Terrible service and customer orientation. The woman responds rudely and is rude. They asked to make a cold cappuccino (the same latte, only add less milk) and received a rude refusal and a grin.

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Екатерина Б.

Level 4 Local Expert

A review about how one case negates all the good things before. I used to take coffee here from time to time. The coffee is delicious, the staff is polite. But on 02.04 everything turned out to be different. Going up to the counter and examining the menu, I wanted to place an order. The employee was sitting in the chair she had just pulled up in the corner. I said hello. I was immediately given a very displeased look, with an eye roll. I said, "Can I have a honey raff, please?" With a bang and a clatter, the employee stood up and took the cinnamon from the counter. After that, I said that there was no need to do anything, I would not take coffee. In response, something was said with a very displeased look and an eye roll. Most likely, I came up at the moment when the employee sat down to have a snack. I understand everything perfectly. Everyone needs to eat. But it was possible to calmly ask for a wait without psychos, or put up a sign that there was a break. I was ready to walk around the mall and wait, even though I was in a wheelchair. If you're having a bad day, then you don't need to spoil the mood of everyone around you. Moreover, it was my birthday that day.

See original · Русский

Drinky-Drinky Coffee

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