Good afternoon, I want to address the management of MTS communications how your operators pay attention to customers.If a client leaves a request or complaint , it means for a reason, but what the operators do , they just close it and no one looks at it, I found out after the employee called , I wrote to transfer the number to another operator and I got a call, I asked a question , it turned out that my applications were simply closed, but not transferred.I want to draw attention to why operators do this and why there is nothing other operators don't have such a wonderful way to keep it up and the management doesn't care about it.
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Мария Ахметова
Level 6 Local Expert
September 19
We bought a sim card as visitors for an increased fee. The Internet was needed for orientation and work. We bought, installed, and distributed the Internet on a working laptop. After some time, an SMS message arrives that your 100 MB for distribution has run out, then pay. Thanks for the warning at the time of purchase. As a result, it's just an unnecessary SIM card. Next time, please warn us about such nuances, otherwise we visitors are already used to the fact that there may be a limit on distribution in the capitals
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Aleks
Level 2 Local Expert
October 24
Unlimited Max for 39.90 per month is 1.33 per day. Unlimited traffic for smartphone and tablet with no speed limits. As I recently bought a new phone, I had to download a couple of resources for games. And what did it turn out? After 100 GB, the speed was limited to 5-7 Mbit/sec. I advise you to think about whether to use MTS services.