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Rating 5.0
986 ratings
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342 reviews

By default
Rajiv K.
Level 4 Local Expert
August 18, 2025
Awesome place.... must visit, ambience is very nice and very clean place... location is also a plus point.. polite staff
Мария Р.
Level 6 Local Expert
April 2, 2024
I was not expecting such a great spa and tasty food. Now I am waiting for opening pools outside.
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Анатолий Ж.
Level 3 Local Expert
January 27
A great place to relax in the satellite city of the Almaty metropolis is Konaev. A brand-new place, well, like brand-new, a freshly built building with a nice spa from a huge Russian bathhouse where inside the bathhouse there is a font facing the street, a hammam and some other weak one). All the photos from the Internet correspond to reality, the restaurant has no Michelin stars, and it's great, not bad steaks, quite passable dishes. Breakfast, well, how to put it more correctly, without an assortment, but still you can eat. By the way, the bass in the spa is really good, beer is brought directly to the tables by the sun loungers. And most importantly, as for me, there are no incredible crowds there, there are people, but there are no crowds, like in TAURESPA, and travel time is plus or minus the same. In general, it's a great place, I recommend 4 with a plus out of 5
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Бакыт Нурмагамбетова
Level 3 Local Expert
October 26, 2025
We ordered a sauna a few days in advance, but alas, it was cool by the time we arrived and only warmed up after two hours. There was no drain in the sauna, all the dirty water was underfoot, it was not pleasant. You can't say that it's clean either. The salad portions leave much to be desired. I don't recommend it, I won't go any more. Administrator Zhenya listened to everything and promised to fix it.
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Ольга Рыгалина
Level 3 Local Expert
September 12, 2025
We came from Russia on vacation and quite by chance found a wonderful hotel, especially a family building! Quiet and peaceful. We wanted to spend one night, but we ended up staying for a week. Very clean, cozy and beautiful. Convenient location, good service. Excellent, delicious breakfasts. The room has everything you need. Comfortable mattress and pillows. The recreation area is gorgeous, swimming pools, SPA. 🔥 Which we were very happy about )))Special thanks to the administration and staff, everyone is friendly and attentive. We will definitely come back and I think not once!) 😊
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Любовь Б
Level 4 Local Expert
August 18, 2025
Beautiful and modern! Heated swimming pool, large children's pool area. Animation on weekends. The cuisine is decent (the kids were fed soup in the restaurant, they ate shish kebabs, khichins, chebureks, salads, a burger, they ate pizza at the pool, it was also delicious). And apparently the high price is justified by the contingent.
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Бекш …..
Level 5 Local Expert
September 27, 2025
it is a very beautiful and excellent place to relax in the summer, we went here several times to relax, we really liked it here the food is very tasty and the staff is polite
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Айлина А
Level 5 Local Expert
July 28, 2025
In general, the recreation area is good. I think we'll come back. Pros: heated swimming pool, baths in the spa, interesting interior inside and outside, there are entertainment programs on weekends. There is also an electric kettle and a fridge in the room. Cons: a dirty air mattress is provided as an additional place (despite the fact that we were not notified that the additional place is not a bed, but a mattress). To my indignation and demands to provide a clean mattress, since one thin sheet is laid on it, we were replaced and given a new one, for which thanks and strictly speaking 4*, it would probably be less. The room costs 65 thousand rubles (without extra space), but it does not have a towel dryer. At the same time, the pool towel can be changed only once a day. One family had a room for 200 thousand, but their air conditioner did not work. You can't bring your own food and drinks, and the prices inside are above average. The cooking is not bad, but you don't have to do it all at once. They ordered hycines, and brought a thick flatbread, which was not only burnt, but also falling apart. The pizza is delicious, but the pasta is always undersalted. It can take a very long time to list. Check-in at 14:00, check-out at 12:00, but you can still swim after check-out, but your pool towels will be taken away. Rent of the 1st towel costs 2 thousand rubles.
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Александр Коклин
Level 11 Local Expert
July 21, 2025
Excellent hotel ,service ,the rooms are very clean ,from the word very clean ,the girls at the reception are great ,they know their job very well ,they gently and accurately solve issues for a comfortable stay for guests , they are well oriented in the field of hospitality , restaurant ( F&B )You can't ignore it either, everything is clear and fast, they understand their job perfectly, well done! The work of GM hotel is very noticeable , I understand perfectly well how difficult it is to manage such a complex !!! To all the staff and GM , success and health ! Thank you for a wonderful stay
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Наргиза
Level 4 Local Expert
July 3, 2025
The staff is very polite, the rooms are cozy, clean, and the territory is generally gorgeous, the food is very tasty, especially in the restaurant, live music, special thanks to the violinist made the evening wonderful.
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Lena G.
Level 3 Local Expert
March 1
I liked everything. The room is great. The balcony is large, with a table and sun beds. The restaurant is beautiful and spacious. The dishes are very tasty. The portions are large. The staff is friendly. And the sauna pool is above all praise.
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Петр Лабзовский
Level 6 Local Expert
March 30, 2025
A new clean hotel with nice pools and children's water slides. The DJ plays every day. The reservoir is a five-minute walk away. The owners and founders are trying their best. Guys, pay attention to the staff, you need to work with them. Do I want to come back to you, is that the question? Perhaps we are spoiled by other service providers. On vacation, you want to relax, not solve everyday issues. Thanks to Igor, he just saved the situation in a moment. Anyway, two days have rebooted. Thank you.
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Anatoliy Batenev
Level 15 Local Expert
June 12, 2025
A nice recreation complex, the outdoor pool is warm and cold. Indoor swimming pool, three saunas, a Russian sauna with a font. Nice rooms, delicious breakfast.
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Александр Король
Level 5 Local Expert
October 12, 2025
A great place for family and friends to relax. There is also a place for quiet relaxation (a relaxation pool), and a separate area for children and the main pools where all activities take place.
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Данияр А.
Level 4 Local Expert
August 20, 2025
The water park will do, the sauna is cool, the rooms are nice, everything is clean and tidy, the bed is chic and soft. The shower and toilet are all clean and everything is working. But the kitchen is a mess, the prices are space, and you get nothing at all. Okay, the prices, but for that kind of money, I want to get delicious food. The breakfast in the restaurant was hearty, but we waited for our scrambled eggs for about an hour. In general, you can come to rest, but there are nuances and disadvantages that are worth working on.
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Алексей К
Level 5 Local Expert
August 30, 2025
There are a lot of advantages, in fact, beautiful territory, clean pools, excellent sauna, courteous staff. But the disadvantages are no less, firstly, the organization is the revenge of vacationers, they let people into the pool for a day, they occupy all the sun beds and umbrellas, because of this, vacationers who come for a day or more are forced to go after the staff and beg to bring deck chairs, secondly, when you tell them that I was counting on a calm and normal rest, but you provide this If you can't for a number of reasons and return the payment, it simply won't be refunded.,
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Евгения Шевчук
Level 9 Local Expert
January 23, 2025
Excellent recreation center. We have been there as a family more than once. The rooms are spacious, the linen is clean. The pools are gorgeous.the cuisine is excellent for every taste.We went to the spa. The massage was amazing. Thank you so much to the owners for such a wonderful establishment!!!!
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BULLDOZER
Level 3 Local Expert
August 25, 2025
Last year, Del Mar was the perfect place to stay! This year, the kitchen has sunk a lot, plus it has become many times more expensive and some dishes that were in my top have been removed altogether! In general, I give a three for the kitchen and a noticeable increase in prices for the kitchen and bar! Otherwise, the service, the staff in general, the girls at the reception and the girls at the hotel have no questions for everyone! Well done! The rooms are cool in the new building and the spa and sauna are excellent👌🏼
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Кристина И
Level 6 Local Expert
July 20, 2025
We love this area, we always relax there! I recommend it to everyone, cleanliness, delicious food and lots of positivity are guaranteed! Nice children's area, gorgeous sauna and steam room! And they do a great massage! My family loves this area, if it's a kapchagai, then only Delmar ♥️
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Ali Na
Level 4 Local Expert
November 14, 2025
We had a summer vacation with the children, got into some kind of action, where everyone came with some kind of coupons. There were a lot of people, the food was delivered very slowly, it was forgotten. But the pool itself and the atmosphere are very good. A great place to relax!
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Кристина Н.
Level 9 Local Expert
July 23, 2025
Cool recreation center. The rooms are gorgeous, very clean. The territory itself is also very clean and the food is delicious. The only drawback is not getting through and not finishing writing. It took half a day for someone to pick up the phone.
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алена викулова
Level 5 Local Expert
July 8, 2025
The rooms are good, the breakfasts are not very good!but the most important disadvantage is that everyone is allowed to go to the pool, 900 people per day are allowed, the chaos is complete, I couldn't rest, I had to go to the lake, there is no service there either!The hotel is just for the night, good bed linen, shower !
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Natalie
Level 11 Local Expert
September 7, 2024
We have been staying at this hotel for two years. A must-visit in Konaev: lots of clean pools, delicious cuisine, live music all day by the pools, a light holiday atmosphere. The rooms in the new building and the spa are a separate respect: beautiful interior, cleanliness.
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Виктория Жигайло
Level 8 Local Expert
December 7, 2024
A normal recreation area for spending time with family or with a small company. Often, there are several pools, a spa area, a sauna.The food is reasonably priced, the cocktails are very small, and minus the very slow waiters and not very polite.
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Анна Салыкпаева
Level 3 Local Expert
August 24, 2025
I was there on August 23rd, everything was very good. The pools are warm, the water is warm, the bar is very tasty, the cuisine is very good, and I really liked the Russian bathhouse. I have never seen such a cool bathhouse, and it is also very clean.
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Кулманова Гаухар
Level 5 Local Expert
August 11, 2025
the convenience of the rooms, the quality of service, the cleanliness of the territory and the availability of entertainment.
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Kuanysh Mirambekuly
Level 6 Local Expert
September 28, 2025
The pools are warm, the sauna is good and the children's area is great, it's a pity that it doesn't work in winter, otherwise we would have walked all year round!
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Alexandr Bedarev
Level 9 Local Expert
June 3, 2025
There is no menu or kitchen for the pool at all. The restaurant inside has a bigger menu and tastier dishes. Overall, it's not a bad place. But "children's water park" is one name. Small fry under 5 years old are still normal. The rooms are excellent in the new building.
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Никита Олегович
Level 12 Local Expert
March 2
I really liked this place, cozy rooms, pleasant staff, sauna and pools are just great. I recommend it, I recommend it!)
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Игорь Ф.
Level 7 Local Expert
August 4, 2024
First of all, the pros - everything in the rooms is great, the pool is also good. Nice view, cozy. Cons there is something constantly on the menu, a question to the chef (why is it being purchased incorrectly ?), they turn off the pool At 21:30 and yell that they poured chemistry you can not swim, it is indicated that you can swim until 22. The service in the cafe is very long, they constantly forgot something. And for example, in a building where there is a hot pool, there is no additional bed linen, if a child spoils your bed linen in any way, then congratulations, you will not be given a new one)))
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Алексей Кирилов
Level 11 Local Expert
May 2, 2023
Everything is nice, friendly and helpful staff. We spent three days relaxing by the pool and forgot about everything! · We stopped by at the end of April, on a Thursday, and spent two and a half days there. The pool was just filling up, the sunbeds were waiting for their turn after hibernation. But when we said that we had chosen the hotel precisely because of the pool, we were warned that the water was still cold, but they turned on the heating and washed the sun beds especially for us and gave them new mattresses. On the first day, the water was about 20 degrees, but after the scorching sun, I took a dip to cool off and it was fine, even though the hotel staff looked at me like a walrus) My wife and I spent three days relaxing by the pool. On Saturday, she even decided to swim after watching the splashing children. An order from the bar can be made through the waiter directly to the sunbed, but you can also just go to the bar and choose a cocktail or any other drink. There are tables to eat both right next to the pool and on the street next to the restaurant. Food. Breakfast is included. This is tea (coffee was not offered), delicious porridge, scrambled eggs, something meat and a little salad. That was enough. I was especially pleased that breakfast is served from 11 a.m. to 12 p.m. We are Sony, it's just right for us. We had lunch and dinner there too. There is karaoke in the complex, but when we were there for all three days there were banquets and special services) In general, the local restaurant is popular and they come here to have dinner or celebrate an event. The waiters, the bartender and the hookah man are polite and pleasant guys. Around. There is not much to do in Konaev itself. At least in April. There is a water park in the city, but it has not worked yet. The bathhouse in Delmar could not be booked, they advised to book in advance (apparently, it's so good that the locals sort it out all the time). In general, there are many saunas in the city, but we were no longer interested in them. The reservoir is pleasant. In general, the view of the water is beautiful, the sand is also cute and soft. At night you can see the stars and the moon on the beach, what else do you need?) We are very happy with the trip, in summer and (or) in autumn we will look again) I did not like it · Immediately a reservation. We were almost the first guests this season. The hotel was still preparing for a full-scale opening. When we were there, they also tinted and cleaned everything after the winter. Therefore, it was a little dirty in places, but it was all fixed. About the reservoir. There is a lot of garbage after last year's season, destroyed bungalows and other delights of beach life. I understand that it's not the season, but the city administration could take care and arrange with the business to clean up after the season. By the summer, I think it will all be put in order.
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Карина
Level 4 Local Expert
September 15, 2025
The food is 10/10, the pizza is incredibly delicious and we didn't wait long, the service is good, they always bring it quickly and promptly, the pools are clean, there is a heated pool
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Мария Моисеева
Level 5 Local Expert
August 15, 2025
Suitable for holidays with and without children. Music and foam parties are played during the day. Eternal go-go dancers and contests. Suitable for a day trip
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Айбат Тасымов
Level 13 Local Expert
May 17, 2025
A great place for a family vacation. The kitchen is simply chic. Everything ordered from the menu was prepared from the heart. The chef has a Michelin star.
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Рустем Б.
Level 3 Local Expert
August 23, 2025
Why three stars, for three days 330 thousand per room is ok, the rooms are just gorgeous and the view from the balcony and just room service at a height,the pool is clean and there is a choice of indoor and outdoor and there is even one for children, but there is one thing and it can not bring food and the like except for children and then checktell me they have a restaurant, it's tin, it's not a restaurant, it's like a canteen,the first night we ordered 35 thousand, and they took the pizza and it's not tasty and the dough is raw,they threw a lot of cheese to hide that they don't have sausage,they even ordered the same story the dough is thick and There are no night spots and there is also raw dough and the tom yang is just sour and the sea of products is like rubber. And if you say about the shish kebab, it's just tin, the shish kebab was cooked for a day and they brought it to us in the evening. The taste and smell of the meat and the waiter went if you want to eat, if not, then leave with this face.The prices for the restaurant are simply too high and the quality is zero.It's a shame.Even the admins are kind of rude and not friendly, we didn't take it all for free, and as if it were their job to greet and escort guests and like simple gestures of decency, but they don't even have that, but when they see the pockets right away, they can't do it with their own and immediately they're so aggressive.So there are pros and there are many cons.
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Виталий Алуев
Level 9 Local Expert
June 16, 2023
A super great place to stay! Everything is top notch, the food is just 5 plus, the rooms are clean, everything is Greek style! The service is 100 percent! Thanks to the Administration, you are well done, keep it up! And the pools are just super, there is no smell of chlorine, good reagents are added and the water is the cleanest in the pool!
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Аида Еримбетова
Level 9 Local Expert
August 11, 2024
The cuisine is delicious, the prices are reasonable. Clear. The staff is polite. There is everything for children. If only there was live music every day. Recommend 👍
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Маржан А.
Level 3 Local Expert
September 9, 2025
A good place for a short break after work or on weekends. Fun, contests, clean water in the pool. Separation of pools for adults and children
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Nomad
Level 4 Local Expert
August 2, 2024
The pool is dirty, just chlorinated, hair floats in pieces like cobwebs and all sorts of small debris, the African lifeguard sits mostly texting with his tribe on the phone, there the children did flips and dived and rinsed the slates.Where he comes from, it's normal to go there.They ask him if they can dive, he waves at them without looking up from the phone.The 10,000 t service is about nothing,a sunbed and an umbrella, a towel is not included and a pool with questionable liquid and bleach
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Руслан Кабиров
Level 10 Local Expert
July 29, 2025
It's a very decent place. Pools, music, staff, everything is great. Only the food prices are above average, although the taste is very weak.
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Ivan Kolivan
Level 10 Local Expert
September 29, 2024
It's a disgusting place. I chose a day and came to the baths. At one o'clock in the afternoon, all baths are cold (open from 10) hamam 30° , Russian bath 49°! The exterior is beautiful, but it's not much use when you want to steam up!!! I stayed for half an hour, I didn't get the promised steam. Wasted time and money!!! I didn't get an apology either.
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Светлана А.
Level 12 Local Expert
August 26, 2024
I love this place For many years we have been going only there This is the case when it is beautiful, clean, and comfortable, and the service is awesome and the food is delicious The hookah ruined everything last time… I really love this place, but they took 21,000 for a hookah and it was not any word at all. They began to buy cheap tobacco and if they see that the client is resting well, they will charge you more than it costs!
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LOVE Anastasia
Level 6 Local Expert
July 26, 2025
Great place! Every year they grow and bring something new, there is always entertainment for children and adults, clean pools, excellent service!
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Айтолкын Успанова
Level 10 Local Expert
July 26, 2023
There is no beach of its own, you have to go and it is not a fact that there will be a place on the beach. There are two pools, but not very large ones. The sun beds are free, but the trestles cost 7000 tenge for the whole day. Entrance is paid, the room is 40,000 tenge per day. The rooms are not large, there is a bed, a mini fridge, air conditioning. The room stank. In the evening, there were midges and a lot of grasshoppers in the pool and on the territory. The kitchen is a solid four. The lamb kebab was not delicious. Unfinished. The service was long, there were a lot of people, but the waiters were polite. Breakfast is included and decent. The beer was varied and cold.
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ЕКХ
Level 14 Local Expert
August 4, 2024
The entrance cost 12000 tenge. For this price you get 2 shallow pools and sun beds. All. The continent is mostly parents with children. The service is below average, we were counted what we did not order at all. I had to prove that this was a mistake. The sauna is not included in this price. Decorations made of plastic palm trees look very cheap, towels are paid. I do not recommend visiting!
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Айнур Талгатовна
Level 7 Local Expert
August 7, 2025
It's cool and beautiful, the kitchen is unjustifiably expensive, it would be delicious, it wouldn't be a pity, and the kind of "rescuers" who think they are the navel of the earth are infuriated... the waiters are normal boys, young guys run around bringing everything, the toilet is terribly dirty, room prices are overpriced
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Марина Галкина
Level 2 Local Expert
August 22, 2025
It's a wonderful place, we've been vacationing for the second summer already. Clean rooms, territory, delicious breakfast
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Инга Роздобудько
Level 3 Local Expert
December 24, 2023
We spent two wonderful days here in August! Great pools. I especially liked the pool with a circular flow, even for adults it was fun for us to relax in this stream. It was nice that there was live music, and the animators tried to cheer up. The room was quite comfortable.
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Ольга Зиновьева
Level 4 Local Expert
June 12, 2025
It's a great recreation area, we've been there twice, and we liked everything. Delicious, clean, cozy. Thanks to the staff for a great stay.
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Дарья Самойлова
Level 4 Local Expert
August 16, 2025
Favorite recreation area. We go there every year. But this year, the menu in restaurants has failed, there is little choice and the prices have increased significantly.
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