Pros: we settled almost immediately, without waiting for two hours, cleaning almost every day, bed linen, towels are snow-white, whole, the bed is comfortable, the service is just excellent. The food for the three is quite normal, you will not stay hungry. It is convenient that with two meals a day, you can choose either dinner or lunch. The pool from the Novotel hotel is on the 3rd floor, used by guests of all three hotels in this building, so there are not always places. Among the disadvantages - the rooms are small, damp, far from the city beach and the Umbrella beach itself is not very comfortable, since there are no umbrellas, sun beds, and it takes a long time to walk to the shower and toilet in the heat. But it's not the hotel's fault, of course. It's just that when choosing city hotels, you need to keep in mind. Moreover, there was a storm all the time during the week of stay, the beach was generally closed for a couple of days. In general, there are only pleasant memories from the hotel, since the most important thing is that the mood is created by the people who work there - everyone is very polite, they fuss quickly, they try to solve issues on the spot
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Наталия А.
Level 4 Local Expert
November 8
The hotel is great, the food, the service are all good. The neighbors from the 5-star Hilton were jealous of us. Disadvantages that do not apply to the hotel. In many reviews, they write that they bought excursions from Rauf. I do not recommend it, it is not much cheaper.There is no Russian guide on excursions. We went to Dubai. After the Dubai Mall, we arrive at the parking lot, and our place in the car is occupied by other people. The driver said that we had already left, although our belongings were with the car. They didn't let us leave without us, the family from Yaroslavl, thanks to them. That's how they can easily leave you on the tour. I still didn't like the lifeguard at the pool. He was constantly digging into my child, everything was wrong for him. Then he yelled at me that I wasn't looking after him. I spoiled the impression of the hotel very well on the last day. He's a real cad. I ask the hotel management to make a remark to him.
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Jane
Level 11 Local Expert
March 11
The hotel is a real three. One of the advantages is food. I took both breakfasts, lunches, and dinners. Everything is very tasty, a lot, varied. Awesome fish, I don't eat meat and even there were no difficulties. The transfer goes to the sea not so often, but clearly on time. The beach is gorgeous! Even with a treadmill. a decent pool with comfortable sun beds. Of the minuses, the room is so-so, everything is already beaten by life, without aesthetics, the windows are small and do not open. A strange smell of perfume, but in my opinion it smells like that everywhere. There is absolutely no place to dry wet clothes, even a swimsuit, for example. The reception is almost always closed, everything happens through the Hotel. In short, if possible, add a couple of thousand and move into a novotel, but if not, then it is tolerable here.