I love Dyson equipment and am a regular customer. Received Dyson as a gift less than a year ago. The hair dryer stopped turning on in less than 30 times. When calling the official distributor, they said that they did not repair under warranty in two points. Emirates Mall and Dubai Mall refused. Personally, the paid warranty service was denied, the reason was not specified. Fraudsters work. They sell a disposable product and refuse service.
Case ID : 20764764
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Day
Level 13 Local Expert
March 25
We bought a styler, the price and quality are super. I'm shooting one star, we met another crowd of the same with Dyson at the airport. They told me a secret, you need to ask, they give free combs as a gift for a purchase. Perhaps they bought from partners or consultants remained silent, the sediment remained, I will take off the star. If representatives are reading, answer so with a gift or not.
Guys hold on, I don't understand how they do it, but you buy this... well, you get it. And then at the airport, all with these boxes with a hairdryer for a lot of money.
Here we give emotions to our loved ones, so just accept it.
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3
Константин Гордеев
Level 20 Local Expert
February 14
The entire Dyson range. There are Russian-speaking consultants. There are no price tags, but you can find out the price from a consultant. It's interesting to go on a tour)
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Galina Lastina
Level 15 Local Expert
July 11
There are Russian-speaking girls, a wonderful shop, a hair dryer. 🔥
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елена Хорошилова
Level 16 Local Expert
February 5
Russian-speaking sellers are friendly)) a hair dryer and a vacuum cleaner make me happy now. I want to come back here, especially when the shares
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Елена Ст
Level 11 Local Expert
January 30
We did not issue free taxes on the vacuum cleaner and styler. We bought before closing, the sellers ran away before us. There were no problems with all other products purchased in other stores with tax free. And the price turned out to be more expensive than in Russia.
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1
Петр Н
Level 13 Local Expert
September 16, 2023
A large and spacious official store. Almost all models of the brand are available. Polite sellers. There are some who speak Russian. They issue tax free
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ксения засеева
Level 7 Local Expert
October 6, 2023
Great store! Wonderful staff! Right there while testing the styler - they screwed up my whole head😂 when buying, they also put gifts!
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Anonymous review
August 22, 2022
18.08.22 I saw on the website that if you order a styler, then on 20.08.22 you can get the goods. I arrived at the store, the seller said that this was a mistake and the goods would be only 21, after 5 minutes he said that if you make a delivery, they will most likely be delivered the next day. I agreed (offered to pay for the styler immediately) the seller said upon receipt of the goods. I warned him that the payment was by card, to which he said that a courier with a cash register. The next morning they wrote to the post office that the courier would arrive and that I would prepare cash! 19.08.22 the website displayed that the styler is in stock. I came to the store again, the seller said that there was no product, it would arrive only tomorrow, I said about the order, they told me that the styler at Delivery could not help with this. Styler will be tomorrow, we will call you at 8 am as soon as the car arrives. 08/20/22 the call was not received, after lunch I arrived at the store, the administrator talked to me, who said that there was no product, it would be tomorrow, I told about the order and the absence of the device from the courier, to which I was told that this could not have happened! They offered to go to Abu Dhabi for a styler on their own!!! After 20 minutes of conversation, they said that a courier could bring them to the hotel and he would definitely be with a cash register! I agreed, they made an order, they helped me arrange a free taxi, as I was leaving in the evening, I just left the store, the courier called me and said that he would come and I needed to prepare cash since he did not have a cash register!!!!! It's a wasted time!!!! By the way, I came across this model in Duty Free and bought it there with pleasure!
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6
Алёна
Level 11 Local Expert
April 12, 2023
A wonderful store, everything is in stock, the consultant is super! With humor, she told and showed the hair dryer, so much so that she returned for the iron the next day :)
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2
Максим Бондарчук
Level 22 Local Expert
April 25, 2023
Excellent prices are 1.5-2 times cheaper than in Russia.
I definitely recommend buying equipment here for the same money and you will also have a rest.
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Сергей Березин
Level 8 Local Expert
April 16, 2023
The service is terrible, the prices are high, there are a lot of people, there is not enough staff to ask or buy something, you have to wait... And this is in the 21st century ... as a result, I bought it on Amazon, it's cheaper and everything works fine and the warranty is American
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1
Tsvetkov Alexander
Level 9 Local Expert
November 5, 2023
There are no sales, they gave Whatsapp, they chewed, they answered after a couple of days only, they asked for a photo (they needed a battery), they sent the photo, after that they did not answer at all🤦🏻♂️
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Александр Рерих.
Level 11 Local Expert
February 9
a great choice, Russian-speaking sellers .
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Макс Королев
Level 8 Local Expert
August 10
The store is just a bomb
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Наталья Б.
Level 8 Local Expert
February 16
A good place)) we bought a hair dryer))
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Ольга Д.
Level 18 Local Expert
December 3, 2022
When vacationing with children, I decided to buy a Dyson hair dryer, nozzles on a magnet, does not dry the hair (does not spoil the structure of the hair), the nozzles perfectly cope with their functions. I recommend to buy
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3
Prime coffee
Level 3 Local Expert
October 23, 2023
They did not issue tax free, but said that they did
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2
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Алексей Гончаров
Level 26 Local Expert
March 9
They make a cool embossing on the case
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Константин Романовский
Level 21 Local Expert
May 28, 2023
A wide selection of dyson
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3
Полина
Level 10 Local Expert
April 11, 2023
We bought a hair dryer in this official store, brought it to Russia, after weeks of use it broke down 👍