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Astam

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264
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Rating 5.0
747 ratings
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264 reviews

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Айваз Батталов
Level 8 Local Expert
August 12, 2025
The hotel is very nice, clean, cozy. Very rich, tasteful decoration, friendly staff. The rooms are spacious, everything is there for a comfortable stay. The linen is fresh, immaculately ironed, the bathrooms are clean, odorless. Towels, paper, shampoos, toothbrushes, toothpaste, soap - everything is there. The rooms are equipped with air conditioning. There is a great breakfast, included in the room rate. Lunch and dinner are also available. There is a parking lot. The price is quite affordable.
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михаил савенко
Level 12 Local Expert
September 10, 2025
Another trip to KZ. This time we chose this hotel for an intermediate stop. The location is convenient, large Parking, departure to the city is not far away, check-in is coordinated by time, the room is comfortable and cozy, air conditioning, TV, large shower, it is a shower and not a shower cabin made of flimsy plastic, in which you stand and are afraid that you will fall through. There is a separate smoking room on each floor. Well, what pleased me, breakfast, it is. p. S., Kostanay Plaza shopping center is within walking distance of 5 minutes on foot. I recommend. I'll add a photo later.
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Ринат А.
Level 6 Local Expert
October 8, 2025
Breakfast is a buffet with good coffee and normal food. The rooms are large with a large TV on which you can watch U-Tube. The bed felt too soft. The room is clean, the staff is helpful. The height differences in the corridors and, accordingly, the steps from the most unexpected places are a bit annoying, but in general, a very good hotel for little money.
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Евгений Карамов
Level 9 Local Expert
August 13, 2025
Nice hotel. For Russians from cities with millions, the price is very pleasant. Double room with buffet breakfast 20 thousand tenge. At the rate of 1=6.5, the price was generally sweet. I didn't really like the shower, it needs to be upgraded, because concrete partitions have been out of fashion for 20 years. But at the same time, we were satisfied. And we slept well from the road and had a delicious breakfast. In Kazan, similar hotels cost around 7 thousand rubles.
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константин васильев
Level 7 Local Expert
October 19, 2024
A cozy hotel, of course without stars, but the staff is friendly, if you ask to clean the room, they will certainly clean it, breakfast is included in the price, very nice (buffet) the rooms are cozy, 2 double beds, bathroom combined, you have a refrigerator, split system, for smokers there is a smoking room on each floor (for me this is a plus) , overall 5 points out of 5!!!
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Larisa Susloparova
Level 3 Local Expert
August 27, 2024
The rooms are clean, the linen is clean. The shower is also clean, but I wanted to put on my slippers anyway. There are all accessories: shampoo, soap, disposable brushes, slippers.There are enough towels. The girl at the reception is polite. Breakfast buffet.Satisfying, delicious. A large selection. Oatmeal porridge, omelet, scrambled eggs to choose from, vegetables, butter, cheese, fruits, tea, coffee. We were surprised by such abundance as in a Turkish hotel. We had a good rest.
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жанна кудабаева
Level 6 Local Expert
July 19, 2025
A cozy hotel. The breakfasts are delicious. Natural coffee from a coffee machine. The girls at the reception helped from the first day. I liked the friendly atmosphere. The room is quiet. You can order food at the cafe. They were sent to the IS of the ESF and AVR on the day of departure from the hotel.
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Максим Окунцев
Level 6 Local Expert
August 18, 2024
The location of the hotel is geographically good. 5 minutes walk from Kostanay Plaza. The territory is well maintained! Private Parking, everything is in the cells! For people who like to smoke, there are smoking rooms on each floor. The rooms are cozy at first glance. But if you find fault with the little things. Then Ostap got carried away . For two nights there was no cleaning even once!!! There is no drinking water in the rooms. Actually, as well as the cooler on the floors! There were also disadvantages in the bathroom, the toilet seat is hanging on one ear, the shower mount does not hold (at half past five), the hot water runs with gaps (it just abruptly ends hot and returns after 30 seconds), half a roll of paper (apparently from other guests left), there are no packages in the trash containers! But the most relish is when repair work is underway on weekends (apparently such happiness fell on our dates) workers walk on the roof at 8 am (we lived on the 3rd floor), and at 9 the puncher starts! Even an evil neighbor who has been doing repairs for 4 years does not allow himself to do this! The breakfasts are normal, but even here we got it: there were no clean forks, there was no drinking water in the carafes. The coffee machine ran out of water. But there is no staff!!! To inform you! I'm not a fan of negativity, but something didn't go according to plan! In general, judge for yourself, but I'm not coming back!
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Данияр Нугуманов
Level 13 Local Expert
December 30, 2025
A spacious, comfortable hall without columns and a good kitchen. Toihana is very comfortable and atmospheric! We recommend it. Parking is available, conveniently in the courtyard on the right, plus there is a hotel
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Василий В
Level 7 Local Expert
February 25, 2025
It was very hot in the room, and I asked the administrator twice to turn down the heating, but it didn't help. If there were radiators, I would have covered them with a blanket. The heating is provided by underfloor heating. Even the open window didn't help, it was so hot in the room. Although it was -11 outside. I had to sleep in the heat with the sounds of passing cars. At around 6 a.m., they started cooking breakfast because the windows were open and there was a strong smell of fried onions. As a result, I didn't get enough sleep at all, I woke up exhausted. In order to get myself in order, I had to buy aspirin, since there was a pharmacy across the street. One of the advantages is a clean room and a delicious breakfast. I hope the administration will take measures to ensure that the temperature in the room meets the standards.
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Кымбат
Level 4 Local Expert
March 23, 2025
Excellent hotel: nice, clean, cozy, breakfast is included in the room rate. Kostanay Plaza is within walking distance, and there is a thermal park and everything else. Very convenient.
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Ирина Кантур
Level 8 Local Expert
May 4, 2025
We only stayed for one night, but we liked everything: the rooms are large, cozy, the plumbing is new, everything is super clean everywhere! Breakfast is included - there is everything you need: porridge, omelette, vegetables, bread, cheese, sausage, coffee, tea - everything is fresh and delicious. And the price is just great, I recommend it.
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Галиакберов Андрей
Level 20 Local Expert
August 24, 2024
Overall, a good hotel, friendly staff. But on the day of our stay here, a wedding was taking place in the restaurant on the ground floor. Music, screams, footsteps in the corridor - the hotel guests could forget about normal sleep. Thank you for changing the room from the 1st floor to the 3rd floor at our request. With the windows closed, we were able to sleep here.
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Наталья М
Level 5 Local Expert
July 14, 2024
Clean, beautiful, calm and that's the most important thing We came for one night, they helped us with charging the car and it was a salvation since they could not find a working charging station in the city ... Breakfast is ordinary, without sophistication, but you can eat enough I recommend it!
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АНО Полигон
Level 4 Local Expert
July 13, 2024
Thank you kind man) we managed not to get lost on the train...There are 2 charging stations on the map in Kostanay, but in fact nothing worked during our visit ... The lady at the reception refused to help, and the man, I'm sorry, did not recognize the name, but the decision-maker allowed access to the outlet on the street! And he said that he plans to put a charging station at the hotel. This is encouraging! It is necessary to be ahead of time and electric cars are all on a visit to Astam) And the hotel is generally beautiful, very. It's like in all good hotels. And the breakfast is decent. I recommend it!
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Алексей Сорокин
Level 11 Local Expert
June 27, 2025
Excellent price/quality ratio! The room is large and clean. Fresh linen and towels. It's a very cool mattress. The breakfast is not very good, but there is no need to expect anything for such a price. Overall, everything is very good.
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Наталья Карпачева
Level 9 Local Expert
September 10, 2025
A great hotel, with a buffet breakfast. I guarantee that you won't regret staying there.
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Светлана Курносова
Level 7 Local Expert
April 7, 2024
The room is clean, the mattresses and pillows are comfortable. There is a smoking room on each floor (probably relevant for smokers in harsh winters). The water is hot/cold, the pressure is normal)). Kettle, refrigerator in the room. Used soft drinks, chocolate, beer can be purchased at the reception. Breakfast is a modest choice, but delicious (milk porridge, fried eggs, sliced, toasts, pancakes, cereals). Not GREAT for the lack of hooks in the bathroom, a broken hanger and low-quality toilet paper
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Олеся Чиянова
Level 5 Local Expert
August 4, 2025
Nice hotel.It's clean, cozy, and bright.Quick check-in and hearty breakfasts.There is a shopping center within walking distance where you can have lunch and dinner.
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Илья
Level 13 Local Expert
October 21, 2024
Not a bad hotel. Of the advantages, there is a large shopping center with a sauna complex nearby. It's close to the airport. Breakfast is like breakfast. Of the cons: if you are next to the kitchen, you will hear how breakfast will start cooking at 7 am.
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Виктор С.
Level 8 Local Expert
April 7, 2024
Great hotel. The rooms are large and tidy. There are disposable tourist kits in the bathroom, convenient)) the breakfast buffet is also excellent. Besides, it didn't cost much. We drove on our own by car and it is very good that the hotel has its own parking, it is very convenient. In general, the hotel is a solid 5 in terms of price-quality ratio.
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Гаухар А.
Level 9 Local Expert
April 6, 2024
Polite staff, delicious cuisine, large enough portions. Excellent rooms, everything you need for a comfortable stay. I liked that the fasting people had breakfast prepared separately in advance👍
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Артур Мингажев
Level 12 Local Expert
April 13, 2025
Clean, very clean, everything is quiet, cozy and warm hotel! The staff is super polite! Good parking on site! Price and quality
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Ольга Дулова
Level 13 Local Expert
April 27, 2024
It's a great place. Everything is calm. Friendly staff, open to communication. TV, refrigerator, Internet, air conditioning are available. Parking on site is in the shade, which is very pleasant in summer.
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Ме Ме
Level 6 Local Expert
February 16, 2024
A three-star hotel! Clean, no foreign odors, the furniture is not tired! Good location for athletes! Breakfast is weak, scrambled eggs, porridge and sausages! No yoghurts, no juices, no fruits! Poor ventilation, woke up to the smells of breakfast being prepared, although the room was on the third floor! An incomprehensible deposit for the bar! During the three days of stay, the room was not cleaned once!
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Анастасия Миттал
Level 12 Local Expert
March 21, 2025
A cozy hotel with delicious breakfasts and well-renovated rooms. Large parking area. The staff is wonderful
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Рашит Саетгалиев
Level 6 Local Expert
March 30, 2025
I stayed at this "hotel" 2 years ago. The room was dirty, with a leaky blanket and pillowcase... there were lumps of dust under the bed, and the bathroom smelled of sewage. There's a terrible smell of tobacco in the hallway. Breakfast sucks. The accounting documents were not issued.
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Закирьянова Р.
Level 4 Local Expert
July 27, 2024
Lovely hotel, arrived very late, was received friendly and had the same good breakfast.We are not picky, so we liked everything.
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acheshko99
Level 3 Local Expert
July 30, 2025
A wonderful, comfortable place. Clean, the staff is helpful. Excellent breakfast.
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Денис Зиберт
Level 8 Local Expert
June 20, 2024
Great hotel! The room is just super, clean and cozy! The beds and bedding shine with freshness! The staff is polite and helpful. The breakfast is simply gorgeous! Thank you very much! We will come to you more than once!
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Мария
Level 20 Local Expert
April 20, 2023
A beautiful hotel both inside and out. Spacious and cozy room with a mini-bar. There is a floor hanger. Underfloor heating. There is a smoking room on each floor. The windows faced the railway. This noise did not bother us as much as the audibility from the next room. There's a blockage in the shower. Toilet paper of the lowest quality, without a holder, just a roll lying on the toilet tank. There is no desk, just a bedside table with drawers and shelves.
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Александр Бузовский
Level 5 Local Expert
July 26, 2024
Two stars only for food. The room is dirty, not cleaned, the level is shorter (padlocks hang on refrigerators with water, in my opinion, that says it all).
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Алина Назарова
Level 2 Local Expert
May 27, 2025
It's very clean, the breakfasts are hearty, the place is quiet, the staff is friendly, the cafe is very cozy)
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Михаил Лаптев
Level 12 Local Expert
July 1, 2025
A good restaurant, a good hotel, a cafe at the hotel is generally a bomb. Everything is very tasty, clean and tasteful. The atmosphere is super
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Victor Issakov
Level 12 Local Expert
June 25, 2025
A cozy hotel. Reasonable prices. Delicious homemade cuisine in the cafe. Polite, attentive staff.
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Татьяна Фёдорова
Level 7 Local Expert
February 6, 2023
Clean, beautiful, helpful staff. Breakfast is minimal, but you won't stay hungry. Unfortunately, we could not find a kettle at our request (we could use a thermopot, but there was barely warm water in it, and besides, there was an unpleasant smell and taste from constant boiling) and a hair dryer, although they are indicated on the website. There was only a refrigerator in the room. Otherwise, everything is OK
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cifrasale
Level 4 Local Expert
June 1, 2024
The hotel is not suitable for non-smokers, there is a road on one side of the hotel and a railway on the other. It's cold with an air conditioner, there's not enough air without it, you're suffocating. I woke up in the morning with the feeling that someone else lives in the room with you and he smokes right in the room. One single night passed with difficulty. The breakfast is standard, at a price of 3000rubles per night is acceptable.
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637009 Наргиз
Level 8 Local Expert
June 24, 2025
It's a good restaurant. They cook very well, beshbarmak is just super. It's cool in the gym, especially in summer it's nice to sit. One big disadvantage is that I don't wipe the dishes well.
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Инкогнито 1978
Level 4 Local Expert
June 20, 2023
The hotel is clean, the staff is friendly, the location is a little far from the center if you travel without a car,if there is Parking on the car,there is a large hypermarket nearby in 15 minutes walking distance, all products, alcohol, household items are available for sale Wifi works well, the room is clean, cleaning is done on demand for noise insulation for 4 out of 5, breakfast from 8 to 10 at 9 am is already cold so go to breakfast at 8, there is no butter why it is not clear breakfast is 3 out of 5, hot water flows after 10 minutes of draining, the toilet is designed more for the female sex, the men are a little uncomfortable , security pleased a lot of surveillance cameras and bright lighting of the parking lot and yard in general , there is no safe , money was left specially in different places , nothing was missing , it pleased , There is one big minus, this is a smoking room on the second floor in the middle when smoking, everything is carried into the room with a certain wind direction on the street, and so for smokers paradise IN GENERAL, I RECOMMEND THE HOTEL IN TERMS OF PRICE AND QUALITY Cool stucco on the walls 👍
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Kseniya Vysokikh
Level 8 Local Expert
April 13, 2023
A great hotel. Friendly staff. A very delicious breakfast in a beautiful cafe. Convenient location if you are driving. The rooms are clean and cozy, there is everything you need for a comfortable stay. We had a family vacation of 3 people, we were very satisfied! We recommend it!
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Инкогнито 1001
Level 7 Local Expert
February 20, 2023
We stayed at this hotel several times. From a convenient point of view, there is 3-bed accommodation (not all hotels can accommodate in one room like this). The rooms are clean, the room is warm, the staff is polite. There are breakfasts, the assortment is not great, but there is enough to have a snack in the morning. Parking is available. In general, not a bad hotel for reasonable money.
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yerzhanov07
Level 8 Local Expert
November 4, 2024
Good value for money, clean rooms, friendly staff, good breakfasts
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Zhanat Ibrayeva
Level 6 Local Expert
July 1, 2025
Everything is great, clean, the breakfasts are delicious, the coffee is grain, delicious. Parking is large, very convenient.
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andy-ptz
Level 11 Local Expert
April 16, 2023
We had a great time, thank you! Breakfast is included in the room, buffet. We really liked your place! We were in a large car with a trailer and parked without any problems. From the outside, the hotel resembles a castle, most likely :) We had windows on the road, but there was no noise (we slept with the window open). We will be happy to come again!
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elmaz99
Level 6 Local Expert
April 26, 2025
The room is average, the breakfast is excellent,clean, the service is fast, the sound insulation is poor
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Наиля
Level 7 Local Expert
August 31, 2024
Very clean, cozy, beautiful. The bed linen is perfectly white, the mattress is very comfortable, the bed is huge.
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Константин Волков
Level 11 Local Expert
July 15, 2024
The hotel pleased me. Everything is clean, the room equipment is decent. Breakfast is on top. The coffee is great!
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Дмитрий Торгаев
Level 5 Local Expert
April 2, 2024
The best place for a business trip. Good breakfast, nice staff, clean. And most importantly, there are separate smoking rooms on each floor. 👍
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Эзау В.
Level 7 Local Expert
June 4, 2024
The rooms are clean, the renovation is fresh! The only cafe is a little modest. I was even very satisfied, the staff is friendly and helpful. Quiet and peaceful
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Anastasia Yakusheva
Level 4 Local Expert
August 12, 2024
there is no food on the buffet, and if there is, it is cold. towels and bathrobes were not given in the required quantity. we took a suite and counted on the appropriate comfort.
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