The review is not so much about the agency as about the realtor from this agency. Perhaps he did not conduct the transaction as an agent of the Floors, because he came to him from YouTube. However, I do not think that the approach of the work is different, because the agent assured that no one would scold him in Dubai for his approach to work. It's about Alexander Rodionov.
I bought an object with him, because on YouTube (let's go to Dubai channel) I hooked him with sound thoughts. At the selection stage, there was already a noticeable bias towards projects where commissions are higher, but there are no complaints here, the final choice is mine, my head is on my shoulders. The review refers to an approach to work where Alexander does not disdain lying (or simply does not know anything and faced everything for the first time). + violates the obligations assumed, and after receiving a commission on all issues, you will have to run after a realtor.
Incompetence/lies in the transaction process:
1) The SPA from the developer was absolutely inadequate, but Alexander did not try to read and understand it. To all my questions, he said that everyone has the same SPA in Dubai, so no one will edit it and it should be signed like this! At the same time, there were absurd points in the editorial office, which the developer eventually removed / corrected. But I talked about it with the developer myself, and Alexander only hurried that it was okay, it was necessary to sign as is and already “yesterday”
2) Offered to make payments before deadlines and deadlines, despite the delay of the developer (again, from the fact that he did not read the SPA and did not try to delve into the real obligations under the contract)
3) When asked about the expected date of the handover (the developer was a little late and ignored in the mail), he sent me a video from the lobby of the building. Nice)
4) I almost burned the EOI for the second object, here if not for the loyalty of the developer and my signals that the object did not fit the specified criteria (there was a clear price and 1br + study), only then they wrote an application for a refund, with comments that tomorrow it would be impossible, because the developer I would have distributed the usual 1br unit and it would have been impossible to refuse. However, as a result, EOI took it and contributed it to another developer, for which I add 1 star. But I think if he had burned down, the bribes from him would have been smooth, the rhetoric was already appropriate in the correspondence.
Renunciation of obligations:
The main thing that prompted me to write this opus was the final payment. Even before making a deposit, I asked if Alexander would bring the further stages to completion, and what it would cost me. In response, I received that everything would be remote and free for me (the tenant would pay the rental fee). However, when they began to negotiate for the final 80%, Alexander offered to use his exchanger at an unfavorable rate (the first usdt-aed exchanges corresponded to the bestchange rate, there was no catch). When I said that a courier from my exchanger would arrive, Alexander started asking for 300 dirhams, and then generally refused to participate in depositing money into the cash register, because his wife advised him so!
It did not work out to return Alexander Rodionov, an agent of the Floors Dubai agency, to the agreements, he simply stopped responding to TG, it did not work out the first time. In the phone conversation, there was absolute nonsense about his wife, absurd metaphors about sex without protection, that no one would condemn him anyway for this exit from the process at the final stage and the offer to fly to Dubai to pay on the penultimate day on his own. As a result, he gave me the contact of the developer's manager and organized all this through a normal exchanger and friends, but I do not accept deception.
As a result, I do not advise you to contact him. This is not a realtor, but a businessman from the new wave of emigration to Dubai. He does not know the market and legislation, but sells well at the first stage, then the divorce will begin through the left exchange rates / surcharges for his services and trips somewhere (this is after 5% commission), and it will be faster to get answers from sluggish developers than from him.
p.s. if the Floors need excerpts from the correspondence to recertify the manager, Alexander will give you a contact. I saved all the screenshots, otherwise he tried to move out, that he does not remember the obligations, and there is no access to the old telegram. If this is really the standard of work of your managers, then it's a pity.
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Гузаль Гузаль
Level 3 Local Expert
July 24, 2023
We have been wanting to buy real estate in Dubai for a long time! They thought it was impossible because of many obstacles: ignorance of the language, the specifics of the real estate market, etc. We were pleasantly surprised that the company "Floors" has a branch in Dubai! Thanks to the successful cooperation earlier, we turned to them again. And we were not mistaken! We met Agent Liliana Koshkina! Our communication was remote, Liliana explained to us in great detail about all the nuances of the real estate market, patiently answered all our numerous questions. Responsiveness, openness, professionalism in their work, knowledge of the specifics of the city's development, assistance in choosing a location and a developer, solving many issues helped to navigate through several such online meetings and make a choice in a short time. As a result, our cooperation was marked by the successful purchase of an apartment! We thank Liliana for her excellent work, we wish her career growth and successful deals! We wish the company "Floors" prosperity!!! We recommend and hope for further cooperation!!!
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Анастасия Касимова
Level 2 Local Expert
August 1, 2023
I wanted to thank Khurshid!
The hospitable welcome from his side was felt every step of our way, from the first meeting to the last day!
With great professionalism, he helped us find an apartment in Dubai.
All our not small requests were taken into account on his part. Past the clear selection of an apartment, friendly relations remained-which is not a little important.
Now I will recommend the company Floors to everyone, and in particular Khurshida!
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Мария Шарова
Level 3 Local Expert
February 9, 2023
I express my great gratitude to the real estate agent Olga Kantaria and the agency Floors, for excellent work, for patience, honesty, responsiveness and high professionalism. Olga remotely helped to find the right option and conducted the transaction! Thanks to Olga for her sensitive approach, responsibility, and attentiveness. Olga is a true professional, treats her work with responsibility and love. Our family is very grateful to Olga for being our agent. I recommend the agency Floors to everyone!
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Tatyana M.
Level 3 Local Expert
February 8, 2023
I want to say a huge thank you to the company and a special thanks to Emin, an employee in Dubai. A terrific competent specialist, will help in any matter. At all stages of buying an apartment, Emin explained everything and told in detail about literally every step. I am very glad to cooperate with such a professional in my field. I wish you success and prosperity! Thanks!
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Марина А.
Level 10 Local Expert
October 8
A very weak broker. My request was completely misunderstood or did not want to understand. I sent a selection, apparently from what happened. Maybe, of course, they didn't want to waste time and sent what they had. As a result, we agreed to a meeting, we sent a reminder, I come - no one. I'm calling - oh, your broker is late. I waited 20 minutes and left. I'm sorry, of course, but I think such people should arrive on time for such meetings. It's a pity that they treated me like that.
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петр красильников
Level 8 Local Expert
October 6, 2023
The company uses spam calls in its advertising campaign. I personally have repeatedly asked their employees to stop calling me, but the calls keep coming. I think that if companies use spam calls, they basically don't care that they invade people's personal space, distracting them. I consider this attitude to people unacceptable and as a result I give you 1 star.
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Мистер S.
Level 5 Local Expert
March 3, 2023
I would like to thank the agency Floors and the best realtor Dmitry Kvitko for their help in finding real estate in Dubai. We offered many options for objects under construction, organized 2 Times a transfer from our remote hotel! As a result, we made a deal and signed a contract with installment payment, now we are waiting for the delivery of our house in a great area!!!
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София. Ф
Level 2 Local Expert
October 4
Unfortunately, communication with me was at a low level, 3 days have passed since my call, and no one has sent me a selection of objects. And then the message came - did you get acquainted? To my answer, if they didn't send me anything, they started to blame me for the excuses that the broker got sick and didn't pass on my request. After she asked not to contact me , they started flooding me with spam calls , and even my number was leaked to other companies .
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Ilia Sedoy
Level 2 Local Expert
February 22, 2023
In January 2023, I applied to Floors in Dubai for help in choosing an apartment. Acquisition objectives: saving funds and leasing. Alexander Rodionov worked with my application, who has up-to-date information about ready-made and under construction objects in any of the locations of Dubai, the prospects for the development of the city and its individual districts, infrastructure features (bug equipment, parking lots, roads, shops, social objects). I would like to note that Alexander comprehensively assesses construction and related risks, such as the reputation of the developer, the construction and finishing materials used, the procedure for providing utilities, and other aspects affecting the operation of housing. In addition, which is important now for Russians in the conditions of increasing restrictions, Alexander is ready to assist in the guaranteed delivery of the buyer's payment to the developer. In my case, the result was the selection and purchase of apartment 1bd in a short time. I express my gratitude to Alexander and the Floors Dubai team for their work. As a wish - not to be limited to Dubai and extend the activities to the rest of the Emirates.
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Шамиль Магомедов
Level 2 Local Expert
January 27, 2023
Hello, I would like to say a huge thank you to your Real Estate specialist in Dubai, very responsibly approached the selection of exactly what I wanted, prompted and helped with the choice, it's very nice to deal with a person who knows his job, Kantaria Olga Borisovna, you recommend to everyone and your friends, good luck to everyone in search of real estate
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эльвира т.
Level 5 Local Expert
March 9, 2023
My great gratitude to Alexander Rodionov for the competent and prompt support of the transaction.The very moment when you realize that without such a professional, buying an apartment is not possible.Among the many realtors offering services, I entrusted Alexander, explained clearly and clearly.I will definitely recommend it.
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Саид А.
Level 2 Local Expert
February 7, 2023
I want to express my gratitude to the employee of "floors" in Dubai. Imin, in the selection of real estate and the conduct of the transaction.
And a competent approach to the process.I recommend it.
And also a special thanks to the Employee of the floors from Moscow (Arslan Akhmedov)
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ирина п.
Level 3 Local Expert
February 5, 2023
We applied to the agency "Floors" to search for real estate in Dubai.
The choice of the agency was dictated by the successful experience of interaction. We were offered two options suitable for our request. One of which was selected. We would like to express our gratitude to the realtor Alexander, for the professional support of the contract with the Developer company.
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Елена Борисова
Level 2 Local Expert
February 10, 2023
I want to express my gratitude to agent Olga Kantaria, agency Floors, in the purchase and design of the apartment. He takes a very responsible approach to his business. I was there until the end of the deal. Thank you very much!!!
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Татьяна Старостина
Level 2 Local Expert
February 12, 2023
We have been planning to buy real estate in Dubai for a long time, but we could not decide, fearing to run into an unscrupulous agent, and only on the recommendation of Alexander Rodionov to the agency Floors, our dream was realized, and remotely.We would like to thank Alexander for his professionalism and human qualities.
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Марина Харитонова
Level 11 Local Expert
August 14, 2023
Great company. They will explain everything, tell everything and help. The most amazing thing is that they don't just want to sell you something as soon as possible, but they will help you with the choice. since they know all the specifics of the city's development, and many other nuances. Thanks!
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Георгий Друк
Level 2 Local Expert
October 18
the company sucks, I don't recommend it, they ruined my whole mood after the meeting at the zoo