Minsk, Kulman Street, 3Отдельный вход с улицы, на углу здания.Возле шлагбаума
TopShoes.by
Directions
Ploshcha Jakuba Kolasa
490 m
Darashevicha
420 m
23 reviews
October 15
I want to express my deep gratitude to topshoes.Thank you for the excellent service and a wide selection of shoes!
I would especially like to note the professionalism and attentiveness of the store's staff. The guys try very hard, they are always ready to help with the choice, answer all questions and make the purchase as pleasant as possible. I recommend it!
See original · Русский
December 20, 2023
It's a pity I didn't read the live reviews of real people before buying shoes here. This is not about those reviews that write to themselves with aesthetic photos of new shoes in their own store. I bought two pairs from these shoemakers and was surprised at the perfection of their professionalism. I don't know what kind of newt this skin is made of, but it burst in the places of bends after a week of wear. Inside the white shoes, there is red leather in the toe area and it is logical that white or any light socks become disposable. In black shoes, the same joke, only white, brilliant! The skin inside the heel was worn off after a month and it was not possible to wear them. Arriving a year later without the purpose of receiving compensation or free repairs. The confused employee could not give a clear answer about the repair (at my expense) and offered a call to the owner. In the conversation, I heard the same defense position as from the employee - they say there has never been such a thing and here it is again. Shoelace rings were painted a month later, and then the laces.
Of the advantages, only the appearance of the shoes attracts attention. I repeat - the purpose of the visit was sincere feedback about the quality, so that we could work on the mistakes. Unfortunately, I was not heard in the process of working out objections and was shown on the map of the verified guys to whom you can contact about repairs. Where I certainly did not go, since the credit of trust was exhausted.
Nothing but speculation and excuses is indicated in your answer. Judgments about what conclusions I have drawn and the subsequent response indicate a clear unwillingness to accept feedback. Moreover, the conclusions about the health of my legs indicate a low level of responsibility for my product, since my doctor will not agree with you and you cannot know this, only assume. Reasoning in this way, you can blame the damaged roads for the poor quality of shoes, and the wear resistance is not the right size. You did not hear my appeal personally, and you are not listening now.
When contacting me, I sincerely wanted to share the low quality of the product, in order to further work on errors, not exactly reasoning about cause and effect and proceedings. But if you have expressed such a desire, I will try again to be clear. You didn't need top-class specialists to repair your shoes for an unreasonable price. A local craftsman completed it for 20 rubles. using materials of better quality than the original. It is a pity that, defending yourself, you do not take into account the facts of the actual use of your product. My appeal was due precisely to the fact that shoes quickly become unusable and their appearance deteriorates. This is not the last pair of shoes that were worn daily, for this reason it is not possible to verify its quality in 14 days. The second pair came to replace me and in it I came with feedback, to show by example what happened to the previous one and point out the shortcomings of the current one. The photo shows a month of socks and an indicator of the quality of a new pair that has been waiting for its time to operate, and not a deformity of the foot and your expert opinion.
Regarding the multicolored scraps of material for the inner, front part of the shoes, you also decided not to mention. The lining in black shoes is WHITE, in white it is RED. Thank you for your attention and honest feedback!
See original · Русский
October 27
Great store, nice atmosphere!
The quality is top notch, as is the customer support.
See original · Русский
