
May 30
A very beautiful hotel inside, the colors are lively, friendly staff, comfortable rooms.
But they do not reach 5 stars (((
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Татьяна В.
Level 4 Local Expert
January 2, 2023
We were at this hotel from December 17 to December 26, 2022. The hotel is very decent. Incredibly friendly, kind, always smiling staff, at least 2 Russian-speaking girls work at the hotel and 1 guy at the reception knows a little Russian (I forgot my name). Cleaning every day, change of towels too. The room is clean, large, floor-to-ceiling Windows around the perimeter. We had a view more of nearby buildings, but we did not change the number, so it was normal. Everything is working properly in the room, there is a good water pressure in the shower and an excellent drain, no stagnation (a frequent problem in Dubai). The breakfasts are standard, there are always a lot of different fruits. Yes, monotony, but my husband and I had enough and there were norms, I don't know what else we need?! The pool is small, but cute enough and a cool view opens from it. To the Union metro station, walk 10 minutes on foot. The taxi always arrives quickly. The Deira district itself is certainly an amateur, but if you need a good hotel for a little money, then this one will be an excellent choice! If this hotel was located in the Marina area, the price tag would be many times higher. So we recommend it 100%
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Ольга Самищенко
Level 14 Local Expert
November 3, 2023
Quite a decent hotel. Beautifully and conveniently located. Rooftop pool. Small, but cool. When it's hot, the pool is better than the sea, because the sea is not refreshing at all.
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Татьяна Ф.
Level 4 Local Expert
May 26, 2023
Nice hotel! Polite staff, Russian speakers! Breakfast for every taste! Special thanks to Kristina! Everyone at the reception is very attentive. Room cleaning on demand. Water, coffee, tea in the room are served without restrictions and on demand!
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Ирина Карташова
Level 8 Local Expert
January 18
A very good hotel, the price and quality match, the staff is very friendly, the breakfast is delicious, the pool is super, overlooking the whole of Dubai!
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Лиля
Level 6 Local Expert
May 9, 2023
When we come to Dubai, we always stay in Deira. So this time we decided to celebrate the pearl wedding anniversary here.Kristina met us at the reception and forgot the name of the young man who made us out, but thank them very much for the reception.The hotel is wonderful, friendly and always smiling all the staff. We lived on the 13th floor with a panoramic view of the bay.The breakfast at the hotel is excellent, buffet style. There is a beautiful view from the rooftop pool. Thank you very much to all the hotel staff for their attention and instant solution of all issues.
Kristina and Tatiana thank you very much!!! We will definitely recommend your hotel.
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инна саланова
Level 4 Local Expert
July 17, 2022
Great hotel, nice, clean, comfortable...responsive smiling staff..delicious breakfasts, a large selection of fruits..the metro station is not far away.there was no transfer to the beach.by taxi to the nearest beach la mamzar 15 min. 25 dirhams...very beautiful beach..20 min to the Emirate of Sharjah 30 dirhams by taxi.special thanks to the hotelier Jihangir, a Russian-speaking Uzbek...he helped us a lot...
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vikki
Level 20 Local Expert
June 23, 2023
The impressions were good. Water and coffee were brought quickly. But there was one soiled bathrobe in the room, and despite the fact that we talked about it to two employees and their promises, it was never replaced and the second one was not added. The room itself is comfortable, the beds are comfortable, the sound insulation is good. The shower didn't work, but the tub with shower solved the issue. This is the first time in Dubai, but this hotel is definitely not worse than the European fives. They didn't ask for a deposit from us.
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Евгений
Level 12 Local Expert
August 21, 2023
A great hotel with very friendly staff, suitable for those who only need an overnight stay! I took it because of the convenient location, for my needs!
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Виталий Тун
Level 24 Local Expert
February 1, 2023
Nice rooms, polite staff, daily cleaning. Located at a distance from the center, but quite close to the metro (St Union)
The breakfasts are great)
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suraoffice@gmail.com
Level 5 Local Expert
August 15, 2022
A great hotel, but far from the beach, they do not carry, although they promised a transfer to the beach. There is a chilled pool on the roof. Deira district, everything is cheap, near the Gold Market, 30 minutes walk along the embankment. The metro is a 15-minute walk away, but at +42 it is critical
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Ренат Лотфуллин
Level 11 Local Expert
May 22, 2023
The hotel is excellent for its money, especially the rooms with a view of the mosque. The pool and rooftop area are also very nice
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Станислав Тюрин
Level 4 Local Expert
October 31, 2022
The hotel is very conveniently located. Excellent staff. The hotel certainly needs renovation. The rooms are tired. The bathroom looks especially strange.
Breakfasts for five stars are a little meager and monotonous
In general, if you get discounts, it's a very good choice. For the full price, in my opinion, not worth it
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Нурутдин А.
Level 4 Local Expert
April 30, 2023
It's all good. I especially wanted to highlight Tatiana at the reception. A very friendly employee.
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Sasha Sarana
Level 8 Local Expert
December 13, 2023
Nice hotel, nice rooms, great breakfast!
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Дмитрий Калайжи
Level 5 Local Expert
September 23
A magnificent hotel!!!
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антон климов
Level 2 Local Expert
April 24, 2023
Excellent hotel, attentive staff. Good cuisine. Daily room cleaning.
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Sasha Shpileva
Level 13 Local Expert
July 12, 2022
I put 4 because of the area, to go to Dubai Marina by taxi is far and expensive.
Out of season, there is no transfer to the beach.
We took accommodation without breakfast, I can't appreciate the kitchen.
Italian restaurant on the ground floor for 3+, the prices are overpriced.
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Анна Зубченко
Level 6 Local Expert
January 16
Fine. But the bathroom is not comfortable.
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Людмила И.
Level 3 Local Expert
April 27, 2023
A good hotel , but the main disadvantage is there is no transfer to the beach , a taxi is expensive , one trip to the beach leaves 80 dirhams