Beltelecom

4.1

254 ratings

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Max Nil

Level 7 Local Expert

Unfortunately, I have to share my extremely negative experience with the Internet service from Beltelecom. Despite the fact that I chose the most expensive tariff, the Internet speed provided through optical fiber leaves much to be desired. Photos are uploaded at a surprisingly slow speed, and unfortunately, there is no need to talk about videos at all — their playback becomes a real challenge, requiring waiting and constant adjustment. This quality of communication not only makes daily online activities difficult, but also causes great inconvenience. In addition, the stability of the connection leaves many questions. Constant interruptions and interruptions make using the Internet extremely uncomfortable. This is especially frustrating in an era when stable network access should be the norm, not the exception. Unfortunately, the situation in our region is aggravated by the fact that Beltelecom has a monopoly on the Internet services market. Attempts to complain about the quality of the service are likely to be futile. The monopoly leaves little chance of improving the situation, and, I admit, it causes real disappointment.

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Ирина Ананенко

Level 3 Local Expert

We have bought goods more than once. I really liked the service provided by Natalia's consultant. They told me everything, prompted me. Thank you very much

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Дима Л.

Level 3 Local Expert

It's just unbearable, the Internet is getting worse and worse every day, it's just becoming impossible to use a browser, and I won't talk much about ping in games, as soon as evening comes, the ping never drops below 250. Thank you, because, in principle, evening is the only time when home Internet is needed. I can't believe that such a large company doesn't have the ability to do this. That's right, there is an opportunity, but why? Pay the money, the main thing is,

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Инкогнито 9700

Level 2 Local Expert

It's a disgusting office The speed of the Internet can annoy even the melancholic. In the evening, a 15-second voice message takes longer to load than it would take to walk to the person you're trying to communicate with, wherever they are. I am generally silent about attempts to watch a movie or cartoon. The boorish operator informed us that they were not responsible for the Wi-Fi connection, but only for the cable connection, that the Wi-Fi was a bonus from the modem manufacturer, and the master would arrive not when it was convenient for us, but as convenient for him. I also tried to suggest that the speed was due to the large number of connected devices. And there are a maximum of three devices using this "benefit" at the same time, and even then, the maximum downloaded one is streaming video, and the remaining two are monitoring social networks, nothing is ever downloaded. Where the load comes from is unclear, as well as it is unclear what to pay the money for. To be fair, I'll say that after the boorish employee, a more adequate and polite one called me back, a dialogue took place with her, and we agreed on a visit from the master, who also turned out to be quite intelligent. But the problem didn't work out in the end, as you need to go and change the modem to a "dual-band" or something like that. But no one knows if they are available there, neither the master nor the operator. As a result, the desire to take all the equipment and refuse their services. But there are no alternatives, because the reviews about other providers in our city are as disgusting as mine about Beltelecom.

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Анна к.

Level 5 Local Expert

Very helpful staff, polite, always prompt and help in choosing the product.

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Тамара Молитвик

Level 7 Local Expert

Real professionals work, they are decent, responsive, and always ready to explain and help. Thank them very much

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олег q

Level 5 Local Expert

It is almost impossible to get through to the specified landline number. At first there are beeps and after a minute the reset(((.I got through only on the fifth attempt.

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Дмитрий Корнилов

Level 7 Local Expert

We quickly concluded an agreement, consulted everywhere

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Сергей

Level 6 Local Expert

If you can't get through to Beltelecom, it's not an organization. I wish I had called to get the surveillance cameras installed, and they said it's fine. I still don't have a very good opinion of them

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Kristy_OK

Level 10 Local Expert

Electronic queue. Music in the background. A children's corner, which was very pleasant. Kids can be occupied with drawing. Responsive and pleasant employees.

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Геннадий

Level 27 Local Expert

Everything was competently explained, helped and told. Thank you very much.

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Ольга Кулинчик

Level 7 Local Expert

The connection is very bad. The Internet is constantly disappearing. When you call tech support, they can't do anything.

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Александр BY

Level 15 Local Expert

For some reason, the user (a simple person) always suffers from monopolies. The service leaves much to be desired. The workers do everything so slowly that you can grow old in the queue, the only thing that saves the situation is that you can sit down....

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Ирина Андреевец

Level 4 Local Expert

What can I say, the staff of the service center can not always answer the questions posed, but there is a place to wait in line,there is a children's corner and a novelty, you can visually see the product that is sold in installments

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Сергей Н.

Level 10 Local Expert

Connecting, disconnecting, and all that. Electronic queue, very convenient. I waited in a comfortable sofa for 15-20 minutes.

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Наталья Водотыка

Level 2 Local Expert

I love our beltelecom. I visited today, thank you for the pleasant service.

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Роман Шалашков

Level 5 Local Expert

The Internet is too slow, they haven't been able to fix it for 2 months, what's going on there???

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бульбаш ц.

Level 2 Local Expert

Terrible service, no organization is just disgusting, I do not recommend it

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Дмитрий Коховец

Level 3 Local Expert

The worst that could be

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Владимир

Level 14 Local Expert

There is practically no Internet, what's the fun of paying for air.

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Дмитрий Куделич

Level 5 Local Expert

you can do Internet norms, I should have 100mb/s, but in fact 20

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Марина С

Level 4 Local Expert

The management of BELTELECOM would be kind enough to give workwear to your employees, or give a patch with a logo on your underpants, otherwise it is not very clear who entered the territory: they thought an alcoholic in underpants, but not... an employee of Beltelecom, to conduct the Internet. The spectacle is not for the faint of heart. The heat is hot, but ...

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Anonymous review

You have to wait in line for a very long time, and if you need to pay for something or pay extra, you make the payment elsewhere, and then you come back and wait in line again.It's time to reconsider and make the payment on the spot

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татьяна терентьева

Level 5 Local Expert

Queues The staff is polite. My question is about the rejection of equipment and a package of services, the telephone connection was completely disconnected, which I warned in advance that the phone should remain working

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Ксения Курбанова

Level 8 Local Expert

The disgusting quality of the services provided. Zala hangs like wi-fi on the phone, and the money in the account melts like water

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Владислав C.

Level 3 Local Expert

Terrible Internet, terrible service, the main presentation stand, about what the state monopoly leads to.

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Евгений

Level 8 Local Expert

Everything was quickly done, issued and connected

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Володя

Level 11 Local Expert

Good Internet, affordable prices

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Татьяна Хаткевич

Level 23 Local Expert

Excellent service,fast,high quality

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Alex Taylor

Level 7 Local Expert

I have been using it for many years and there have been no special problems.

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Dzmitry “Von” M.

Level 5 Local Expert

There is room to grow, but unfortunately it is happening too slowly

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Дарья

Level 4 Local Expert

They will explain and prompt everything perfectly. Today I saw a picture of how the client was just disgustingly communicating with an employee, although everything was clear on the part of the employee. These are the kind of people who write angry reviews both here and in complaint books. I urge you to be kind to others and not take out your unprocessed feelings on others. Shame on that client! Management, take a closer look at which contingent covers their rudeness with your surnames!

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Мадам Вишенка

Level 8 Local Expert

The phone is always busy! It is not possible to get through.

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Анатолий Швая

Level 7 Local Expert

Good service, no comments.

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Вадим

Level 6 Local Expert

How many times have I come across that I, that other relatives, that they come to connect inside the house and are not connected on the street yet.

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алексей г

Level 5 Local Expert

Very good service,polite!!!

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rahmanduL

Level 6 Local Expert

According to the banking system, customer reception is generally fast and high-quality 👍

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Леша Лешик

Level 3 Local Expert

The worst Internet in the Republic of Belarus, no matter how much you call the technical support service, the result is exactly 0, and it doesn't matter how much your Internet tariff costs, even 10 rubles, even 100 rubles!!!! I can't stand this organization

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Ivan Helsing

Level 7 Local Expert

The service is working fine. Not in a hurry. Therefore, you will have to sit in line. The room is spacious and bright. The queue is electronic. The only serious disadvantage is that it is almost impossible to park....

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Ольга Петрукович

Level 7 Local Expert

Weary waiting for our turn.... unsmiling and unfriendly staff.

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Богдан Линкевич

Level 3 Local Expert

There is no worse provider!

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piwib (wipiby)

Level 12 Local Expert

the room is good, the service is good too, but there are no good tariffs, and they tease the local TV, then they add, then they remove, this is a MOCKERY, I can't be sure that tomorrow I will be able to watch what I planned 👿👿👿

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Литвинчук

Level 7 Local Expert

Few employees, long wait

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Дмитрий

Level 8 Local Expert

The quality of service is "lame".

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Александр Кучук

Level 6 Local Expert

There were no problems with this organization, they have been serving it for several years

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Виталина Боровская

Level 7 Local Expert

It is connected by itself ) The network is super!

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Sergei

Level 14 Local Expert

The staff is a bit slow

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Оля 7.

Level 7 Local Expert

At the level of

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Ольга

Level 3 Local Expert

Beltelecom is driving. Let it always be clear!

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Таня Баглей

Level 6 Local Expert

Good job

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Beltelecom

56 reviews