Sanatorium Kazakhstan
172 reviews
June 17, 2023
Great sport complex! Highly recommended. Swimming Trainers are the best 💪
June 4
Positive:
The staff is polite and sociable.
Food: delicious, large portions, sometimes there is a choice.
The area is clean. A beautiful little alley for walking.
Minuses:
Rooms: there were no bathrobes, the staff could come in without knocking. We were in May, the heating was turned off, the heater was never delivered to us. (instead of resting, they were treated for hypothermia)
Treatment: strange, incomplete, usually should not be interrupted. But here for 6 days, only 3 days of each procedure, alternates. There are men's and women's days.
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August 22
The location is great, the Territory is gorgeous in fact, but somewhat neglected, few benches. the rooms are somewhat tired, the staff is basically not bad and polite. I would say the food is good, you can diversify a little and there are more dishes with animal meat, but the girls in the dining room are polite and respond to requests. But the problem is the organization of the treatment process and setting the time for each procedure, there is already a leapfrog, everyone asks each other and found out about some procedures at the end of the stay, although it was possible to get paid ones. The time spent in the pool is only one hour, of which ten minutes while you take a shower, and at the end, at ten minutes to ten, the sauna is already turned off. In short, there is very little time left. And that's why there are a lot of people in the pool at the same time. In general, it is satisfactory! I wish you success and prosperity, I think there are more pluses than minuses. You'll finalize the arrangements a little bit and that's it. And I will add that it would be much more pleasant for patients to put young and beautiful pleasant girls or guys at the reception.
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October 29
A good sanatorium. The staff and service are polite. The food is good, the menu is varied and the dishes are delicious. The rooms are clean + cable TV + Wi-Fi. I liked everything. Thanks to the staff of the sanatorium for the excellent rest and treatment. We will definitely come again.
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May 17
I had a rest earlier on a social voucher. In general, everything is fine. The treatment is good, the service is excellent, you don't sit in line, the procedures are scheduled at the appointed time. The food is good, the assortment is large.
The pool is warm, made of mineral water, sauna, there is a gym, but you have to pay for it. There are bars and restaurants on site.
Currently, the power in the sanatorium has changed, services and procedures have become more expensive, although no investments are visible from the new management
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August 28
We stayed for a week in hotel mode, due to late check-in and late check-out, the night of arrival and evening of departure were rounded up to two full days. Advantages: low cost of living, hearty breakfasts, good transport accessibility, rural location, has its own territory. In principle, this is a good option if you are not confused by the lack of Wi-Fi, the lack of a hair dryer, soap, shampoo, etc., rare cleaning (not every day), mainly garbage removal and provision of toilet paper, towels with stains have not changed, dishes in the dining room with chips, good audibility of neighbors, hot water sometimes it does not reach the top floor, a swimming pool with a certificate, as well as a gym for a fee
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November 2
It was pointless and useless this year with my wife for a week and first of all in the picture all the chicks are farts, but in fact they took a suite room, it seems, and there is horror even simple clothes hangers, you take an iron at the reception, the building itself needs major repairs, the territory is small, but what surprised me most of all is that with roads do not allow people to rest , but they immediately make medical examinations and appointments and give up on visitors who have not really recovered from the road . in general , the result was waiting for the days of rest and treatment to end , so to speak , it would be better to go somewhere to Saryagash mud and baths and much more useful
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June 2
I have repeatedly undergone wellness procedures in the sanatorium "Kazakhstan". I like the attitude of the attending staff, their politeness and attention to us. All procedures are carried out at a strictly defined time.
I would especially like to mention the work of the sanatorium's canteen. There is always a selection of dishes, and they are delicious.
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March 8
I'm from another city, but my wife and I visit this sanatorium every year, although it's old, but it has very good service and a kitchen with a swimming pool, I advise everyone inexpensively and it's good for your health.
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February 2
Medical procedures, nutrition is appropriate. The building inside is shabby in places, in need of repair. The rooms also require an update. There is no special entertainment on the territory. A small area, you can get around in 10 minutes. There is also one big drawback - it does not work well or there is no extractor hood in the dining room at all. The smells of all kinds of food are persistently present on all floors. After a meal, the smell of catering is brutally eaten into clothes and practically does not fade.
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August 23, 2023
Обслуживание отличное. Персонал очень вежливый и заботливый. Бассейн с теплой водой. 5-ти разовое питание. Территория чистая. В номерах ежедневная уборка.
Большое спасибо руководству и всему персоналу санатория "Казахстан" за отличный отдых и незабываемые впечатления!!!
July 6
The procedures are good, but there is no hygiene and order at all. The beds in the rooms creak terribly, the mattresses are sagging.Disposable diapers are not changed in the medical building . Vacationers crowd around the offices, nervous.In general, the sanatorium is pre-war. I do not recommend it.
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November 8, 2023
I had a rest in the sanatorium from October 24 to November 4, 2023. I will start with thanks to all the service staff for their kindness and responsiveness, for cleanliness. The same cannot be said about the order, thoughtful logistics at the management level. Today there are many examples of clear work on the organization of schedules, meals. You can simply adopt the existing rich experience so as not to create live queues in the offices for receiving procedures, "grabbing" dishes from rattling carts. According to them, the scarcity of procedures provided, the interiors (everything is clean: the staff tries, but it is dilapidated, there are no shampoos, liquid soap in the room, containers for them fall at the slightest touch), there is not enough diverse leisure organization, it feels that not everything is fine with the financing of the sanatorium.
But pleasant impressions outweigh: friendly responsive Almaty residents, generous nature, acquaintances with pleasant people, among whom I would like to mention masseuse Olga for her sensitive professionally working hands, chefs for a healthy menu. In general, I am grateful to the sanatorium and hope that its management will easily overcome difficulties and eliminate some shortcomings in logistics, unsatisfactory operation of the sauna, organization of procedures to improve the service culture. I wish all employees good health and easy work, all vacationers - also good health and only pleasant impressions from their stay in the sanatorium
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June 3
The administrator who is on the phone is a little strange, she blocked me for my questions, I wrote from another, then suddenly unblocked, by the way, if anyone is interested, the correspondence has been preserved
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June 12
I didn't like it, there is an air freshener in the toilet, the procedures are not of high quality, you wait a few minutes in the dining room when eating. In a word, it is negative.
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February 16
Good medical base, compact, clean. The food is varied and delicious. Convenient location, beautiful well-groomed territory.
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August 8
Great, the service is excellent, the treatment is excellent, inexpensive discounts for pensioners thank you
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June 25
In principle, it's not bad. But the territory wants better care, such a wonderful place, full of greenery. The prices are not expensive.
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April 17
Excellent staff, good wellness, but everything is quite outdated and the equipment and facilities of the bathrooms of the treatment rooms, inventory in the rooms
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November 29, 2023
Liked the location. The mountains are visible from the window. Lovely staff in the dining room. Of the minuses: there has been no repair inside for a long time, the corridors smell of cooked food, there are no slippers, soap, hygiene supplies, TV remote control in the rooms. It is also not possible to pay with Caspi QR or Caspi transfer. Only by card or cash.
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3
December 25, 2023
A cozy and peaceful sanatorium. There are good physical procedures, a swimming pool, polite and competent specialists. A large fenced area for walking.
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September 28, 2023
The service is satisfactory.The staff is normal, doing their job.How much they pay, that's how much they do.The pool is good, but on the third day the water was cold for some reason.Forced to buy a swimming cap, although there is
own.The food is not very like in the USSR.I would like a variety of fruits, only apples and once in ten days they gave a banana.All one by one.The territory is small, there is nowhere to walk.There is cleanliness, but not perfect.Cleaning only in the bathroom.Dust is not wiped in the room.The furniture in the room is old.There is no table and chairs, no kettle.There are coolers in the corridor, but with cold water and the smell of bleach.In the autumn in October, they haven't given heating yet, it's terribly cold in the rooms.Heaters are not issued.Accordingly, many do not go to the pool for fear of catching a cold.In the room in the shower, the water is not hot, the taps are old and leaky.There are no accessories in the bathroom.Face towels were barely begged.I don 't recommend it .For this money, you can relax abroad.I am writing to the administration to think about it and fix everything.Mom was resting.
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August 4
The average sanatorium subordinated to the Ministry of Internal Affairs is right in the city, there is a swimming pool with hot water and a sports complex
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January 10, 2023
Это самое лучшее место для нашей семьи . Были тут три раза. 2008,2021 годы со всеми процедурами и 5разовым питанием и вот на эти новогодние праздники сняли там номер в режиме отель с завтраком. Меня в этом санатории устраивает абсолютно все ,от ресепшн,до шикарнейшей территории вокруг санатория. Процедуры все хорошие , особенно люблю гидрованны. Персонал с людьми носится ,как с родными. За что всем низкий поклон. Люблю всех абсолютно. Питание на убой 5!!!! Раз в день и все вкусно!!! Короче,я другие санатории даже не рассматриваю. Даже детям моим подросткам там понравилось стоить,как они выразились))))ПС. Бассейн огромный ,банька есть,номера чистые ,скромные ,есть пинг-понг внизу , кофеаппарат ,через дорогу магазинчик ,горы рядом ,из окна видно . Все отлично
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August 25
There are both pros and cons. Good food, courteous staff, that's the end of the advantages for me.
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February 24
The best sanatorium with a luxury class swimming pool Because the water there is unusually soft. mineralized from its own deep well 👍🔆
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August 4, 2023
Өте жақсы,тұрған жерінің өзі қандай ғажап,пристижный,Медеу ауданында,быйіктікте,құндіз қандай,ыстық,қапырық болсада,түні деген,самал жел,тап-таза ауа,таудан келген леп,саноторияның архитектурасы,,ген планы зор,кезіндегі, МВД мен,үлкен бастықтарға арналғаны айдан анық көрініп тұр,сол қазыр,,қарапайым жұмыскерлер жішінде серуендеп жүргені,қандай абзал,керемет,елдің,"Қой үстінде боз-торғай,жұмыртқалаған,заманын сездіреді,асханасы,түрлі тағамдармен,на выбор,тамаша болса,бассейні,мен сауна өте ғажап,армансыз күнде түстім,малтыдым,минустарды,интернет слабый,вайвай жеткіліксіз!!!
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June 17
The waiters are not efficient, you wait half an hour for the cart to arrive, Then it passes by, very dissatisfied with the service,
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October 21
They feed terribly, the same thing and everything is greasy and not tasty. The dishes are almost the same. Everything is served cold. The astral is tolerable
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May 2
The breakfasts are varied, everything is clean. The room had a shaky or poorly functioning light, a door handle, a soap dish, etc. In general, the impression is good
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April 18, 2023
Работаю в Алматы из другого города, до этого жил в центре, но гостиница оказалась переполнена, потому на несколько дней переместили сюда.
Войдя в номер, сразу понял, что не хочу оставаться и на одну ночь: комната крошечная и убогая, как хостел. Кровать такая узкая, что боишься упасть. Стены бумажные (слышал вибрацию телефона и разговор соседа во всех деталях).
Завтраки в неудобное время: только с 9 до 10. В режиме "гостиница" даже не сходишь в бассейн.
Общее состояние комплекса - старый и советский. Чистый отремонтированный, но прямо советский.
Из плюсов только неплохая территория.
В итоге сбежал, не дождавшись вечера, снял себе квартиру.
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September 15, 2023
Мало процедур. В вечернее время не работает тренажерный зал. В номере не удобная кровать. Но уезжая, начали завозить новые матрасы. Отдыхающие в основном пенсионеры. Хороший бассейн (50 м.). Если у вас болят спина или ноги, и вам за 50, обязательно сходите на ЛФК к Шолпан.
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October 15, 2022
Уборка,обслуживание в столовой,лечение,всем спасибо,территория зелёная,чисто,бассейн замечательный.Питание правда не дотягивает до отличного,но голодным не останешься.Номер аккуратный,чистый,есть чайник,халат.Доступность транспорта,можно уехать в любую сторону.недалеко терренкур вдоль речки и озеро с уточками
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January 23, 2023
Отдыхала 5 дней в январе 2023г ,
Что понравилось ;
+ номер одноместный просторный
+ в прихожей тумбочка для обуви , большое зеркало , в комнате кровать полуторка, прикроватная тумбочка, стол , стул , телевизор примерно 40 каналов , шкаф для одежды.
+ душ кабинка , беде, фен , халат, набор полотенец .
+ уборка и смена постели через 2 дня .
+ Еда разнообразная , были фрукты , выпечка на полдник , можно в термосе с собой кипяток брать в номер .
+ Процедуры водные супер , особенно минеральная ванна кожа шелковистая становится
+ Бассейна вода +25+27С
После бассейна сауна +
+ Соленая шахта
Из развлечений :
+ Баян и флейта приглашали музыканта
+ Караоке
В основном как всегда одни женщины сами себя развлекают . )))
Все процедуры в основном до обеда .
Что не понравилось :
- плохая звукоизоляция в номерерах , слышно чем занимаются соседи ,
!!!!! если повезёт с соседями то можно + поставить
В целом отдыхом и лечением довольна .
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July 25
Good service.Cultural staff.A gorgeous pool with water of 30 degrees.the food is excellent.a large selection of dishes.the area is very clean.There is no refrigerator in the room.There is no table.There is no chair.There is no kettle.The bedspread was barely begged.They vacuumed once in 10 days when We asked
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May 12, 2023
Если вы хотите окунуться в совдеп, то вам сюда. Все, что вас окружает в этом санатории, - старое и обветшалое. Номера крошечные, тесные, очень холодные. Места для личных вещей крайне мало. Создается ощущение дешёвой гостиницы или больницы. Санаторное лечение тоже ограниченное: нет стационара для капельниц, например. Персонал старается держать хорошую мину при плохой игре. Территория очень маленькая, и, учитывая, что санаторий расположен в 50 метрах от проспекта Достык, возможность подышать чистым воздухом здесь сводится к нулю.
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April 13
Silence, calmness.
Although it is of the Soviet era, it is in good condition. There is no air conditioning in the rooms. Let's see how cool it will be.
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October 7
A good sanatorium. An option near the city and the price.
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November 22, 2023
The quality exceeds the price. A gorgeous swimming pool with mineral water, a sauna, a good territory - for me this was the main thing, although there were some shortcomings.
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January 6, 2023
Отличное место отдыха, удобный паркинг, есть небольшие недостатки по сауне в бассейне, а именно не контролируется персоналом температура, несколько раз была не выше 50-60 градусов, сауну необходимо обновить, в целом 4 из пяти!!!
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October 26, 2022
Сервис на регистратуре оставляет желать лучшего, скорее всего это связано с нехваткой кадров. Также в лечебном блоке люди ( постояльцы)бегают , не понимая, кому куда идти, так как нет организации в логистике.Массажисты работают так как им удобно и больше на свой карман, и соответственно, им неинтересны массажи , которые "условно бесплатные" для них.
Зато в столовой отлично поставлена работа, и с персоналом, и с питанием. Всегда всех встречают с улыбкой, на любую просьбу клиентов всегда адекватная реакция. Питание 5 разовое, и очень вкусное, чувствуется что готовят "с душой" Территории достаточно для прогулки., хорошо облагороженно. В номерах чисто, но нет столика и холодильника, что не совсем удобно. В целом, за счет территории и сюперсонала в столовой, получили приятные впечатления, но процесс лечебный и входная зона совершенно не отработанны.
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October 17, 2022
Очень хорошее обслуживание, вежливый персонал, отличный бассейн, еда на выбор, территория просторная, повсюду хвойные деревья, в номерах чисто убираются каждый день.
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May 27
Sanatorium located in a good location, close to both the city and the mountains
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July 18, 2022
Куча всего , очень хороший оздоровительный комплекс ходу на бассейн и в тренажерку , есть допуск. Занятия для детей , могут дать тебе почти все что тебе надо или продать . номера хорошие хоть и не очень большие , все нравиться . расположение не очень близко для нас но для других должно быть нормально. Территория с кафе и детской площадкой с футбольным полем . еда вкусная но дорогая .
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October 1, 2023
Neglect in everything: the remains of a late scoop are visible everywhere,. Especially in the locker rooms, in the swimming pool. So much money was allocated by the state, and the leadership banally stole it. The trial and sentences of the former leadership are a clear confirmation of this
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November 4
A good sanatorium for just prevention....
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June 4, 2022
Хороший санаторий, приезжаем и отдыхаем 1-2 раза в год. Бесплатная парковка для лежащихся, 3 разовое полноценное питание, бесплатные концерты и дискотеки, бассейн с сауной. Можно было бы сделать скидки для постоянных клиентов, тем более платим по 100% предоплате.
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April 6, 2021
Отличный санаторий с хорошей мед. базой и персоналом. Бассейн с минеральной водой, у санатория свой минеральный источник. Питание назначается соответсвенно диагнозам.
Есть услуга отельного проживания, т.е. оплата за проживание + завтрак, это если вам не нужно санаторное лечение, а вы приехали по делам или отдохнуть👍😊
Санаторий расположен в верхней части города, близко к горам, что обеспечивает круглосуточно свежий воздух, вокруг санатория растет много деревьев, тихие аллеи для прогулок с белками на территории.
Удобно для отдыха с детьми, на колясках можно передвигаться по всему санаторию, благодаря отсутствию лестниц, вместо них удобный широкий пандус с 1 по 3 этаж.
Отдыхали тут не один раз всей семьей.
И еще... можно за небольшую доплату питаться в вип столовой - шведский стол и горячие блюда на выбор.
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August 4, 2023
Очень понравился. Всё замечательно врачи, процедуры и питание на хорошем уровне.
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August 2, 2023
Все понравилось . Спасибо сотрудникам очень вежливые и добрые. Все супер.
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