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9 reviews

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Яна
Level 5 Local Expert
February 19
I don't recommend this place to anyone. The staff is very rude, they work slowly and actually prevent citizens from exercising their rights. Today I came to apply for an ID, and they told me that I must register in Tashkent, otherwise I allegedly have no rights. At the same time, right in front of me, one person without a residence permit calmly solved all his questions and left. I followed him out and asked how he did it. I was told that everything is done there "on the left" for money, and that if you go to office No. 6, everything will be "settled". But office No. 6 turned out to be closed from the inside, and two employees were just talking to each other. Then I went into office No. 8 and at first calmly tried to explain the situation. But instead of a normal dialogue, the employee began to push, read the law to me and say, "Learn it, then come back," while openly humiliating me. Although Resolution No. 1074 does not say anywhere that a citizen cannot be given an ID due to the lack of temporary registration. On the contrary, article 3 of this resolution states: "The absence of registration at the place of residence or place of stay cannot serve as a basis for restricting the rights and freedoms of citizens of the Republic of Uzbekistan." But the staff there decided that the law did not exist, and violating my rights, they simply insulted me and kicked me out. I could have continued the proceedings, but it was too late, and I didn't have the energy left to argue with people who, even if I showed them the law head-on, would still stare and pretend they didn't understand anything. It's good that I'm leaving Uzbekistan soon. In fact, our country is good, but such officials, whose eyes and pockets are greedy, and who think only of personal gain, strongly alienate people from their own country.
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Muxtar Durdiyev
Level 2 Local Expert
July 11, 2025
I liked the prompt and precise work of a young man named Mirsaid in the 7th cabinet. He does his job very quickly and politely, and most importantly with a smile. Well done!!! Keep it up !!!
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Boris
Level 9 Local Expert
December 4, 2024
They do everything very quickly. There are practically no queues. Polite staff.
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Михаил Алимов
Level 12 Local Expert
January 9, 2023
The staff are polite and try to help. They work fast. There is an electronic queue, which is respected.
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2
Tihomir Zlatov
Level 9 Local Expert
November 11, 2025
There are no questions for the staff, but it would not be bad if there was a person who had
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Мумтоза Абдуллаева
Level 8 Local Expert
August 12, 2024
For reasons that are not clear, on Monday at 16:45 it is impossible to leave a passport application, no explanations or apologies, or between employees, you cannot get through by phone
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Рустам Каюмов
Level 9 Local Expert
October 27, 2022
We issued a residence permit in 5 minutes, served very well, the price of registration was generally surprised. But those who want to make a foreign passport will have to stand, the room is very small, not crowded!
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Caroline M.
Level 3 Local Expert
July 19, 2023
An employee in the 5th office, respect to you. Everyone is so polite, trying to help. And the people in the queue were and remained ((( the room is small, yes.
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2
M.X
Level 7 Local Expert
April 24, 2025
The time is 17:45. There are still 15 days before closing time. How many times do I have to call?
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