The impressions are very ambivalent, I applied for a passport replacement with an ID card, because of the large queues, confusion arises, despite the electronic queue, while the id card itself was made quite quickly
The ticket machine often runs out of paper, which leads to live queues
When submitting and receiving a foreign passport, they ask a lot of strange questions, from marital status to which country they are going to and why, while absolutely not following the queue, which makes the last electronic turn into a mess where everyone tries to get ahead
The cornered one was done for a week, then I went to pick it up for another week, since there was constantly no light / Internet / I'm not ready yet
See original · Русский
1
К К
Level 3 Local Expert
September 18
Nothing changes at all, many employees are rude. I was faced with the fact that they gave incorrect information, created problems. And today we came to make a foreign passport for a child, there was no paper in the machine for issuing numbers (please note, already in the morning!!). We reached the office, there were 2 people in front of us. We waited for our turn and went in. The employee looked at him from head to toe with a dissatisfied look, began to rudely ask whose turn it was. He was not satisfied with my answer that it was ours. He asked twice more in a raised tone. It's a disgrace!
See original · Русский
Амир Хаджибаев
Level 3 Local Expert
November 22, 2023
A terrible attitude towards teenagers who came to receive an Id card , employees do not communicate competently and do not give full information, thereby forcing them to come every day , and every new day they discover a new problem that parents have to deal with , some communicate as with their Kents , inserting inappropriate questions into the conversation, some in the queue in general, they come in despite the queue (as to their own hut)
See original · Русский
6
Сайёра Туляганова
Level 11 Local Expert
October 8
The service is very cool 👍👍👍
See original · Русский
julien.zenit
Level 5 Local Expert
November 1, 2021
Делал там загранпаспорт. Очередь по электронным талонам движется очень быстро. Грамотные сотрудники, которые очень профессионально выполняют свою работу. Хочу выразить огромную благодарность всем сотрудникам. Спасибо!!!
3
3
Виктор К.
Level 10 Local Expert
September 20, 2022
Самый лучший РОВД, отличные вежливые сотрудники. Огромная благодарность за вашу работу
5
2
Denis Vasilev
Level 7 Local Expert
November 2, 2020
очень круто и удобно всё наладили...очередей почти нет, всё чётко, быстро и вежливо! спасибо, так держать!
5
1
Illarion Han
Level 9 Local Expert
February 15, 2023
Образцовый Паспортный стол нашей столицы!
2
1
Dilyaver Bakkal
Level 5 Local Expert
October 25, 2022
Все быстро и по факту , оформили -зарегистрировали
1
Алиса Хохлова
Level 10 Local Expert
August 6, 2021
Трубки не берут, база никогда не работает, сотрудники не могут объяснить, как оплатить пошлину за загранпаспорт.
5
2
Никита Р.
Level 3 Local Expert
May 2, 2023
Просто бросают трубки, когда слышат русскую речь
1
Татьяна Лукшина
Level 13 Local Expert
December 29, 2019
Очень быстро! Вежливо и доброжелательно! Без очередей! Вот бы везде так....
3
2
Оленка Засорина
Level 4 Local Expert
October 5, 2022
Самые лучшие!
1
Анжелика Когай
Level 3 Local Expert
November 14, 2018
Трубки не берут, звонила на все номера, ни узнать до скольки работают, либо еще какую то информацию не возможно! Ужасное отношение! Для чего тогда им поставили телефоны, столько номеров и ни Один не поднял!!
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мария н.
Level 7 Local Expert
March 23, 2020
Нормальный персонал понятливые люди там работают начальники к вообще супе