We ordered a bed in the summer, discussed both the size of the mattress cover and the opening side of the laundry niche, as a result, the bed does not open the way it was in the contract, the legs wobble and they cannot be adjusted, we had to completely disassemble and redo the forces of third-party specialists, the mattress cover was not sewn that size. We came to grad to discuss these shortcomings, but the consultant was sleeping on one of the beds.

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Алина Чернявская

Level 8 Local Expert

I have no complaints about the beds, I have a complaint against the director of this company, the little-respected Pavel Sergeevich, who does not know how to solve problems, does not want to solve them, speaks boorishly, to put it mildly, if I had time to record the conversation, he would have already been in the police with a statement against him! Earlier, when I bought 2 beds, I thought it was a customer-oriented company, but now I'm shocked that in the 21st century it's possible to communicate with a client in this way! The client is always right- this is not about Grand Manar LLC, it was not possible to buy 3 beds in this company, thanks to SUCH a "director"! I wish no one to run into him! The consultants are all adequate and in their understanding the client is always right!

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Александр Уласень

Level 10 Local Expert

I will not advise anyone!!! We ordered a bed and everything was agreed and prescribed when ordering. The bed has arrived and the agreed indentation is two cm. from all sides around the mattress, they made only the edges, and in front they forgot to do it. Also, the partitions on which the plywood lies in the niche turned out to be short. The quality of the bed is not bad and it was made within a month.

See original · Русский

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