Uzbekistan airways

5.0

676 ratings

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Hard M.

Level 6 Local Expert

I was treated good, workers and staff there are communicative and helpful

Level 13 Local Expert

Very comfortable company

Muxabbatxon Muradova

Level 6 Local Expert

Airways hodim va hodimalari molodci 👍🏼

Shukhrat M.

Level 3 Local Expert

Safe and stable

SARDOR YUSUPOV

Level 10 Local Expert

Parking problem

WTF

Level 11 Local Expert

This is the best airline I've ever flown. They are very sensitive and attentive to each passenger, because of my height I cannot sit in the usual seats, so I buy what I need right away, by the way, not everyone has such a service. I recently made a mistake and took the wrong one, contacted support and they changed me to a place convenient for my 2 meters. Thank you very much, prosperity, health of the company and everyone employees! You are the best. (A tourist from Saint Petersburg)

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Оксана

Level 12 Local Expert

We flew from Tashkent to Moscow. I liked the fact that passengers with children are treated warmly, it starts from boarding the plane. A green corridor has been created, that is, we are passing through first - I think it would be nice for other airlines to do the same! Because , as usual , all queues are hard to stand with children and no one will miss… They gave children's kits on the plane itself and the children had something to do. Then I considered good food a plus- no more walking around with a trolley and an offer to buy, like we do. Everything is included in the price, first they gave juices and water, then dinner, and then coffee and tea. I was satisfied!

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Влад Ким

Level 4 Local Expert

Convenient location. Nice staff. Cleanliness in the surrounding area. Customer service is timely. Beautiful office building. The service is at a high level of service!

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Мартынов Николай

Level 4 Local Expert

Since an error occurs when contacting the site, I leave a complaint here.: On 02/15/2026, I was a passenger on Uzbekistan Airways flight HY 9671 en route Tashkent – Nizhny Novgorod. Due to the closure of Nizhny Novgorod Airport, the flight was redirected to Moscow, Vnukovo Airport. Passengers were without proper service at Vnukovo Airport for about 10 hours — from 21:30 on 02/15/2026 to 07:30 on 02/16/2026. During the entire waiting time, airline representatives did not provide passengers with reliable and timely information. The departure time to Nizhny Novgorod was postponed first every 15-20 minutes, then every hour. No explanation was given to the passengers: 1. Reasons for further delays and estimated departure time; 2. The possibility of exiting the airport; 3. The possibility of baggage collection; 4. The possibility of independent departure to the destination; 5. The procedure for compensation of expenses incurred during the waiting period. According to paragraphs 99-101 of the Federal Aviation Regulations of the Russian Federation "General Rules for air transportation of Passengers, baggage, cargo and passenger service requirements" (approved by Order of the Ministry of Transport of Russia No. 82 dated 06/28/2007), in case of flight delay, flight cancellation due to adverse meteorological conditions, technical and other reasons, changes in the route of transportation, the carrier is obliged to arrange for The following services are provided to passengers at departure and intermediate points: 1. With a delay of more than 2 hours — soft drinks; 2. With a delay of more than 4 hours, hot meals; 3. If there is a delay of more than 8 hours during the daytime (or more than 6 hours at night) — by hotel accommodation. None of the above was provided to the passengers either during their stay at the airport or on the plane from Moscow to Nizhny Novgorod. Thus, I believe that the airline violated the norms of the current legislation of the Russian Federation governing the rights of passengers during flight delays. During the waiting period, I incurred expenses for food and other necessary services, which is confirmed by the available cash receipts. I beg: 1. Provide an official written response to the incident. 2. Explain the reasons for the failure to provide the services provided by law. 3. Reimburse the expenses incurred. 4. Inform the procedure for receiving compensation. Additionally, I would like to inform you that the relevant complaint has been sent to Rospotrebnadzor and the Federal Air Transport Agency to verify the airline's compliance with the requirements of the legislation of the Russian Federation. If there is no response within the time limit prescribed by law, I reserve the right to appeal to the judicial authorities. ETKT: 250295227022202 ETKT: 250295227022302

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Лиля Кудусова

Level 3 Local Expert

We flew on 10/22/2024 flight 613 Tashkent-Moscow.The impressions are the best from the meeting on board to the end of the flight!Special thanks to the pilot Ruslan Dagaev and the Flight Attendants for a comfortable flight and the attention provided on board!Some airlines should learn from you! Good luck and good luck! Thank you 🙏

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Окси

Level 11 Local Expert

I flew to Uzbekistan in August 2024. Very beautiful planes, excellent and polite staff. The interior is very clean and beautiful, and the most I liked about the seats is that there are TVs on each. While I was watching a movie and didn 't notice how we had already arrived . They were well fed and watered .

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Ксения

Level 9 Local Expert

I liked that they called the airline from Bukhara (there were problems with flights on May 9) and a man answered us! It's impossible to even imagine this in Russia, stupid bots have been answering everywhere for a long time, you can't interrogate the operator and questions are not being resolved. But here they picked up the phone and everyone answered. Flight delays were warned in advance (there were delays on all flights to Russia). We flew well, we are satisfied with everything!

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Роза Власова

Level 4 Local Expert

We arrived on 02/08/25 from Phuket to Tashkent in business class. Then we flew to St. Petersburg. We didn't understand what happened, because they met us differently from the way they had sent us a month earlier on the same route: St. Petersburg- Tashkent- Phuket- without any comments. Everything was fine. But this time: 1) They asked to go through the transit zone with everyone, in the order of the general queue; 2) After passing through, we waited a long time for an accompanying person, but we didn't wait. We were offered to walk ourselves to the VIP area 3) on the way to the VIP area, we were stopped, explaining that we could not go there without an escort and offered to go to the common area, not very politely. Something like this. We were very surprised. What's it? The human factor? But it wasn't just one person. Untrained staff? Or is that how it should be? Nevertheless, I would like to express my gratitude to the pilots and flight attendants. They served us politely, culturally and quickly. And the pilots landed the plane very gently! Thank you very much!

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Дмитрий Данильченко

Level 20 Local Expert

I am sure that this is the best airline, incomparably the highest sincere, hospitable and kind attitude towards passengers. The names may change, but I also remember them: Uzbekistan Havo Yullary. By the way, congratulations to this professional team on its 33rd anniversary! Prosperity and stability! Thank you all for your quality work! It's nice and safe to fly with you!

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Мария Корж

Level 7 Local Expert

A very good airline company! Clean planes, delicious food, good crew! Special thanks, they changed my name on the ticket (because I got the name wrong), I wrote to them in the VK group and in just 30 minutes, the problem was solved.

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Кирилл Пугач

Level 13 Local Expert

I bought tickets for a certain type of aircraft. On the day of departure, the plane was replaced with an old steamed one, and the flight was also delayed. The seats on the plane weren't working, and the multimedia system in my seat wasn't working either. The flight attendants are completely incompetent and do not even have a basic understanding of the service, believing that their only duty is to feed. Even my request not to be disturbed until the end of the flight was not fulfilled the first time. I used to fly with this airline a lot, but there is a setback, alas. Not another foot. The update. The plane was also replaced with an old one, it is impossible to register in a human way, they work unprofessionally at the contact center. Horror

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Noza I

Level 8 Local Expert

The last time I flew (2025)The plane was not completely clean! Of the 5 toilets, only 2 were working, which is extremely inconvenient for how many passengers and with children! I bought a separate seat for $50, but despite this, my hand luggage space was occupied by other people. The level of service is not entirely satisfactory!

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Давид

Level 12 Local Expert

The company is completely zero. There is no attitude of representatives towards passengers. The flight was delayed, no one from the airline even went out to the passengers. They called all authorities so that at least someone would come up and explain what was going on , but to no avail. It is not a lordly thing to talk to slaves, I would like to wish to learn to respect passengers. And the whole airline has the same attitude as you have towards your passengers.

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LIUDMILA

Level 7 Local Expert

This is the first time we flew with this airline, he's a real tough guy)))) We watched a movie clip, instead of a boring stewardess in the aisle, they fed us very tasty, we even had to take it with us, we ate too much, we were delayed a little because of the fog, but my sister and I will gladly fly again, thank you!!!

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Эльвира Лизина

Level 6 Local Expert

Awesome Everything is great. The planes are new, modern, and beautiful. The staff is polite and well-mannered. The food is super tasty and plentiful. The pilots are great. Believe me, there is something to compare it with.

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Ольга Опалюк

Level 11 Local Expert

How pleased the airline was. They accept Russian cards, and ticket prices are affordable. During the 3.5-hour flight, tea and water were offered several times, and even a large sandwich with chicken.

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АЛИК

Level 10 Local Expert

I did not expect from the word at all that there is such a gorgeous airline in Uzbekistan. Brand new or almost new Boeing and Airbus planes with great service and delicious food. The flight was from Sochi to Tashkent to New York and back. Everything was top notch.

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Станислав Мосягин

Level 14 Local Expert

It looks very clean, cultured and strict. Excellent staff, polite and helpful. Convenient location, but parking your car will be problematic. Park in the parking lot near the Basket market on Sadyk Azimov Street, there is an hour for free.

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les8777

Level 14 Local Expert

We boarded the plane and announced it for technical reasons . We are delayed for as long as no one has said without a clue .. We've been waiting for 2.5 hours.. It's not clear exactly yet.. Everyone got off the plane and we are waiting in the waiting room.. At least they gave the people some water to drink.. The delay is their fault ... That 's what happens ..Flight ✈️ flight 613 Tashkent Moscow Vnukovo 05/25/25 departure 17:00

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Елена Ионкина

Level 12 Local Expert

A wonderful national airline! Nice and clean planes. Excellent food. Excellent service.

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Natalia Zhukova

Level 8 Local Expert

Previously, these airlines were better, they flew from Moscow at 23:00 and from Tashkent at 19:20, the planes were always new, now very old planes have been flying since May 2025, even in business the seats did not unfold, I can't imagine what was in the economy (.

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Владимир Соколов

Level 5 Local Expert

One of the best airlines! Excellent service, excellent food, creative approach to everything on board the aircraft, very good liners.

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Руслан Машков

Level 27 Local Expert

It's a good airline. The planes are comfortable and not cramped. Polite staff. Delicious food. Have a nice time in flight.

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Гулрух Каххарова

Level 6 Local Expert

The best airline of all time. The service is at the best level. There is no need to talk about the quality of flights. The sides are very comfortable. The food is always delicious and fresh. The flights are all on schedule. I have great respect for our AIRLINE. I wish them always clear skies, flying weather, good luck and prosperity. 🥰

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Анастасия Черниговская

Level 14 Local Expert

I liked it! The service on the plane is great, the flight attendants served drinks and food from takeoff to landing) Super!

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Ашот.

Level 13 Local Expert

Excellent airline, the pilots and flight attendants are very attentive. It's always a pleasure to fly with this company

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Леди Баг🤪

Level 16 Local Expert

It was my favorite airline, but years later everything was ruined ((now it's not NAC, but AO....and that changes everything! The service is terrible, they added some express trains to Moscow, without hot food and drinks, without wifi, for 4-5 hours of flight one sandwich and a glass of water (tea) and that's it!!!!

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Azamat Nurmatov

Level 19 Local Expert

Cool location of the main aviation building of Uzbekistan. But the problem of parking spaces does not paint this building.

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Farna Zangieva

Level 17 Local Expert

The company is getting better now. New flight attendants and flight attendants. Everyone is beautiful and polite.

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Лариса Котукова

Level 9 Local Expert

One of the best airlines today!!!New planes.Special respect to the pilots!Professionals of the highest category!!! The service on board is excellent!The food is at a high level!Whenever possible, I always choose this airline!

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Мария Дружинина

Level 9 Local Expert

Very good airline service! Comfortable flight, delicious food on board, friendly flight attendants.

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Сергей Токунов

Level 7 Local Expert

Everything is at a good level, as always! There is nothing to add! The ticket prices are a bit high. The sports equipment (skis) was almost counted at an increased rate. It is necessary to additionally instruct the staff at the registration sites, both in Tashkent and in Tbilisi! But in general, everything is fine!

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Кирилл Володин

Level 10 Local Expert

Pleasantly surprised. Slippers, a blanket, food. Friendly flight attendants. Departure on time. What else is needed??

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Вечеслав

Level 19 Local Expert

An interesting discount story Says 20% discount!!! I purchase 2 air tickets on the Tashkent-Novosibirsk route, the ticket price is 33,253, I introduce a discount, the price changes by 32,754 rubles, that is, 500 rubles, that is 1.5%, and where are the rest 18.5. How can you believe it later. Even discounts of 500 rubles and then for one ticket. There is support in the Uzairways.online chat, I asked a question and complete silence. That's all. That's an interesting attitude. I wish I could be wrong!

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Level 10 Local Expert

Professionals in their field. The management has a very developed business competence

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Игорь Леонович

Level 22 Local Expert

Excellent airline, excellent planes and on-board service. I recommend

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Bahodir R.

Level 4 Local Expert

We arrived at the ticket office to change the ticket. It was June 24, 2024. We were with a one-year-old child. They took a number. We went to the cash register #16. The woman was sitting and picking at her phone. She turned us down with words, "there are a lot of free cash registers, go look for another one. We went to the cashier #1. Solving our question, 3 employees changed. No longer because of ignorance of their work. The woman from the ticket office #3 started being rude and saying things that hurt the honor of our country and that we should not come to Uzbekistan. It is a pity that we have to deal with such people

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Мафтуна Хидиркулова

Level 8 Local Expert

ADVANTAGES: punctuality DISADVANTAGES: old planes, uncomfortable, rudeness of flight attendants Not so long ago, I had a business trip to the glorious city of Tashkent. The fastest and easiest way to get there from St. Petersburg was offered by Uzbekistan Airways, aka Uzbekistan Airlines. I had never flown with this airline before, and I didn't know what to expect at all. It all started so-so - I spent an hour trying to figure out where the electronic check-in was and wondering when I managed to get so stupid so abruptly. Everything turned out to be simple - she is not there, keep in mind and do not waste time. On the positive side, it is possible to pre-select a seat on the plane, this can be done online, but this option closes exactly 24 hours before departure. There are both paid and free places. The way "there" took place on a sooooo old plane, the sensations were not the best. Separately, I was "pleased" by the complete lack of space under the front seat - I just couldn't put my backpack there (this has never happened to me). As a result, I somehow stuffed the backpack, but the flight took place in the "rest your knees on your chin" position. There was some kind of chaos and mess in the cabin the whole flight, but I don't know how much you can blame the airline for this. We were fed normally (a lot of food!!!). We flew, in general, gently, for which many thanks, because after all, food and service are in second place. The way back also started with a surprise - the airline staff came up with the idea to close the check-in an hour, and not forty minutes before departure, as prescribed in the rules, so we barely made it. The plane was better, newer and with an on-board entertainment system, the food was disgusting (please, please, canned pineapples do not add up with sausage), the flight attendants were openly rude, raised their voices at people, etc. We flew, however, again gently and calmly. The summary here is that you should not expect any super discomfort (and just comfort) from Uzbek Airlines, but they cope with the task of "getting from point a to point b". Year of visit: 2019

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66093 Азамат

Level 6 Local Expert

The prices are expensive for obvious reasons, as the service is good. But significantly cheaper tickets compared to private companies.

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Антон Осипов

Level 8 Local Expert

Large, cool hall,13 ticket offices, fast service.

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Галина Ураганова

Level 5 Local Expert

Great company. Compared to other airlines, the service is at the highest level. I recommend flying with the company's aircraft

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Абдурашид Адилханович

Level 7 Local Expert

Order, cleanliness, beauty, high standard in all respects.

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Галина Н.

Level 8 Local Expert

We try to fly only on Uzbek airlines.Everything is at an excellent level.Pilots are generally out of competition.(there is someone and something to compare with, both the planes themselves and the service.)

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Yodgor Khodji

Level 9 Local Expert

Great location, clean, good staff.

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Людмила Март

Level 17 Local Expert

One of the best airlines, with high flight reliability, comfortable planes, polite staff, delicious food on board.

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Uzbekistan airways

141 review