About a month ago, I made the unfortunate decision to switch from Ucell to Uztelecom, and I’ve regretted it ever since. Coverage is consistently poor across the country, and the so-called 5G is mostly nonexistent. Data packages are relatively expensive for what you get, and the overall service quality is deeply disappointing. Since I rely entirely on mobile internet and don’t have Wi-Fi at home, this has been especially painful. The past month has been an exercise in pure regret.

Lutfullo Axmedov

Level 8 Local Expert

good place in the central location. but the customer service is below satisfactory

Карен Газарян

Level 4 Local Expert

I called 1084 due to Internet outages, and they confirmed these outages (there were 78 failures, they said so themselves). We have rebooted the port, left a request, and they should arrive within 3 business days. I asked for a new Wi-Fi router for the promotion, they said they didn't know if there were new 5Hz routers available, after a couple of minutes they said there was, but first I had to go to the office in your area. I went to this office the next day. Everything was confirmed there, and they said that today the team itself would bring a new Wi-Fi router (the meaning of the trip is still unclear to me if it could be confirmed online). I came home and there is no Internet at all. I decided to call 1084 again and find out what the problem was. Called. They said that the application for the team was closed(?), although I did not close it. He asked who had closed it and why. They said they didn't know, and they shouldn't be responsible for the actions of other operators, as they claimed we could only open a new application. And today is Saturday, and they won't be able to arrive until Monday. He asked me if I'd been without Internet for two days, without any reason to sit? When there is money in the account and the tariff is paid, they said yes) Sharashkin's office in one word

See original · Русский

Uztelecom

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

40 reviews