Disappointing Experience with greatdubai.com
I had an extremely unpleasant experience with greatdubai.com. Their team and drivers were highly unprofessional. The car delivery was delayed by an unacceptable 1 hour and 30 minutes. When requested to wait a mere 20-30 minutes for our driver, the response was outright rude. The driver refused to wait even for 5 minutes, exhibiting a complete lack of professionalism and respect for customers. This attitude extended to their customer service as well; my attempt to file a complaint was met with similar rudeness. I strongly advise against renting from greatdubai.com. Additionally, their driver threatened us regarding holding onto our driver's license, raising serious concerns about personal data security and customer treatment. This company urgently needs to train its team in customer relations and respect for client privacy.