Kapitalbank g. Samarkand

4.4

815 ratings

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Rano G

Level 6 Local Expert

Good service, just lots of customers so have to wait s while

Mahliyo Gafurova

Level 9 Local Expert

number one

Aman Ali

Level 3 Local Expert

They helped me open an international bank account.

Сергей Б.

Level 7 Local Expert

This is the best bank office in Samarkand for me personally.He's small, but somehow more human.There are some robots working in the Uzbek office, I don't know anything, I don't want anything, wait, the system freezes, and so on.Maybe I was so unlucky with the main office.But here, despite the longer wait, there is no fuss and everything flows smoothly in Samarkand.Although there are queues, it is somehow calmly perceived.Many thanks to the employee Ekaterina.Despite the heavy traffic of visitors, she managed to tell me everything about the questions I was interested in, and she is much more competent in everything, unlike the employees on Uzbekistanskaya Street.Once again, Rakhmat, promote Ekaterina to a top manager, she will put you in order!

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Наталья Павлова

Level 5 Local Expert

We decided to combine business with pleasure and issue a bank card, and chose Capital Bank. Back in St. Petersburg, I contacted the bank by e-mail, found out the dates and what package of documents I needed, and they answered me immediately, despite the fact that it was Sunday. The Bank also had a very pleasant and helpful staff who tried to help us with the registration as much as possible and issue the cards as quickly as possible. Thanks a lot. 🙏

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Maria A

Level 13 Local Expert

An excellent bank, but even an organized electronic queue does not save you from those who "just ask." Now another new department has opened, large, spacious, with air conditioning and good specialists, so I no longer go here.

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Алексей Шалый

Level 15 Local Expert

Thank you very much Very polite guys. We helped you make a map quickly. Everything was told, shown, just great 👍 The only (possibly so-called) big waiting in line

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Николай Чеботников

Level 8 Local Expert

I really liked the attitude towards the customers. I couldn't add a card to the application - an error came out, so the operator sat with me for another 30 minutes after the end of the working day and sorted out the problem. As a result, everything was set up. Thanks!

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Павел

Level 17 Local Expert

Frenzied queues, despite the electronic queue. But ha, we managed to open the card for a couple of hours A big plus is that they immediately print cards for 30-60 minutes, and there is also a toilet.

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Орзу Шадиев

Level 3 Local Expert

Good service. Quick reception. A competent specialist. Kind attitude to clients. An accessible ATM.

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Марина

Level 24 Local Expert

The bank is like a bank, everything is like everywhere else. The electronic queue, the wait is short. Russian Russian is spoken by everyone, even the coupons of the electronic queue are voiced in Russian, do not miss it. The staff is polite, everything is explained.

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Сайде Феттаева

Level 7 Local Expert

The money did not reach the recipient, but was withdrawn from my card. They were stuck somewhere in the middle. The application statement does not show this transaction. I ask the general manager: "where is the money hanging? Why is the transaction not displayed in the statement?" - "I don't know" Curtain

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дмитрий

Level 23 Local Expert

Fast and easy service, money is sent very pleasantly and they speak Russian without problems. We are very pleasantly surprised. Thanks for the service.

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Александр В.

Level 5 Local Expert

The staff was polite, they spoke excellent Russian, explained everything in detail, and answered questions in detail. The cards were made in an hour, they work in all countries of the world

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сергей иванов

Level 12 Local Expert

I got a card here. Long queues, but I was glad that after 17.00 no one was kicked out into the street, but worked for another hour "until the last customer". The staff is not particularly friendly, everything needs to be pulled out with ticks, but they will tell you what you need. You must have a printed registration and PINFL

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Сергей Турулин

Level 4 Local Expert

It's a good branch, I opened a capital bank card there. You can also exchange currency there at a favorable exchange rate. You can safely do whatever you need to do, even if you are not a resident of the Republic of Uzbekistan. Thanks a lot to the staff for their professionalism.

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Софья

Level 12 Local Expert

Good service. The maps were quickly made. Everything was explained and helped. Thanks!

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Ольга Ларионова

Level 17 Local Expert

Many thanks to the staff. Friendly people . Everyone quickly helped and resolved the issue.

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Женя А.

Level 8 Local Expert

The best! we made a bank card in 1 day! all the employees are well done, the service is excellent . Thank you

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Александра Калитаева

Level 6 Local Expert

I am satisfied with the service, I give an honest five. As a non-resident, I received both Visa and Mastercard cards on the same day, they promised even an hour later, but I returned for them a little later. I submitted the registration electronically, the manager forwarded it to himself and printed it out, thanks to him. There were no queues, except to pay the toll at the ticket office. Thank you for the service, I wish the Kapitalbank branch prosperity!

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Ирина Иринина

Level 17 Local Expert

I opened an account, they served me quickly, they know Russian. They explained all the conditions clearly.

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Ina

Level 16 Local Expert

God, what a pandemonium there is. The first time they called on the ticket from the terminal, in subsequent visits they stood in the crowd, they simply did not have time to call on the ticket. A very complex card activation system, they don't really explain (well, it doesn't come right away))). It is difficult to use cards remotely in online operations. We did not succeed, the tc changed the phone number, but it did not change in the system, although they contacted us personally to make edits.

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Василий Андреев

Level 9 Local Expert

A good branch, they issue a card quickly, everything took two hours (of which 10 hours was waiting)

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Константин Ермохин

Level 17 Local Expert

I issued the card on 13 05.25,the specialist is very fast, efficient,clear, thank you, the queue is just annoying as everywhere else

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Ирма

Level 10 Local Expert

An excellent bank, we made a personalized card in an hour. The only drawback is queues, but I think they are formed due to the fact that the population chooses this bank because it is decent.

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Шехроз Холмуродов

Level 4 Local Expert

Both times that I was there, they quickly accepted and resolved all the issues that I went to them with. The only negative thing that spoiled the impression was the long queues at the checkout.

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timur tairov

Level 6 Local Expert

The reception desk with the electronic help helped remarkably quickly. The time is pretty fast about 20 m at the expense of 6 operators. The relationship to customers is different. Six ATMs do not create difficulties with operations.

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Виталий Katayzev

Level 13 Local Expert

The service is at the level, the waiting time is optimal and not stressful at all, everything is quick, if the ATMs at the entrance were still working, it would be wonderful at all, otherwise you can top up at the ATM, they say at the entrance they do not work, take the ticket to the cashier, and at the cashier to the operator for the direction and it turned out a full circle. Well, it's fun, the main thing is not to be offended.

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Екатерина Чернавина

Level 7 Local Expert

The cards were quickly made. We made it in an hour! All documents are required (local SIM card, registration, passport and PINFL) The queue was only at the checkout, but we were prompted to go to the second floor, which significantly accelerated the process. The card itself was waited for 20 minutes.

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Альфред

Level 9 Local Expert

A normal bank. Good service. I work with Russian-speaking managers who speak Russian. It's clear that managers want to help you as much as possible.

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Александр Лемехов

Level 10 Local Expert

The staff is polite and tries, but there are a lot of people and not always logically organized processes (for example, you can put money on a narrow card only through the cash register, and then you have to carry a receipt to the accountant). There are also delays with the release of non-resident narrow cards.

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Bekhzod Zokirov

Level 12 Local Expert

One of the most convenient banks in Uzbekistan, the application is super convenient. The only disadvantage is that there is no parking. And so you can take a queue in the application and quickly complete your business.

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Светлана

Level 7 Local Expert

I use the services of this bank. No complaints! Well-coordinated work of the staff. They are polite and friendly.

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Тимур Тагиев

Level 6 Local Expert

I came in with the payment, handed over the receipts, couldn't find them in the system, and sent them to another bank.

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Борис Лиходей

Level 8 Local Expert

The service is good, but there is trouble with the cash registers, one cash register works in a cubicle, the other 5 cash registers refuse to take payments, and 30 people could connect to one working queue, unload, I write a review standing in line.

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Мансур Таганов

Level 7 Local Expert

A modern, affordable and I believe reliable bank in our city. Special thanks to the bank's employees for their professionalism, for their sensitive and friendly attitude towards the bank's customers. I wish the staff of the bank successful development and to be among the leaders of the financial business of Uzbekistan!

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Артём Бурый

Level 9 Local Expert

It is convenient, fast enough and professional, if only... The employees at the card issuance would not miss and would not serve "their own", without waiting in line. The queues are already not small, and then they also let the thieves through... At the checkout on the second floor, the same scheme. There is already 1 person per hour passing there... Thugs make all procedures extremely difficult. It would seem that the 21st century....

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Mansur Xolmuxamedov

Level 4 Local Expert

In my opinion, this is the best bank in Samarkand. Good service, ATMs are working, the exchange is working, the currency is there, transfers are no problems, mobile 24 is convenient... Just one suggestion: we need to expand the building and staff to reduce the human queue.

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Истода Аминова

Level 2 Local Expert

I came in the morning to apply for a visa and a regular card, waited literally 4 hours for their website to work and eventually went home with nothing, the service is not very, as it seems to me, even very rude

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Юлия Каплунова

Level 10 Local Expert

I really liked the efficiency of the work. In an hour, I managed to solve all the issues with opening an account and receiving a personal card. Now a customer of this bank.

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Иван Баки-Бородов

Level 8 Local Expert

Russians now need a local number to receive a card (from 15.08 such conditions). and so everything is as they say, come by 7 am, take a queue, at 8 am you will be given a ticket and by 9 you are completely free, just do not be late. I was the first. the process itself takes about an hour at most. I really didn't know about the local number and that's why it took longer. you need a passport, registration and a local number, nothing else. you can top up from the mir card directly through the application, the difference with the Central Bank is about 5 rubles.

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Бахром Махаматазимов

Level 9 Local Expert

The office is small and due to the fact that the only branch does not fit everything, you have to wait outside. And so the bank's service itself is good, you can't find fault with this)

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Иль Медвед

Level 6 Local Expert

They explain and open the cards quickly and clearly. If you want to open cards there, then I advise you. But it will be difficult to change money and do other operations, and the queues at the cash desks are large

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Виктор Торлопов

Level 12 Local Expert

I liked everything: the atmosphere, the location, the attitude of the staff

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Toshev Muhammadjon

Level 3 Local Expert

hello everyone. Many thanks to the bank's staff. Their service is excellent. Special thanks to Marina Popova. She's doing a great job. Let there be more such employees. I highly recommend it.

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Пасажир Пасажир

Level 6 Local Expert

Normal.

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Владимир Комиссаров

Level 7 Local Expert

Fine, thanks to the employees (agreed) everything we wanted was done in 1 day, registration was done in 20 minutes at a nearby hotel for 100

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Красников Андрей

Level 15 Local Expert

Of course, there are a lot of people, but they cope with the flow, we must pay tribute. Issued the card in one day.

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Anonymous review

I've been there several times. The staff is polite, it is very convenient that it is possible to take a room. And don't try to prove that it's your turn to come into the office. I work cash desks on 2 floors, which saves a lot of time in the bank. I just became a client recently, let's see how things go from here.

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Татьяна Мишина

Level 15 Local Expert

The service is good. The guys suggested what is needed to issue a card to foreigners. The system is certainly not quite modern yet, but they are trying) So we were quite satisfied

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Kapitalbank g. Samarkand

257 reviews