They've gone downhill. I ordered the product, received an SMS that the product had arrived, looked at the status in my personal account - ready for delivery. I stood in line for 30 minutes, but as a result, the product did not arrive. They say that's how our program works. Before that, I ordered home delivery, and it was also delayed for a week. Be careful, when ordering the product, it is not a fact that it will arrive and not a fact that it will be on time. They can cancel and change the price. It's a terrible office, I don't recommend it!

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Valia Koteneva

Level 7 Local Expert

There is only one convenience, the location! I picked up the order, the counter worker behaved very rudely, did not say hello, did not ask if I would pick up all the goods, just threw them on the counter, muttered about 3 days for a refund and that's it! The second time, the picture is similar, rudeness and rudeness.... If you don't like working in the service industry, don't go! I understand it's not an easy job, everyone has bad days, but these are your problems, not the problems of the clients! Disappointed!

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Аньчоус

Level 5 Local Expert

Good afternoon! Initially, I thought not to give 1 star for the service, I thought it was just my imagination or the guy at the pick-up point was in a bad mood today, but after reading the reviews, I realized that the staff at this point had such a thing. I had unpleasant impressions from the visit, because the young man on the issue was rude, clearly dissatisfied with his work and openly argued with me, making a fool of me. I received an SMS about the receipt of the product, which contained a short code for receiving the order. I give the code, and they tell me that I need a long 9-digit order number. I ask, why did they send me such a short code? To which they begin to argue with me and prove that this is an order confirmation code or a payment code (although an SMS message is open in front of me, which clearly states - to receive the order) I understand that these are small things, but it's unpleasant when they immediately make a fool of you and argue for your own money. I've used your store very rarely, and I certainly won't now.

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21vek.by

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19 reviews