Overall, it's not a bad store. Promotions for various products are held periodically. There is a sufficient choice of different product groups for children (clothes, shoes, food, toys. BUT ONE UNPLEASANT SITUATION CAME OUT (it happened in Gomel, the DetMir store in the SECRET shopping center). On the occasion of the 5=3 campaign, 5 toys were selected in honor of Children's Day. When paying, the cashier clarified whether the promotion was successful for the purchased items. An affirmative answer was received from the cashier, and we paid the check. Further, when checking the receipt, it turned out that 2 out of 5 items were not considered for the promotion. Then, when the same cashier asked us how it happened, the answer was that she was distracted, and therefore she answered in the affirmative, although no one was distracting her at the checkout at the time of payment.

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тимур

Level 3 Local Expert

10/14/2025 Yesterday I visited the store in the "Secret". I chose the models of jackets for the child on the website in advance, looked at their availability and went after school. In fact, there is only one model hanging in the hall, there are NO sellers in the hall. I went to the cashier's desk to ask about the sellers in the hall. The answer is that I can't leave the cash register, the seller is coming now. It was 35 minutes now. When SHE appeared, she took her place at the computer and did not go anywhere. Administration-where is it good for? What kind of attitude?

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Oksana Oksana

Level 7 Local Expert

We wanted to buy autumn jackets for our children, I went into the application and it shows that the choice is good. Let's go there, as a result, there is only one jacket hanging in the hall. I approached the seller to clarify the moment that the product was in stock, but we could not find it. The answer is simple, name the product code They will bring you from the warehouse, I have two children of different sizes, different shapes, you need to choose both in color and size, that is, it's not one jacket I need to choose. But it's difficult for them to find the right ones, name two codes, they will bring you a jacket, only one of the two selected was found, the size did not fit, but they did not offer another option as a substitute. If your sales drop, know how your store works with customers.

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139 reviews