The boorish behavior of the cashier, arriving at the exchange office at 6.30 pm on the second floor, stood in line for 50 minutes. Technical break from 19.00 to 19.15. At 19.20 the employee closed and left! For what I said, I have a break. Go to the first floor. The whole queue went down to the first floor and there was also the same time! As a result, I spent 1.5 hours to change 50 dollars. Please set up the work of the ticket offices. And teach employees not to be rude.

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Вадим Зайцев

Level 5 Local Expert

They are deceiving people! The most terrible place! To understand: I bought dollar bills from them, some of which I came to exchange with them a month later, to which they answer: we cannot change them, since they have a stamp of more than 2 centimeters. Are you people out of your mind!? How do you sell a currency that you don't even accept yourself!? Scammers!!!

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Владислав Холодов

Level 4 Local Expert

On August 1, 2025, at 18:25, he took a queue behind the girl and waited for her to be served After the girl was served at 18:29, the cashier silently closed the roller shutter in front of her We are talking about the cash register on the 1st floor near the KFS I ask the management to take action.

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Belaruski Narodny Bank

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