Metropolitan Hotels Bosphorus
16 reviews
November 30, 2024
I had an extremely disappointing experience at this hotel. The room was far from what was advertised—dirty carpets, stained sheets, and an unpleasant smell that lingered throughout our stay. The bathroom was in terrible condition, with mold in the corners and a leaking faucet.
To make matters worse, the staff was unhelpful and borderline rude when we brought up our concerns. The breakfast was another letdown, with stale pastries and cold coffee. For the price we paid, I expected much better service and accommodations. I would not recommend this hotel to anyone and will definitely not be returning.
September 8, 2024
Place
We chose this hotel because of its central location and the view of the Bosphorus. The location is really good, the only thing is that if you want to walk and go somewhere to tourist places, you have to go right out of the hotel. To the left - stink and garbage.
Rooms
The hotel has 5 stars in the booking. Don't believe it, it's an honest 3+.
Small rooms with an area of 25 meters, non-lockable bathroom. In one of the rooms, a stench was coming from the drain in the shower. There was no shower gel in the shower, it was a sad evening discovery. The morning request to bring shower gel was met with an exclamation of "OK", but it was fulfilled after an additional reminder.
The bed is of medium severity, by default cotton pillows and the same blanket. A special "fu" deserves the sheets, whose size turned out to be insufficient to tuck under the mattress. That is, if you spin around at night, there is a chance to wake up on a mattress pad, but since its size is much smaller than a sheet, then on a bare mattress. The ghost of comfort on the bedside table is a mini questionnaire, according to which you can choose another (including down) blanket and pillows. But as it turned out, this questionnaire is exclusively for beauty. Houskeeping was not interested in the completed form. It is sad that this turned out in the evening after houskeeping "went home." Another of the disadvantages is that for some reason all the towels were damp. And not to say that Istanbul is super humid)). Riddle.
There is a tram running under the windows of the hotel. He begins to walk with the characteristic tinkling of the clock at 5 a.m., quite often - just when you have time to re-immerse yourself in sleep.
In principle, the price of this hotel corresponds to the quality, that is, it is not necessary to expect something steeper for ~ 130 euros per day. You can stay for 1, maximum 2 nights, considering that you only come to the hotel to sleep. I do not recommend it for a longer period. I'm definitely not coming back myself.
Breakfast
The coolest thing at breakfast is the view of the Bosphorus. That's it.
Breakfast is served until 10:30 with the immediate cessation of food. The son came at 10:30 and a tray with ready-made scrambled eggs was taken away in front of his nose. The request to stay for a second was answered by the "service closet". The tray was placed on another table, where it continued to stand until we left breakfast.
The staff does not speak English at all. They asked for a fork 3 times. Staff smiled, nodded and walked away, not realizing that you can ask a colleague to help if you don't understand.
It's not tasty and it's very hot.
By the way. When booking, it was written that breakfast costs 7 euros. In fact - 17 euros. A trifle, but a fact.
The contingent
Russians were not met at all, either locals or Arabs.
Around the hotel
Next to the hotel (5 minutes on foot) there is a large Galataport, where there are many cafes, restaurants, shops with a pier for large cruise liners. A clean, cozy space. I highly recommend it for an evening walk and dinner. Or lunch.
If you go through the port, you can find a pedestrian street with lots of cafes and restaurants. There are also good hotels there.
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1
February 25
I don't understand why the 5-star hotel, and the location is not bad, the room is also normal, but the view from the window to the neighboring house and some kind of dump... the room was a double deluxe, but this is a completely ordinary room, the highlight of course is the view from the window, where it is not even clear what the weather is outside, because then that from the window you can only see the neighboring house at a distance of 5 meters and also other houses, plus a dump on the sides. Service - the rooms are cleaned, but not everything, sometimes you come in the bed is made up, but you haven't put new water, tea, coffee, and the trash is also in the trash can, sometimes you come in the water, the trash is removed, but it's in bags in the center of the room, very nice..
I flew there for my birthday from February 18-24, every year I celebrate my birthday in different hotels and always on this day the service pleases with a little thing, at least the staff always congratulates at least, they completely ignored my day, the inattentive staff, it was somehow unpleasant.
Also on the 7th floor there is a hookah cafe, which feels like half of Istanbul is coming to, in the evening when you return to the hotel, it feels like something happened because there seem to be a lot of people smoking, everyone is shouting and talking in the lobby, a lot of people come into the elevator with you and somehow it's not comfortable..
I wouldn't recommend this hotel, it's definitely not 5 stars, even 4 doesn't really pull, there are much better options.
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March 18
Wonderful hotel, location, service, staff. Everything is fine! Starbucks is on the 1st floor, which is also a plus and very convenient to get to any part of the city.
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March 19
Never take this hotel if you want to sleep properly. The rooms on the facade have a very heavy traffic road under the window. Rooms with windows facing the other sides, view the wall up to the 3rd floor. Unfortunately, there are no alcoholic beverages in the restaurant with a great view of the Bosphorus, and you won't be able to sit with a glass of wine in the evening...
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April 1
Excellent business hotel. The rooms are clean and comfortable. Customer-oriented staff. Breakfast at the restaurant overlooking the Bosphorus.
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October 22, 2024
Nice hotel, stylish. Polite staff. Excellent location. I'm thrilled
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December 4, 2024
Excellent location. The perfect price-quality ratio
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August 27, 2024
The service is terrible. They ruined the birthday. They didn't let the makeup artist into the room, but there was supposed to be a photo shoot on his birthday. At the reception, they demanded $ 50 for the makeup artist to come into the room. Terrible attitude towards the guests.
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May 29, 2024
The hotel is already a bit "stale".
Towels and bed linen are shabby.
The breakfasts were terrible: very meager, if you came later, then the choice was even more reduced, plus their equipment was not working, so all the dishes were cold. The administration tried to do something, but it didn't help.
On the plus side: stunning views of the Bosphorus
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May 20, 2023
A view of a beautifully located hotel. All the sights of Istiklal Street are within walking distance. The breakfasts were pumped up, but this is not critical. Sitting on the balcony, you can feel the flowing beat of the city's life
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July 12, 2023
A decent breakfast. It's a gorgeous terrace, but you can't drink coffee on it. There is no pool
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1
April 20, 2023
I liked the hotel.A great view restaurant!
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January 23, 2020
We checked into the hotel in January, the expectations do not correspond to reality. When booking, they asked for a room with a beautiful view - as a result, they were given a view of the construction site. The reception said that this was not written anywhere, although we sent a request and wrote it. The cleaning was very bad, I don't mind leaving a tip, but it would be for something. At breakfast in the restaurant, the waiters constantly ignored our requests to bring tea or coffee. As soon as we agreed to move us with the receptionist at the reception, he promised us that 100% we would be given another room the next day. We arrived, there was already another administrator there - they refused us. They constantly forgot to bring water, glasses and spoons, they had to call several times to ask for it, otherwise no one brought it from the first call, they reminded. In general, there were no 5 stars with such a service
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1
June 23, 2023
Everything's fine
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January 27, 2020
Deluxe room with a view of the hotel wall from one window, with a view of the construction site from the other. They refused to relocate even for money.
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