Terrible service and a terrible cashier who was too lazy to make an exchange! Where has it been seen to make an exchange of goods with an additional payment of 12 thousand tenge???
The administrator did not even solve the problem and the cashier was just too lazy to make an exchange! She also talked so rudely,
In parallel, when exchanging goods, I wanted to make another purchase for 37 thousand tenge in total, I basically bought nothing. I'd better go to Monami and buy everything I need there in the best conditions! And I advise you to have restraint and the ability not to boil over when talking to clients. I am such a calm person that I sent her a question and without getting an answer, I realized that she was just too lazy, I replied I would just throw away your product purchased from you, but I would not make an additional payment!
Then they brazenly ask if you will buy these new purchases, of course I answered No and left, I'm sorry I didn't hear any clear explanations! In short, it 's not a terrible store , but a cashier! I hope you'll read it someday and be ashamed of yourself. That she just didn't do her job, but spoiled the mood of the person! Good luck with your work and be stuck for a long time!
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Жания Р.
Level 5 Local Expert
September 21
Disgusting service
I came to buy a cream, described my problems (dry, thin and sensitive facial skin). The only thing that was offered was a clinic cream with alcohol for 40k. When I asked for an alternative, I was offered a cream for 1,500. In such a huge store, where many different brands were given a choice of 2 options.
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Милуш Рудзинский
Level 4 Local Expert
June 21
The store employees are great, thanks to them. I recommend.